The Extension and Farmer Success Manager will oversee Vetsark’s initiatives for farmer onboarding, extension support, farm monitoring, and performance evaluation.
This position ensures farmers achieve strong production, profitability, repayment, and retention outcomes. The Manager oversees extension officers and field agents, tracks farm data, organizes technical interventions, and guides farmers through every stage of the production cycle.
Oversee a comprehensive range of critical duties, including but not limited to strategic planning, team leadership, and cross-functional collaboration to drive organizational success. Develop and implement policies, procedures, and best practices to enhance efficiency and productivity across departments. Act as a primary liaison between senior management and operational teams to ensure alignment with company goals and objectives. Monitor performance metrics, analyze data trends, and present actionable insights to stakeholders to inform decision-making. Additionally, manage budget allocations, resource distribution, and risk mitigation strategies while fostering a culture of innovation and continuous improvement.
Experienced professionals are sought to oversee the onboarding of new farmers and manage their portfolios with precision and care. This role demands a keen understanding of agricultural operations, client relations, and data management systems to ensure seamless integration and ongoing support for farming partners. Responsibilities include coordinating onboarding processes, maintaining accurate records, monitoring farm performance, and providing strategic guidance to optimize productivity and sustainability. Candidates must demonstrate strong organizational skills, attention to detail, and the ability to build trust with diverse stakeholders in the agricultural sector. Familiarity with farming practices, financial tracking, and compliance requirements is essential for success in this position.
Proactively engage with poultry and aquaculture producers to evaluate their operations, compile comprehensive profiles, and facilitate their seamless integration into the program.
Verify that all farmer Know Your Customer (KYC) processes, farm evaluations, and baseline data collection are fully completed.
Monitor each farmer’s progress from the initial deployment stage through production, harvest, and loan repayment phases to ensure comprehensive tracking.
Professional Recommendation:
Assess and propose the renewal, expansion, expansion deferral, or removal of farmers as warranted.
As a dedicated professional providing extension and technical support, you will deliver expert assistance to users, addressing inquiries and resolving technical issues efficiently. Your responsibilities will include troubleshooting hardware and software problems, guiding clients through complex processes, and ensuring seamless integration of new systems. Strong communication skills are essential to explain technical concepts clearly, while a proactive approach will help anticipate and prevent potential challenges. Familiarity with various operating systems, networks, and industry-standard tools is required, along with the ability to work under pressure and adapt to evolving technologies. Your role will contribute significantly to user satisfaction and operational efficiency.
Design and execute educational initiatives and practical assistance schemes aimed at enhancing agricultural productivity among farmers.
Offer expert advice on feeding protocols, vaccination schedules, biosecurity measures, mortality management, and overall farm operations.
Facilitate in-person farm visits, provide remote assistance, and deliver expert-led interventions as required.
Verify that farmers adhere to established production plans and input-use schedules.
Farm Monitoring and Data involves the systematic tracking, analysis, and management of agricultural operations through advanced technologies to optimize productivity, ensure sustainability, and enhance decision-making. This role requires proficiency in data collection tools, IoT sensors, and farm management software, along with a strong understanding of agricultural practices. Responsibilities include real-time monitoring of crop health, soil conditions, and livestock metrics, as well as generating actionable insights from collected data. Candidates must possess analytical skills, attention to detail, and the ability to interpret complex datasets to drive efficiency and yield improvements. Familiarity with precision agriculture techniques and regulatory compliance standards is essential.
Monitor bird or fish populations, tracking key metrics such as mortality rates, feed consumption, weight gain, production expenses, and projected harvest dates.
Field officers must deliver farm reports with precision and promptness.
We provide assistance to farmers in achieving success and managing loan repayments, ensuring they have the necessary resources and guidance to sustain their operations and meet financial obligations.
Assist agricultural producers in enhancing efficiency, minimizing waste, and maximizing financial gains.
Formulates and implements comprehensive corrective action plans to address performance deficiencies at underperforming agricultural facilities.
Collaborate closely with Credit and Recovery teams to proactively mitigate default risks and ensure timely resolutions.
The position involves overseeing harvest and offtake coordination, ensuring efficient management of crop collection and distribution processes. Key responsibilities include planning and executing harvest schedules, coordinating logistics for crop transportation, and maintaining accurate records of quantities harvested and dispatched. The role requires strong organizational skills, attention to detail, and the ability to collaborate with field teams, suppliers, and customers to meet production and delivery targets. Candidates should possess prior experience in agricultural operations or supply chain management, with proficiency in relevant software tools and a solid understanding of quality control standards.
Accurately maintain harvest forecasts to ensure precision and reliability in planning.
Perform comprehensive evaluations prior to harvest to ensure optimal crop readiness and quality standards are met.
Collaborate closely with Commercial, Operations, and Offtake teams to ensure seamless alignment and execution of shared objectives.
To guarantee that farmers adhere to mutually agreed-upon quality and weight specifications, thorough inspections and assessments must be conducted.
Experienced professionals sought to guide and oversee field teams with excellence. Responsibilities include directing field operations, ensuring adherence to safety protocols, and fostering collaboration among team members to achieve organizational objectives. Ideal candidates possess strong leadership qualities, problem-solving skills, and the ability to motivate teams in dynamic environments. Proficiency in project management and a deep understanding of field operations are essential. This role demands a commitment to operational efficiency, compliance with regulations, and continuous performance improvement.
Oversee the recruitment and management of extension officers and field agents to ensure optimal team performance and coverage.
Distribute farmer portfolios and define geographic coverage areas.
