The Extension and Farmer Success Manager will spearhead Vetsark’s initiatives in farmer onboarding, extension support, farm monitoring, and performance tracking. This role will oversee the seamless integration of new farmers, provide ongoing extension services, ensure continuous farm oversight, and evaluate farmer performance to drive success.
The position entails driving optimal production, financial gains, repayment capacity, and long-term farmer engagement. This Manager will oversee a team of extension officers and field agents, track farm performance metrics, orchestrate targeted technical interventions, and provide continuous support to farmers throughout each cultivation phase.
Oversee and execute a comprehensive range of duties including managing project timelines, coordinating team efforts, and ensuring adherence to company policies and quality standards. Lead cross-functional teams to achieve organizational objectives by fostering collaboration and maintaining clear communication channels. Conduct regular performance evaluations, identify areas for improvement, and implement strategic initiatives to enhance productivity and efficiency. Monitor progress through detailed reporting, data analysis, and key performance indicators to drive informed decision-making and continuous improvement. Additionally, oversee budget planning, resource allocation, and risk management to align with business goals and regulatory requirements.
As part of your role, you will be responsible for overseeing the onboarding process for new farmers and managing their portfolios to ensure smooth integration and ongoing support. This includes verifying documentation, assessing eligibility, and facilitating access to essential resources. Additionally, you will monitor the performance of farmer portfolios, track progress toward established goals, and provide guidance to enhance productivity and sustainability. Strong organizational skills, attention to detail, and effective communication are essential for success in this position.
Proactively identify, evaluate, and profile poultry and aquaculture farmers before facilitating their seamless onboarding into relevant programs or systems.
Conduct comprehensive verification of farmer Know Your Customer (KYC) documentation, perform thorough farm evaluations, and gather accurate baseline data to establish a complete profile.
Monitor the entire lifecycle of each farmer, from the initial input deployment stage through production and harvest, to the final repayment phase.
Evaluate farmers for potential renewal, expansion, expansion, suspension, or removal, ensuring thorough assessment of their performance and compliance with established standards.
Providing technical assistance and extending support to resolve issues, the Extension and Technical Support role involves diagnosing problems, offering solutions, and ensuring smooth system operations. This position requires expertise in troubleshooting hardware and software, along with strong communication skills to guide users through complex technical challenges. Responsibilities include addressing inquiries promptly, documenting resolutions for future reference, and collaborating with cross-functional teams to enhance service delivery. Candidates must demonstrate proficiency in relevant tools and technologies while maintaining a customer-focused approach to deliver exceptional support.
Design and execute comprehensive training initiatives and production-support schemes tailored specifically for farmers.
Offer expert advice on feeding protocols, vaccination schedules, biosecurity measures, mortality management strategies, and overall farm operations.
Coordinate and facilitate on-site farm visits, provide remote assistance, and deliver specialized interventions as required.
Ensure adherence to approved production plans and prescribed input-use schedules by farmers.
Farm monitoring and data collection play a vital role in modern agricultural practices, enabling producers to optimize yields, track resource usage, and ensure sustainable operations. This role involves overseeing real-time data from sensors, drones, and satellite imagery to evaluate crop health, soil conditions, and environmental variables. Responsibilities include analyzing data trends, generating reports, and providing actionable insights to improve decision-making in farm management. Candidates must possess proficiency in data analysis tools, familiarity with agricultural technologies, and strong problem-solving skills. Experience in agronomy, environmental science, or related fields is highly desirable.
Monitor bird and fish populations, track mortality rates, measure feed consumption, assess weight gain, calculate production costs, and forecast expected harvest dates.
Ensure that field officers consistently provide precise and punctual farm reports.
We deliver comprehensive success and repayment support services tailored specifically for farmers, ensuring their financial stability and operational efficiency. Our team assists farmers in navigating complex financial landscapes, providing guidance on loan management, repayment strategies, and access to tailored financial resources. Additionally, we offer ongoing education and training to enhance their financial literacy and business acumen, empowering them to achieve long-term sustainability and growth.
Assist agricultural professionals in enhancing output, minimizing waste, and maximizing financial returns.
Formulate corrective action plans to address performance deficiencies in agricultural operations.
Collaborate with the Credit and Recovery teams to proactively mitigate potential defaults, ensuring timely interventions and safeguarding financial stability.
As a professional responsible for coordinating harvest and offtake activities, you will oversee the efficient collection and timely delivery of agricultural products. This role involves managing relationships with farmers, suppliers, and logistics teams to ensure smooth operations. You will monitor production schedules, track inventory levels, and coordinate transportation to meet market demand. Additionally, you will analyze data to optimize harvesting timelines and offtake strategies, ensuring cost-effectiveness and quality standards are maintained throughout the process. Strong communication and organizational skills are essential for success in this position.
Develop and update precise harvest projections to ensure reliable planning and decision-making.
Perform comprehensive evaluations prior to harvest to ensure optimal crop readiness and quality standards.
Collaborate effectively with Commercial, Operations, and Offtake teams to ensure seamless alignment and execution of initiatives.
Your responsibility involves verifying that farmers fulfill the predetermined quality and weight specifications as mutually agreed upon.
