To fulfill the designated role, the individual will be responsible for executing key responsibilities aligned with the position’s objectives, ensuring alignment with organizational goals. The ideal candidate will possess the necessary qualifications and experience to effectively contribute to the team’s success, demonstrating proficiency in relevant areas. In addition to meeting the specified requirements, the candidate should exhibit strong analytical skills and the ability to adapt to dynamic work environments. This role demands a proactive approach, attention to detail, and a commitment to delivering high-quality results.
This position is designed to cultivate and sustain enduring partnerships with the existing customer base.
The position is responsible for analyzing customer requirements, developing strategic approaches to fulfill those needs, and ultimately driving revenue growth for the organization.
This position is responsible for driving the sales of the company’s offerings within a specific line of business (LOB).
Drives sustainable, profitable expansion of sales revenues within the line of business by implementing the established sales strategies with precision and consistency.
Oversee and execute a range of critical duties to ensure operational excellence, including [specific responsibilities, e.g., managing project timelines, coordinating cross-functional teams, and delivering high-quality outputs within established deadlines]. Collaborate closely with stakeholders to align objectives, streamline processes, and drive continuous improvement across key initiatives. Monitor performance metrics to identify trends, mitigate risks, and implement data-driven solutions that enhance efficiency and productivity. Serve as a primary point of contact for internal and external partners, fostering strong relationships and ensuring transparency in communication. Maintain compliance with organizational policies and industry regulations while upholding the highest standards of professionalism and accountability in all actions.
Drive revenue growth by cultivating sales within a designated client portfolio while ensuring alignment with the company’s predetermined sales objectives.
Proactively uncover additional sales prospects within current accounts to sustain client-account manager engagement through strategic up-selling and cross-selling initiatives.
Facilitating client meetings and actively participating in discussions to ensure alignment with project objectives and client expectations.
Crafting proposals, bids, and quotes with precision and professionalism.
Attend all scheduled sales meetings and participate in tech shows as needed.
Demonstrate a strong commitment to delivering outstanding customer service by actively engaging with clients to ensure their needs are met, and their expectations are exceeded.
Gather customer feedback and address any issues to ensure their resolution.
Responsible for the accurate maintenance and regular updates of customer contact records.
Identify, manage, and escalate client conflicts as needed, ensuring timely resolution and maintaining positive client relationships.
Collaborate and communicate effectively with the sales team and colleagues in other departments who share responsibility for the same account.
Assess clients’ financial allocations to determine budgetary constraints and opportunities for service delivery.
Achieve established goals and meet specified deadlines for assigned accounts.
Key Result Area
Achievement of the LOB’s sales target.
Foster strong collaborative relationships with colleagues to enhance teamwork and productivity.
We maintain a loyal and extensive client base, consistently delivering high-quality service to ensure long-term satisfaction and retention.
A productive and harmonious collaboration between the sales and technical teams.
Requirements
Candidates should possess a blend of relevant professional experience and formal education, meeting the specified criteria established for the role. The ideal applicant will have a solid background in the field, complemented by educational qualifications that align with the position’s demands. In addition to hands-on experience, applicants must satisfy the outlined educational prerequisites to ensure they are well-prepared for the responsibilities associated with the job.
Minimum of four years of hands-on sales experience, specifically within the IT industry.
A bachelor’s degree in a relevant discipline is required.
Experience in a goal-oriented setting would be highly beneficial.
Knowledge Requirements:
Demonstrated expertise in current industry trends, competitive landscape, and market dynamics is essential. A deep understanding of key players, emerging opportunities, and potential challenges within the sector is required. Strong analytical skills to assess market conditions and leverage insights for strategic decision-making are necessary. Familiarity with data-driven research methodologies and the ability to interpret complex market information are key.
Demonstrates a comprehensive understanding of the company’s product portfolio and solutions, ensuring accurate and insightful responses to inquiries. Applies deep technical expertise to articulate features, benefits, and applications effectively. Leverages knowledge to address customer needs, solve challenges, and align offerings with specific business requirements.
Skilled professionals will leverage extensive understanding of customer needs and behaviors to drive informed business decisions. This role requires a deep comprehension of client insights to enhance product development and service delivery. Candidates must demonstrate expertise in analyzing customer data to identify trends and opportunities for improvement. Responsibilities include translating customer feedback into actionable strategies and collaborating with cross-functional teams to implement solutions that elevate satisfaction and loyalty. Strong analytical and communication skills are essential to bridge the gap between customer expectations and organizational objectives.
The individual should possess a comprehensive understanding of competitive landscapes, including market dynamics, industry trends, and rival strategies.
Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint. Excellent communication and organizational skills are essential. Ability to manage multiple projects simultaneously with attention to detail and precision. A minimum of two years of experience in a professional office environment is required. Familiarity with basic accounting principles and proficiency in data entry are advantageous. Strong interpersonal skills to collaborate effectively with team members and clients are necessary.
Negotiation skills are essential for this role, enabling the successful resolution of conflicts and the facilitation of mutually beneficial agreements. Proficiency in persuasion and compromise is required to navigate challenging discussions while maintaining professional relationships. Candidates must demonstrate the ability to articulate positions clearly, listen actively, and adapt strategies to achieve optimal outcomes. Strong interpersonal communication and emotional intelligence are critical to fostering trust and reaching consensus in high-stakes or collaborative settings.
Prospective candidates should possess strong prospecting abilities to identify and engage potential clients effectively.
Exceptional interpersonal abilities are essential to cultivate meaningful connections and foster collaborative relationships. Demonstrating proficiency in active listening, empathy, and clear communication is crucial to establish trust and rapport with colleagues, clients, and stakeholders alike.
Demonstrates exceptional proficiency in attentive listening, ensuring thorough comprehension of verbal communications and the capacity to respond thoughtfully and appropriately.
Effective communication is essential, involving clear articulation of ideas and active engagement in both written and verbal exchanges.
The ability to deliver clear, engaging, and persuasive presentations is essential. You must effectively communicate complex ideas concisely, tailoring content to diverse audiences. Strong verbal communication, confidence, and the capacity to handle Q&A sessions are required. Proficiency in presentation tools, such as PowerPoint or Google Slides, is also expected, along with the skill to use visual aids strategically to enhance understanding.
Proficient written communication abilities are required for this role.
Exceptional interpersonal abilities to cultivate and sustain strong professional connections. Proven capacity to engage, collaborate, and communicate effectively with diverse stakeholders, including clients, colleagues, and senior leadership. Requires a diplomatic approach to conflict resolution, negotiation, and alignment of mutual interests to foster long-term partnerships and trust.
Demonstrated enthusiasm for sales with a results-driven mindset.
Strong interpersonal and communication abilities to effectively engage in discussions, resolve conflicts, and reach mutually beneficial agreements with stakeholders at all levels.
Demonstrates proven leadership abilities. Possesses strong capacity to guide, motivate, and inspire teams toward achieving organizational objectives. Exhibits confidence in making strategic decisions while fostering collaboration and driving performance excellence.
To apply, submit your application through the specified method outlined in the job posting. Ensure all required documents and details are included as per the application instructions. Follow the outlined procedure to complete and submit your application accurately and promptly.
Qualified and enthusiastic applicants are invited to submit their curriculum vitae to apply@alfred-victoria.com, ensuring the job title appears in the email subject line.
Qualifications
BA/BSc/HND
Experience Required
4 years