Establish measurable objectives for farm visits, reporting protocols, and overall performance benchmarks.
Conduct a thorough examination and validation of all field reports ensuring accuracy and completeness.
Facilitate collaborative farm visits and conduct weekly portfolio review sessions.
Evaluate and enhance the performance and integrity of on-site teams.
Track progress and evaluate performance through defined Key Performance Indicators (KPIs), ensuring alignment with organizational goals and driving measurable outcomes. Regularly analyze data to assess efficiency, productivity, and effectiveness, and provide actionable insights to enhance decision-making and strategic planning. Collaborate with stakeholders to establish relevant KPIs tailored to specific roles and departments, fostering a culture of accountability and continuous improvement.
We facilitate the seamless integration and activation of new farmers, ensuring a high rate of successful onboarding through structured support and engagement initiatives.
Maintaining precise and complete records for farm operations is essential. This involves ensuring all documentation is accurate and up-to-date to meet regulatory and operational standards.
Scheduled farm visits successfully accomplished represent a key performance metric. This metric tracks the proportion of planned on-site inspections or meetings that were executed as scheduled.
Monitoring mortality rates, tracking weight gain trends, and evaluating overall production performance are essential responsibilities of the position.
The proportion of agricultural producers who attain established production benchmarks is tracked and evaluated.
Enhancing farmer profitability and ensuring long-term retention are key priorities for this role, as they directly impact the sustainability and growth of agricultural operations. This position focuses on implementing strategies that optimize financial outcomes for farmers while fostering a supportive environment that encourages continued engagement and investment in farming practices. By addressing challenges in cost management, market access, and resource efficiency, the role aims to strengthen the economic resilience of farming communities and promote enduring partnerships.
Monitoring repayment rates and asset quality metrics, including portfolio-at-risk indicators, to ensure timely collections and mitigate credit risk exposure.
Accurately forecasting harvest outcomes is essential to ensure operational efficiency and resource allocation. This role demands meticulous attention to detail to analyze historical data, evaluate current conditions, and project future yields with precision. Strong analytical and problem-solving skills are required to interpret trends, identify potential risks, and adjust strategies accordingly. Proficiency in data modeling, statistical analysis, and agricultural forecasting tools is necessary to generate reliable predictions. The ability to communicate insights effectively to stakeholders is also critical for informed decision-making across the organization.
The punctuality and excellence of field reports are essential, requiring meticulous attention to detail and adherence to established standards. Consistently delivering accurate and timely field reports is crucial to maintaining effective communication and operational efficiency.
Ensuring the productivity and adherence to compliance standards of field agents.
Seeking candidates with a minimum of three years in a similar role, backed by a Bachelor’s degree in Accounting, Finance, or a related discipline. Proficiency in ERP systems, advanced Excel skills, and strong analytical capabilities are essential. Experience in budgeting, financial reporting, and audit support is highly valued. Effective communication skills, both written and verbal, are required to collaborate with stakeholders at all levels. Candidates must demonstrate meticulous attention to detail and the ability to work independently in a fast-paced environment.
A bachelor’s degree in Animal Science, Veterinary Medicine, Agricultural Extension, Fisheries, Aquaculture, or a closely related discipline is required.
Seeking candidates with a minimum of five years of hands-on experience in agricultural extension, livestock production, or direct farmer support roles.
Proven track record in overseeing extension officers or field agents, ensuring effective field operations and adherence to organizational standards.
Proficient in poultry production with hands-on experience, and familiarity with aquaculture practices is beneficial.
Desired qualifications include prior experience in agricultural credit, farmer monitoring, or structured offtake arrangements.
Proficient in leveraging spreadsheet software, mobile applications, and farm-management systems to enhance operational efficiency and data accuracy.
Demonstrates a readiness and capacity for regular business travel.
Seeking individuals who possess strong analytical skills, exceptional attention to detail, and the ability to work effectively within a team environment. Proficiency in industry-specific software, such as Microsoft Office Suite or specialized tools, is essential. A minimum of three years of relevant experience in a similar role is required, along with a proven track record of delivering high-quality results. Excellent communication and organizational abilities are necessary to manage multiple priorities and meet deadlines consistently. Candidates must demonstrate adaptability, problem-solving capabilities, and a commitment to continuous professional development.
Demonstrates deep expertise in poultry and fish production, along with a strong ability to assist and support farmers effectively.
Provides leadership to field teams while ensuring optimal performance management.
We maintain a rigorous approach to data analysis and reporting, ensuring accuracy, relevance, and timely delivery of insights. This role demands meticulous attention to detail, strong analytical skills, and the ability to transform complex data into clear, actionable reports. Proficiency in data visualization tools and statistical analysis is essential, along with a commitment to upholding high standards in data integrity and confidentiality. Collaboration with cross-functional teams is required to align reporting with organizational objectives and drive informed decision-making.
Commercial and risk awareness encompasses a keen understanding of market dynamics, regulatory environments, and potential operational vulnerabilities, ensuring informed decision-making and sustainable business practices.
Demonstrates exceptional proficiency in communication and farmer education, ensuring effective knowledge transfer and skill development.
Integrity, meticulous attention to detail, and strong problem-solving skills are essential attributes for this role. Candidates must demonstrate a commitment to ethical standards, precision in all tasks, and the capacity to analyze challenges critically to develop effective solutions.
Proficient in collaborating effectively with Operations, Credit, Recovery, Technology, and Commercial teams to drive cohesive and integrated outcomes.
Please submit your CV and cover letter to hr@vetsark.com.
Qualifications
BA/BSc/HND
