We are currently seeking a highly skilled professional to join our team in a pivotal capacity. This position requires a blend of technical expertise and strategic insight to drive impactful outcomes. The ideal candidate will possess a minimum of five years of relevant experience in their field, coupled with a proven track record of delivering measurable results. Responsibilities will include analyzing complex data sets, optimizing operational processes, and collaborating with cross-functional teams to implement innovative solutions. Additionally, the role demands exceptional communication skills, the ability to thrive in fast-paced environments, and a commitment to continuous professional development.
This role serves as a proactive talent development initiative to cultivate a robust pipeline of Business Development Managers, ensuring Kuda’s sustained growth and strategic expansion into key markets. As a Business Development Manager, your primary responsibility will involve expanding Kuda’s merchant ecosystem and accelerating the adoption of Kudos. The ideal candidate will demonstrate strategic foresight combined with a practical, execution-driven mindset to cultivate partnerships, lead teams, and achieve tangible business outcomes. Your mandate will include spearheading initiatives to position Kudos as the merchant-preferred payment solution across Lagos, collaborating closely with cross-functional internal teams and external stakeholders to drive adoption and success.
Oversee a wide range of critical duties encompassing strategic planning, operational execution, and team leadership, ensuring alignment with organizational objectives. Develop and implement policies, procedures, and performance metrics to enhance efficiency, productivity, and accountability across departments. Collaborate with cross-functional teams to identify opportunities for innovation, process improvements, and cost optimization while maintaining high standards of quality and compliance. Monitor key performance indicators (KPIs), analyze data trends, and present actionable insights to senior leadership to support data-driven decision-making. Foster a culture of continuous learning, professional development, and employee engagement to cultivate a high-performing and motivated workforce. Manage stakeholder relationships, including clients, vendors, and regulatory bodies, to uphold the organization’s reputation and meet contractual obligations. Ensure adherence to legal, ethical, and industry-specific standards while mitigating risks and resolving operational challenges proactively.
Our role focuses on strategically expanding our merchant network to enhance market coverage and drive revenue growth. We seek a results-driven professional capable of identifying and onboarding high-potential merchants, negotiating favorable terms, and fostering long-term partnerships. The position requires strong analytical skills to assess market opportunities, a deep understanding of payment processing ecosystems, and the ability to collaborate effectively with cross-functional teams. Key responsibilities include developing and executing expansion strategies, monitoring performance metrics, and ensuring compliance with regulatory standards. Ideal candidates will have proven experience in merchant acquisition, a track record of meeting sales targets, and the capacity to build and maintain strong client relationships.
Develop and expand a strong merchant ecosystem for Kudos in Lagos.
Explore emerging market opportunities and recruit merchants across diverse sectors such as retail, fast-moving consumer goods (FMCG), hospitality, and e-commerce to drive business expansion.
Build and nurture strategic partnerships with agents, aggregators, and merchants to foster sustained collaboration and mutual growth.
We oversee the development, implementation, and evaluation of training programs to enhance employee skills and organizational effectiveness. This involves identifying training needs, designing instructional materials, and delivering sessions to various departments. Additionally, we assess training outcomes to ensure alignment with company goals and compliance with industry standards. Strong leadership, excellent communication, and a strategic approach to talent development are essential for success in this role.
Oversee a team comprising more than 20 field agents and business development executives, ensuring their performance aligns with organizational goals.
Design and implement comprehensive training initiatives aimed at business development executives, merchant agents, and other team members to foster a thorough comprehension of Kudos and its advantages.
Deliver comprehensive induction training and offer continuous assistance to team members throughout their tenure.
We are seeking a dynamic professional to enhance sales performance and strengthen customer relationships through strategic engagement initiatives. This role focuses on driving revenue growth by identifying and pursuing new business opportunities while ensuring high levels of customer satisfaction and loyalty. Key responsibilities include developing targeted sales strategies, managing client accounts, and analyzing market trends to optimize engagement efforts. The ideal candidate will possess a proven track record in sales, exceptional communication skills, and the ability to build long-term partnerships with clients. Proficiency in CRM tools and data analysis is essential for tracking performance and refining engagement tactics.
Promote familiarity and understanding of Kudos by highlighting its features and advantages for both merchants and customers.
Deliver strategic direction and hands-on assistance to merchants, empowering them to effectively leverage Kudos for customer attraction and engagement.
