Job Purpose
Ensures adherence to government labor laws and company agreements while overseeing critical Payroll Operations within the Human Resources Division.
Core Responsibilities and Key Result Areas
Managing payroll processes and administering employee benefits programs effectively.
Responsible for processing and administering monthly payroll for all employees, meticulously verifying the accuracy of salaries, allowances, and both statutory and voluntary deductions.
Conduct a thorough review of pre-payroll data—including new hires, terminations, leave statuses, and promotions—to ensure accuracy, then systematically input all approved modifications into the HRIS system.
Draft and submit payment requests for each division, ensuring they align precisely with the payroll summary totals.
Compile final entitlements for employees exiting the organization, whether due to resignation or retirement.
Ensure the precise management and fulfillment of staff appointments, transfers, promotions, and terminations with meticulous attention to detail.
Ensure that all newly hired employees and reinstated staff members are accurately recorded within the payroll system for proper processing.
Ensure strict compliance with all applicable labor laws, tax regulations as stipulated by the Federal Inland Revenue Service (FIRS), and established organizational policies.
Employee Support & Issue Resolution: You will diagnose, troubleshoot, and resolve technical or operational issues escalated by customers, ensuring timely and effective solutions to maintain service quality. This role involves identifying root causes of problems, documenting resolution steps, and applying knowledge of relevant systems, tools, and procedures to deliver accurate and efficient outcomes. Strong analytical abilities, problem-solving skills, and a customer-focused mindset are required to address inquiries while adhering to established service-level agreements.
Handle payroll-related inquiries, including suspended salaries, tax discrepancies, and refund requests, with promptness and professionalism.
Support the employees on Pension and Tax registration
Provide employees with clear guidance regarding payroll policies, payslip interpretation, and document approval procedures.
Partner with Human Resources and Benefits teams to verify accurate enrollment and processing of employee benefits and associated deductions.
Deliver assistance to retail teams in optimizing their utilization of the ERP software to enhance operational efficiency.
All email inquiries and complaints must be addressed and resolved within a 24-hour timeframe.
Conduct comprehensive reporting and perform detailed variance analysis to assess financial performance against established benchmarks. Prepare accurate and timely financial reports, identifying key variances and their underlying causes to support strategic decision-making. Analyze budget-to-actual discrepancies, ensuring alignment with organizational objectives while providing actionable insights to stakeholders. Maintain rigorous data integrity and present findings in clear, concise formats to facilitate informed financial oversight and continuous improvement.
Compile a monthly report detailing the quantity of approved documents.
Draft a comprehensive report detailing the number of stores along with their respective coverage responses.
Compile a monthly report detailing the reasons for employee departures from the organization.
Oversee deduction schedules, including those for HMO, loans, uniforms, and staff meals, while maintaining accurate payroll documentation.
Assist with internal and external audits by furnishing the requested payroll documentation and addressing any discrepancies that may arise.
Maintain accurate and comprehensive records and documentation to ensure compliance with regulatory standards and organizational protocols.
Oversee employee payroll documentation, maintaining the accuracy and confidentiality of all records, including contracts, promotions, and certifications.
Monitor and maintain accurate records of leave balances, absences, and any necessary payroll adjustments with meticulous attention to detail.
Execute any other duties or assignments as assigned by the line manager from time to time.
Key performance indicators will be utilized to measure success in this position, ensuring accountability and alignment with organizational goals. These metrics will assess progress toward critical objectives, providing clear benchmarks for evaluating performance. Regular evaluations will track achievements against established targets, enabling data-driven insights to inform decision-making.
Ensures a precise payroll processing system with an accuracy rate consistently maintained at the highest standards. Requires meticulous attention to detail alongside strong numerical proficiency to validate calculations, verify data entries, and reconcile discrepancies. Demands proficiency in payroll software, tax regulations, and labor laws to guarantee compliance with all statutory requirements. Responsibilities include generating and distributing paychecks, managing direct deposits, and addressing employee inquiries regarding compensation in a timely and professional manner.
Ensure prompt and accurate payroll processing, adhering strictly to scheduled deadlines. Maintain meticulous attention to detail to guarantee error-free calculations and timely disbursement of employee wages. Verify all data entries, tax withholdings, and deductions with precision, while promptly resolving any discrepancies. Stay updated on payroll regulations and compliance requirements to uphold organizational standards and employee satisfaction.
Ensuring full compliance with all statutory regulations and legal requirements is mandatory.
Ensures precise and error-free management of benefits enrollment processes, maintaining meticulous attention to detail throughout all procedures.
Efficiently processes new hire and termination documentation with precision and timeliness.
Requirements
Minimum educational requirements include a Bachelor’s degree in Accounting, Finance, or a closely related field. A minimum of 3–5 years of progressive accounting experience is required, with at least 2 years in a supervisory or management role. Professional certifications such as CPA, CMA, or CIA are strongly preferred. Candidates must demonstrate proficiency in financial reporting, budgeting, and tax compliance. Strong analytical, communication, and organizational skills are essential. Proficiency in ERP systems and advanced Excel capabilities is required.
A university degree or equivalent qualification in Industrial Relations and Labour is required.
Requires a minimum of five years of professional experience in a relevant field, with a proven track record of success in similar roles. A bachelor’s degree in a related discipline is typically necessary, though equivalent work experience may be considered. Strong analytical, communication, and problem-solving skills are essential, along with the ability to work independently and collaboratively in fast-paced environments. Familiarity with industry-specific tools, software, or methodologies is often required, and prior leadership or project management experience is highly advantageous.