Lead the coordination and oversight of field teams to ensure seamless operations and adherence to project timelines. You will be responsible for managing team performance, fostering collaboration, and implementing strategies to optimize productivity. This role involves directing daily activities, resolving operational challenges, and maintaining clear communication between field personnel and headquarters. The ideal candidate will possess strong leadership skills, a track record of team management, and the ability to adapt to dynamic environments.
Oversee the hiring and recruitment of extension officers and field agents while providing ongoing supervision and guidance to ensure optimal performance and alignment with organizational goals.
Responsibilities include allocating farmer portfolios and defining geographic coverage areas.
Establish farm-visit, reporting, and performance objectives to ensure measurable progress and accountability.
Thoroughly examine and validate field reports to ensure accuracy and completeness.
Perform collaborative farm visits and conduct weekly portfolio review meetings.
Investigate and resolve performance and integrity-related challenges within field teams to ensure optimal operational effectiveness and adherence to established standards.
Ensure alignment with organizational objectives by tracking and analyzing key performance indicators to evaluate operational effectiveness, productivity, and overall success. Develop and implement strategies to enhance performance metrics, drive continuous improvement, and support data-driven decision-making across all business functions. Regularly review and report on KPI trends, identifying areas for optimization and recommending corrective actions to maintain competitive advantage and achieve strategic goals.
We aim to optimize the onboarding and activation rates for new farmers, ensuring a smooth transition into our platform. This involves guiding them through initial setup, providing necessary training, and supporting their engagement to maximize early success and retention.
Ensuring the thoroughness and precision of farmer records is essential.
Scheduled farm visits successfully completed are quantified as a percentage to measure efficiency and adherence to planned agricultural assessments.
Monitoring mortality rates, tracking weight gain trends, and evaluating overall production performance are essential responsibilities. Analyzing these key metrics ensures the health and efficiency of livestock, guiding informed decisions to optimize outcomes and maintain profitability.
A smaller proportion of agricultural professionals successfully reaching key production benchmarks.
Enhancing the financial viability and long-term commitment of agricultural producers is paramount to sustaining the industry.
Monitoring and enhancing repayment rates alongside portfolio-at-risk metrics to ensure financial stability and mitigate credit risk.
Accuracy in harvest forecasting is essential to ensure efficient resource allocation and operational planning. This responsibility involves analyzing historical yield data, monitoring current growing conditions, and leveraging predictive models to estimate future crop outputs. Strong analytical skills, proficiency with agricultural data tools, and a keen understanding of seasonal variations are required to deliver reliable forecasts that inform critical decision-making processes.
Ensure field reports are both timely and of the highest quality.
Ensuring field agents meet productivity benchmarks while strictly adhering to compliance standards remains a critical focus.
Bachelor’s degree in a relevant field and a minimum of three years of experience in a comparable role are required for this position. Strong proficiency in project management software, advanced analytical skills, and exceptional communication abilities are essential qualifications. Candidates must demonstrate a proven track record of successfully leading cross-functional teams and delivering projects on time and within budget. Familiarity with industry regulations and compliance standards is also necessary. Prior experience in a leadership or supervisory capacity is highly preferred.
A Bachelor’s degree in Animal Science, Veterinary Medicine, Agricultural Extension, Fisheries, Aquaculture, or an equivalent discipline is required.
A minimum of five years of hands-on experience in agricultural extension, livestock production, or farmer support is required.
Seeking a professional with a proven track record in overseeing and directing the work of extension officers or field agents.
Proven expertise in poultry production practices is essential, with aquaculture knowledge serving as a beneficial asset.
Experience in agricultural credit, farmer tracking, or structured buyout arrangements is advantageous.
Proficiency in utilizing spreadsheets, mobile applications, and farm-management systems is essential.
Frequent travel readiness is essential for this role.
Proven expertise in strategic planning, financial analysis, and operational optimization is essential. Candidates must demonstrate strong leadership capabilities, exceptional communication skills, and the ability to collaborate effectively across departments. Familiarity with industry-specific regulations, compliance standards, and risk management frameworks is required. Proficiency in data-driven decision-making, budget oversight, and performance metrics evaluation is mandatory. The role demands a results-oriented mindset, adaptability to evolving business challenges, and a commitment to continuous professional development. Experience in managing cross-functional teams, driving organizational growth, and implementing process improvements is highly desirable.
Proven expertise in poultry and fish production, coupled with a deep understanding of farmer-support initiatives.
Providing leadership to field teams and overseeing their performance to ensure optimal outcomes are achieved.
Proficient in data analysis and reporting techniques is essential.
Commercial acumen and a strong understanding of risk management are essential for this role. The ideal candidate must demonstrate a keen awareness of market dynamics, financial implications, and strategic decision-making to navigate potential risks effectively. Proficiency in identifying opportunities while mitigating threats is crucial to driving sustainable business outcomes.
Exceptional interpersonal and instructional abilities are essential, particularly in engaging with agricultural communities. The ideal candidate will demonstrate proficiency in effectively conveying information and training farmers to enhance their practices and productivity.
Integrity, meticulous attention to detail, and strong problem-solving capabilities are essential for this role.
Proficient in collaborating with teams spanning Operations, Credit, Recovery, Technology, and Commercial departments.
Please submit your CV and cover letter via email to hr@vetsark.com.
Qualifications
BA/BSc/HND