Partner with merchants to pinpoint challenges and deliver customized solutions that address their specific needs.
The role involves overseeing performance metrics and generating comprehensive reports to evaluate operational effectiveness and identify areas for improvement. Responsibilities include analyzing data trends, compiling performance indicators, and presenting findings to stakeholders to support informed decision-making. Proficiency in data visualization tools and reporting software is required, along with strong analytical skills to interpret complex datasets accurately. Experience in performance management and familiarity with KPI frameworks are essential for this position.
Establish measurable sales objectives and devise innovative approaches to consistently surpass predetermined benchmarks.
Compile and submit weekly performance reports and market insights for review by senior management.
Monitor team performance metrics and verify alignment with the organization’s strategic objectives to drive consistent progress and desired outcomes.
Market Development and Strategy
The Market Development and Strategy role focuses on expanding the company’s reach by identifying and pursuing new market opportunities while strengthening existing ones. This position involves analyzing market trends, assessing competitive landscapes, and developing tailored strategies to drive growth. Responsibilities include conducting in-depth research, collaborating with cross-functional teams, and ensuring alignment with business objectives. Strong analytical skills, strategic thinking, and effective communication are essential for success in this role. Additionally, the ideal candidate will have experience in market expansion, business development, and strategic planning, along with a proven ability to execute initiatives that enhance market penetration and profitability.
Foster and sustain collaborative partnerships with agents, aggregators, and merchants to ensure seamless business operations.
Harness networking prospects to forge new business alliances and recruit additional agents or merchants.
Formulate and implement comprehensive strategies aimed at enhancing sales volume and expanding market share.
We focus on enhancing operational efficiency and fostering teamwork to drive continuous improvement across the organization. This role requires close collaboration with cross-functional teams to identify areas for optimization, streamline workflows, and implement sustainable solutions. Your responsibilities include analyzing current processes, gathering stakeholder feedback, and developing data-driven recommendations to enhance productivity and quality. By leveraging your problem-solving skills and proactive mindset, you will play a key role in cultivating a culture of innovation and operational excellence.
Collaborate effectively with both internal teams and external stakeholders, fostering a cooperative team-oriented environment.
Partner with marketing, operations, and customer success teams to optimize workflows and elevate merchant satisfaction.
Bachelor’s degree in a relevant field or equivalent work experience is required. At least three years of professional experience in a related industry is necessary. Proficiency in industry-standard software and tools is expected. Strong analytical and problem-solving skills are essential. Excellent communication and teamwork abilities are a must. Knowledge of current industry trends and best practices is beneficial. Ability to work independently and manage multiple tasks efficiently is required. Prior experience in a leadership or supervisory role is preferred. Familiarity with regulatory compliance and quality standards is advantageous. Commitment to continuous learning and professional development is expected.
A bachelor’s degree in Business Administration, Marketing, or a closely aligned discipline is required.
With a minimum of three years of hands-on experience in business development, sales, or merchant acquisition—ideally within the fintech or financial services sectors—you will bring proven expertise to this role.
Experienced in leading and developing sales teams, consistently delivering results that meet or exceed predetermined sales objectives.
Proven expertise in successfully onboarding and overseeing a substantial merchant network.
Proficient in strategic planning, problem-solving, and analytical thinking, with a focus on delivering measurable outcomes. Demonstrates strong leadership abilities, effective communication, and collaboration to drive team success. Capable of managing multiple priorities in fast-paced environments while maintaining attention to detail. Proven experience in project management, stakeholder engagement, and process optimization. Requires exceptional organizational skills, adaptability, and a commitment to continuous professional development.
Exhibits exceptional leadership capabilities and effectively manages teams.
Skilled in conveying ideas clearly and persuasively while adeptly facilitating discussions to reach mutually beneficial agreements.
Expertise in leveraging Customer Relationship Management (CRM) platforms and the Microsoft Office Suite is required, with a strong emphasis on maximizing their capabilities for optimal performance.
Proficient in leveraging data-driven insights to inform strategic decision-making processes.
Accomplished professional who excels in developing forward-thinking strategies and consistently delivers measurable outcomes through a results-driven approach.
To apply, please submit your application through the designated application method, ensuring all required materials are included and adhere to the specified guidelines.
To initiate your application, kindly utilize the provided link(s) to complete the submission process directly on the company’s official website.
Qualifications
BA/BSc/HND
Experience Required
3 years