Experienced with two years in human resources or a related field.
Professional Qualifications: Applicants must possess a bachelor’s degree in a relevant field, such as business administration, finance, or accounting, along with a minimum of three years of experience in a similar role. Strong analytical skills, proficiency in Microsoft Office Suite, and exceptional communication abilities are essential. Candidates should demonstrate a high level of professionalism, attention to detail, and the capacity to work independently as well as collaboratively. Familiarity with industry-specific software or tools is a plus.
Membership in the CPM or another relevant professional qualification is highly beneficial.
Experts anticipate critical determinations to be made throughout this process, requiring thorough analysis and strategic consideration. These expectations encompass key choices that will significantly influence future outcomes, necessitating a methodical approach to evaluation and decision-making. Each decision is expected to align with organizational objectives while addressing complex challenges with precision and insight.
To identify and recommend the most suitable resources for the business, this role involves evaluating current needs and future growth potential to ensure alignment with strategic objectives. The ideal candidate will analyze market trends, assess vendor capabilities, and compare cost-effective solutions to optimize operational efficiency and budget allocation. Responsibilities include conducting thorough research, negotiating contracts, and providing data-driven insights to support informed decision-making. Strong analytical skills, proficiency in resource management tools, and a deep understanding of industry best practices are essential for success in this position.
Offers strategic guidance and counsel to senior leadership regarding workforce-related decisions and initiatives.
Delivers comprehensive, customer-centric HR services, ensuring alignment with organizational objectives and employee needs.
A bachelor’s degree in a relevant field or equivalent professional experience is required. Candidates should possess a minimum of five years of hands-on experience in the industry, with a strong background in project management and technical proficiency. Familiarity with industry regulations and compliance standards is essential, as is the ability to analyze complex data and derive actionable insights. Excellent communication skills, both written and verbal, are necessary to effectively collaborate with cross-functional teams and stakeholders.
Labour laws encompass a comprehensive framework of legal provisions designed to regulate the relationship between employers and employees, ensuring fair treatment, safe working conditions, and equitable compensation. These regulations govern various aspects such as working hours, minimum wage standards, overtime compensation, termination procedures, and workplace safety protocols. Employers are required to adhere to these statutes to avoid legal repercussions, while employees benefit from protections against exploitation, discrimination, and unjust dismissal. Compliance with labor laws also extends to issues like leave entitlements, social security contributions, and anti-harassment measures, fostering a balanced and productive work environment.
Oversee the design, implementation, and continuous improvement of organizational processes to enhance efficiency, productivity, and compliance. Develop and document standard operating procedures (SOPs), workflows, and guidelines to ensure consistency across departments. Monitor process performance through KPIs, identifying gaps and implementing corrective actions to drive operational excellence. Collaborate with cross-functional teams to streamline operations, reduce redundancies, and optimize resource allocation. Ensure adherence to regulatory requirements and industry best practices while fostering a culture of continuous improvement. Analyze data and leverage process automation tools to enhance scalability and reduce manual intervention.
We are seeking a skilled professional who excels in identifying root causes, analyzing complex situations, and implementing effective solutions with precision and efficiency. This role requires the ability to evaluate challenges methodically, leverage analytical thinking to break down multifaceted issues, and develop actionable strategies that address underlying problems. The ideal candidate will demonstrate adaptability in navigating uncertainty, resourcefulness in overcoming obstacles, and a results-driven mindset to ensure sustainable outcomes. Strong collaboration skills are essential to engage cross-functional teams, gather diverse perspectives, and foster consensus on optimal resolutions.
Proficient in Excel for data analysis tasks, including data cleaning, manipulation, and visualization through pivot tables, charts, and conditional formatting. Skilled in creating and maintaining complex spreadsheets with advanced formulas, macros, and data validation rules. Responsible for generating accurate reports and dashboards to support business decisions by analyzing trends, identifying patterns, and providing actionable insights. Requires strong attention to detail, analytical thinking, and the ability to communicate findings clearly to stakeholders.
Oral and written fluency in English is essential, with a strong emphasis on clarity, professionalism, and adaptability to diverse audiences. Proficiency in creating well-structured reports, concise emails, and persuasive presentations is required. The role necessitates the ability to articulate complex ideas succinctly, collaborate effectively across teams, and engage stakeholders through various communication channels. Additionally, active listening and responsiveness to feedback are critical to ensuring alignment and fostering productive dialogue.
Proven capability to develop, organize, and oversee timelines, schedules, and resources with precision and efficiency.
Proficient communication and collaboration capabilities are essential for fostering productive working relationships and ensuring seamless teamwork within the organization. Strong emotional intelligence, active listening, and the ability to navigate diverse personalities are critical to achieving collective goals and resolving interpersonal challenges effectively.
Skilled in strategic negotiation to secure favorable outcomes, drive consensus, and resolve conflicts effectively. Proficient in assessing stakeholder needs, balancing competing priorities, and leveraging persuasive communication to achieve mutually beneficial agreements. Adept at navigating complex discussions while maintaining professionalism and fostering long-term relationships.
go to method of application
To initiate the application process, kindly utilize the provided link(s) on the company’s official website.
Qualifications
BA/BSc/HND
Experience Required
2 years
