We are seeking a skilled and dedicated professional to join our team in the capacity described below. This position requires a candidate with a strong background in the specified field, along with the ability to execute key responsibilities with precision and efficiency. The ideal individual will possess the necessary qualifications, experience, and interpersonal skills to thrive in a dynamic work environment while contributing to the organization’s success. Duties include managing critical tasks, collaborating with cross-functional teams, and ensuring adherence to established protocols and standards. Prior experience in a similar role is essential, as is the capacity to adapt to evolving challenges and priorities.
The Region Manager holds accountability for the operational performance of multiple logistics sites, directing site activities through subordinate leadership—namely, site managers—and guaranteeing efficient, secure, and economically responsible logistics operations. This position encompasses strategic planning, personnel oversight, and client and stakeholder engagement to uphold superior customer satisfaction while expanding the site’s pickup services.
Oversee and manage key operational tasks to ensure seamless execution, including coordinating team activities, monitoring progress, and addressing any arising challenges. Develop and implement strategic initiatives to enhance productivity and efficiency, while maintaining strict adherence to company policies and industry regulations. Collaborate with cross-functional teams to streamline workflows, identify opportunities for improvement, and drive sustainable growth. Ensure accurate documentation of processes, performance metrics, and compliance reports to support data-driven decision-making. Foster a culture of accountability, continuous learning, and innovation within the team to achieve organizational objectives.
Operational management encompasses the oversight and optimization of daily business activities to ensure efficiency, productivity, and alignment with strategic objectives. This role involves coordinating resources, processes, and personnel to facilitate seamless operations, while also identifying opportunities for improvement and implementing corrective measures as needed. Responsibilities include monitoring performance metrics, managing workflows, and fostering collaboration across departments to achieve operational excellence. A strong understanding of process optimization, resource allocation, and cross-functional leadership is essential, along with the ability to analyze data and make data-driven decisions. Proficiency in operational software and tools, along with excellent communication and problem-solving skills, are also critical to success in this position.
Responsible for managing the day-to-day functions of various logistics facilities to maintain seamless and productive workflows, encompassing parcel collection, transportation, final delivery, and returns for undelivered items.
Design and execute operational strategies aimed at enhancing efficiency, productivity, and profitability.
Maintain adherence to all applicable safety, quality, and regulatory standards to uphold organizational compliance.
Leads and manages a cohesive team, fostering collaboration and accountability to achieve organizational objectives through effective delegation and mentorship. Drives performance by aligning team efforts with strategic goals, ensuring clear communication of expectations, and providing ongoing support and development opportunities for team members.
Direct and develop site managers through ongoing mentorship and support, cultivating an environment that drives high performance and sustained excellence.
Facilitate periodic performance evaluations while delivering continuous training and professional development initiatives.
Address any operational challenges that site managers refer for resolution.
Overseeing financial operations, ensuring accurate financial reporting, and maintaining compliance with regulatory standards are core responsibilities. Budget preparation, variance analysis, and financial forecasting are conducted to support strategic decision-making. Proficiency in financial software, advanced Excel skills, and a strong grasp of GAAP principles are required. Analytical rigor, attention to detail, and the ability to interpret complex financial data are essential for success in this role.
Formulate and oversee budgets spanning multiple locations to maintain operations that are both efficient and cost-effective.
Evaluate financial performance and develop strategies to manage expenses while enhancing profitability.
Conduct in-depth reviews of financial reports and data to provide actionable insights for strategic decision-making processes.
We cultivate and maintain robust relationships with clients and stakeholders, ensuring their needs and expectations are consistently met. This role involves active engagement to foster trust and collaboration, addressing inquiries promptly and resolving any concerns efficiently. Additionally, we prioritize clear and transparent communication to align project objectives with client goals, ultimately driving successful outcomes and long-term partnerships.
Cultivate and nurture key client and stakeholder relationships by proactively addressing concerns or issues with speed and professionalism.
Collaborate effectively with clients to gain a comprehensive understanding of their logistics requirements and deliver customized solutions accordingly.
Deliver exceptional service to consistently exceed customer expectations and maintain high levels of satisfaction.
Enhance and expand the site pickup operations to drive business growth and operational efficiency.
Maximize opportunities to secure additional pickup business for the site through proactive engagement and strategic outreach efforts.
Contribute to site optimization efforts by addressing challenges to enhance business growth initiatives.
Continuously enhance processes, systems, and performance through systematic evaluation and refinement to drive operational excellence and sustainable growth.
To uncover opportunities for process enhancements and integrate industry-leading best practices across all operational sites.
Spearhead programs aimed at improving operational efficiency while minimizing waste.
To remain at the forefront of the industry, you will continuously monitor emerging trends and technological innovations, ensuring the organization maintains its competitive edge.
Safeguarding adherence to safety protocols and regulatory standards remains a critical responsibility.
Guarantee full adherence of all sites to health, safety, and environmental regulatory standards.
Perform systematic audits and inspections on a routine basis to detect potential hazards and implement appropriate risk mitigation strategies.
Formulate, execute, and oversee safety policies and procedures to ensure compliance with regulatory standards and mitigate workplace hazards.
Maintains clear and consistent reporting and communication channels to ensure transparency and alignment across all relevant stakeholders.
Compile and deliver comprehensive operational reports to senior management on a regular basis.
Effectively collaborate with site managers and colleagues to maintain alignment with organizational objectives through clear and consistent communication.
Lead regular meetings to review operational performance metrics, address challenges, and explore growth opportunities.
Candidate must hold a Bachelor’s degree in Computer Science, Engineering, or a related technical field. A minimum of five years of experience in software development, with proficiency in programming languages such as Java, Python, or C++. Strong problem-solving skills and the ability to work collaboratively in a team are essential. Familiarity with version control systems like Git and experience with Agile methodologies are required. Excellent communication skills and a passion for continuous learning are highly valued.
A bachelor’s degree or higher national diploma (HND) in Business Administration, Logistics & Supply Chain Management, Marketing, or a closely related discipline is required. Possessing an M.Sc. or MBA would further strengthen your candidacy.
Minimum of five to seven years of professional experience in logistics, supply chain management, or e-commerce is required, with a demonstrated expertise in last-mile delivery processes.
A minimum of two to three years of demonstrated experience in a leadership or supervisory capacity is required, with responsibility for directing multiple teams and/or facilities.
Proficiency in franchise or hub management, encompassing partner and vendor coordination as well as performance tracking, is essential.
Proven expertise in overseeing operations management, strategizing route planning, coordinating fleet activities, and enhancing delivery efficiency.
Experience overseeing key performance indicators and service level agreements, adept at fostering performance enhancements across multiple regions.
Proficiency in data analysis and reporting tools, such as Microsoft Excel, is required, with prior experience in logistics or ERP systems considered a valuable asset.
Demonstrates exceptional leadership capabilities, a strong aptitude for managing teams, and a proven ability to resolve conflicts effectively.
Demonstrates exceptional communication abilities and expertise in stakeholder management, effectively engaging both internal teams and external partners.
A strong aptitude for resolving complex issues and making critical decisions under tight deadlines is essential.
Demonstrated capacity to thrive in a high-pressure, goal-oriented setting while efficiently handling competing priorities.
Demonstrates readiness to undertake regular travel to fulfill responsibilities within designated regions.
Possessing a comprehensive understanding of Nigeria’s geographical landscape and established logistics networks is highly beneficial.
Professional candidates are encouraged to forward their curriculum vitae to recruitment@speedaf.com.
Qualifications
BA/BSc/HND
Experience Required
5 - 7 years
