About the Role
As the Data and Technology Manager, your primary responsibility will involve designing, implementing, and maintaining the technology solution for the programmatic MEL framework within Green RISE Africa, while continuously enhancing its performance and effectiveness.
Acumen employs a diverse range of cutting-edge technologies and innovative solutions, encompassing, but not limited to, the following:
Salesforce serves as the primary repository for grant administration, impact documentation, and reporting.
As part of this role, you will be responsible for managing and optimizing forms using Form Assembly, ensuring seamless data collection and processing. Your duties will include configuring forms, integrating them with various platforms, and troubleshooting technical issues to maintain high functionality. Proficiency in Form Assembly is essential, along with a strong understanding of data management and workflow automation. You should also possess excellent problem-solving skills and the ability to collaborate effectively with cross-functional teams to enhance user experience and operational efficiency.
Proficiency in Google Suite, encompassing tools such as Gmail, Drive, Docs, Sheets, Slides, and Meet, is essential for this role. Candidates must demonstrate strong organizational and communication skills to effectively manage digital correspondence, collaborate on documents, and conduct virtual meetings. The ability to leverage these tools to streamline workflows, enhance team productivity, and ensure seamless information sharing is crucial. Familiarity with advanced features, such as automation in sheets or collaborative editing in Docs, will be advantageous during the selection process.
We develop and deploy cutting-edge artificial intelligence technologies and robust enterprise-grade solutions designed to enhance operational efficiency, streamline workflows, and drive business transformation. Our portfolio includes advanced AI-driven platforms and integrated systems that enable data-driven decision-making, automation of complex processes, and scalable performance across diverse organizational environments. These tools are engineered to meet stringent enterprise requirements, ensuring seamless integration, high availability, and compliance with industry standards.
Throughout the duration of the grant, the primary responsibility will involve systematically identifying opportunities for enhancements in systems, data, and data management practices, as well as reporting mechanisms.
Candidates must demonstrate strong expertise in Salesforce applications, possess advanced technical skills in data and software solutions, and exhibit a developing proficiency in AI implementation.
You will collaborate extensively with the Impact Manager, who oversees Monitoring, Evaluation, and Learning initiatives.
The Impact Manager specializing in Monitoring, Evaluation, and Learning (MEL) will be responsible for developing and executing the MEL framework while fostering adaptive learning processes.
You will collaborate closely with Impact & Insight colleagues stationed in the UK, as well as those operating in East and West Africa.
The incumbent may be required to undertake occasional travel throughout the region as part of their duties.
Accountabilities Include
By implementing the operational aspects of Green RISE Africa’s Monitoring, Evaluation, and Learning (MEL) framework, the successful candidate will ensure systematic data collection, analysis, and utilization to enhance program performance and decision-making. This role involves translating the MEL framework into actionable processes, establishing clear indicators and data collection mechanisms, and fostering a culture of continuous improvement through regular reporting and learning sessions. The ideal candidate will have a strong background in MEL systems, preferably in environmental or climate-related initiatives, and must demonstrate proficiency in data management tools, qualitative and quantitative analysis, and stakeholder engagement. Additionally, the position requires the ability to develop tailored MEL plans, conduct impact assessments, and integrate findings into adaptive management strategies to maximize program effectiveness and sustainability.
Directly oversees the strategic management, enhancement, and optimization of the Green Rise Africa technology infrastructure, ensuring robust support for program execution and delivery.
Support the execution of Green RISE Africa’s programmatic Monitoring, Evaluation, and Learning (MEL) framework by leveraging the technology stack to facilitate data collection, management, and reporting processes in alignment with the MasterCard Foundation’s requirements. This includes contributing to the development and implementation of the MEL plan, data collection plan, data management plan, quality assurance protocols, and results framework to ensure a robust and efficient MEL system.
Spearhead the ongoing advancement of the technology platform to facilitate partner reporting.
Collaborate closely with the Impact Manager for Monitoring, Evaluation, and Learning to jointly design quarterly reporting frameworks, automated dashboards, infographics, and data visualizations that highlight essential metrics and KPIs—including financial KPIs for participating companies—and ensure these are tailored for diverse stakeholder audiences.
Work closely with the Finance team to validate and incorporate financial data alongside impact metrics, ensuring accuracy and alignment in reporting.
Program data management involves the systematic collection, processing, analysis, and dissemination of data to support decision-making, program evaluation, and performance tracking. This role requires proficiency in data analysis tools, databases, and reporting systems, along with strong attention to detail and adherence to data governance standards. Responsibilities include maintaining accurate data records, ensuring data integrity, generating insightful reports, and collaborating with stakeholders to optimize data use for strategic planning and continuous improvement.
Ensure the grants management system remains current and accurate by collecting, managing, and maintaining data effectively.
Collaborate closely with the Compliance and Legal team to uphold and implement optimal practices regarding data consent, usage, management, retention, reporting, protection, and security measures.
Integrate data from diverse sources while ensuring alignment with Monitoring, Evaluation, and Learning (MEL) reporting systems to maintain accuracy and consistency in reporting.
Serve as the primary contact for all inquiries related to impact data.
Knowledge management and learning initiatives encompass the systematic collection, organization, and dissemination of information to enhance organizational efficiency and innovation. These efforts involve creating, capturing, and leveraging knowledge assets to support decision-making and continuous improvement. Additionally, they include fostering a culture of learning through training programs, mentorship, and knowledge-sharing platforms to empower employees with the skills and insights needed for professional growth.
Develop and implement an internal Knowledge Management system in collaboration with stakeholders for the program.
Collaborate effectively with the Program Insights team to facilitate the systematic capture of lessons learned and adherence to established knowledge management protocols.
Collaborate effectively with the Program Insights team to uphold the highest standards in qualitative data management.
Provide comprehensive assistance in all donor-mandated programmatic evaluations by meticulously addressing and fulfilling every data-related requirement.
Capacity-building efforts will be directed toward enhancing the skills, knowledge, and capabilities of both the internal team and external partners to drive sustainable development and improve collaborative performance. This initiative will involve structured training programs, mentorship opportunities, and resource-sharing mechanisms to foster continuous learning and professional growth. The goal is to empower stakeholders with the tools necessary to achieve long-term objectives and strengthen collective impact.
Conduct training and learning sessions to enhance team members’ proficiency in utilizing technology solutions for Monitoring, Evaluation, and Learning (MEL) implementation, thereby building their capacity in this domain.
Enhance the capabilities of partner organizations to utilize the program’s technological solutions for effective reporting purposes.
Craft and deliver instructional resources and workshops designed to enhance the competencies of staff and partners across various skill sets in the relevant domain.
Assist smaller organizations in establishing bespoke internal reporting frameworks that align with their specific programmatic requirements.
Conducting on-site evaluations allows us to assess the data management and reporting systems implemented by our partners to ensure compliance and accuracy.
Quarterly evaluations of partner data quality are required, with detailed reports submitted to ensure accuracy and compliance.
Seeking a candidate with a strong background in analytical problem-solving, exceptional communication abilities, and proficiency in project management software. Must possess a Bachelor’s degree in Business Administration, Computer Science, or a related field, complemented by at least three years of relevant work experience. Familiarity with data analysis tools, such as Excel or SQL, and a solid understanding of industry best practices are essential. The ideal applicant will demonstrate leadership potential, adaptability in dynamic environments, and a commitment to continuous professional development.
Professional experience of at least eight years in a comparable position is required, with a focus on the development and maintenance of a technology stack. Additionally, candidates must possess a minimum of three years of hands-on experience in designing, implementing, and overseeing data systems, MEL databases, and reporting tools.
Experienced in implementing, managing, and maintaining Salesforce as the central Monitoring, Evaluation, and Learning (MEL) system of record, collaborating effectively with internal teams and external development partners.
Proven track record in developing and implementing Monitoring, Evaluation, and Learning (MEL) frameworks for intricate, multi-country initiatives, with expertise in leveraging technological solutions to enhance MEL processes within field and country-level operations, particularly through mobile data collection methodologies.
Proven track record in leveraging data to enhance decision-making processes at various organizational tiers.
Proven expertise in data analysis and visualization is essential for this role.
Seasoned in establishing recurring reporting frameworks to compare actual performance against established targets, specifically for quarterly and annual evaluations.
Proficiency in collaborating with compliance teams to establish and uphold data governance frameworks and industry best practices is required.
Professionals should have a proven background in developing or deploying AI solutions, with a particular emphasis on AI agents for Monitoring, Evaluation, and Learning (MEL).
Individuals should possess prior experience functioning within cross-border, matrix-structured organizational settings.
Proficiency in gender and youth initiatives or collaboration with private sector stakeholders is required.
Proficiency in tools such as Power BI, Airtable, Claude, or comparable platforms is required.
Qualifications
BA/BSc/HND
Experience Required
8 years
