Mission Objective
The REACH program is committed to eliminating disparities in healthcare access by delivering high-quality, affordable services directly within local communities.
The REACH Practice and Quality Assurance Coordinator oversees the day-to-day administrative operations of the clinic, ensuring the compassionate, effective, and efficient provision of high-quality patient care. This role also involves supervising all employed support staff.
He or she will oversee the seamless functioning of daily operations while fostering a culture of employee engagement and satisfaction.
Additionally, they will support the REACH Program Manager in driving the attainment of departmental and organizational objectives.
Oversee and execute a range of duties and responsibilities with precision, ensuring alignment with organizational objectives and operational standards. Facilitate workflow processes through effective planning, coordination, and collaboration across teams. Monitor performance metrics to identify areas for enhancement and implement corrective measures as needed. Maintain accurate documentation, adhere to regulatory guidelines, and uphold compliance with industry best practices. Provide guidance and support to team members to foster professional development and achieve collective goals. Contribute to strategic initiatives by analyzing data, proposing solutions, and driving continuous improvement initiatives.
Purpose:
Deliver strategic expertise and guidance to the REACH management team and key stakeholders, ensuring the creation, enhancement, and execution of superior, forward-thinking partnership and relationship management strategies, systems, and processes.
Collaborate on specialized initiatives and conduct thorough research to discover innovative and potential collaborators spanning government and non-government organizations, thereby enhancing opportunities for mutual benefit.
We are seeking an experienced professional to oversee and enhance employee engagement initiatives. The ideal candidate will spearhead programs designed to boost morale, improve workplace satisfaction, and foster a collaborative culture. Responsibilities include analyzing engagement survey data, developing targeted strategies to address feedback, and collaborating with leadership to implement effective solutions. A strong background in human resources, organizational psychology, or related fields is required, along with proven experience in designing and executing engagement programs. Excellent communication skills and a data-driven approach are essential.
Develop, strengthen, and sustain robust partnerships with critical internal and external stakeholders by employing clear communication, strategic negotiation, and proactive issue resolution to enhance collaboration, capitalize on specialized knowledge, and expand collaborative opportunities.
Offer expert guidance and strategic insights in team leadership, business operations, activity planning, and performance reporting ensuring optimal alignment of partnership resources with critical organizational goals and priorities.
Oversee the negotiation, drafting, and execution of all essential partnership agreements and related documentation—such as Memoranda of Understanding (Mouse) and Service Level Agreements (SLAs)—ensuring adherence to legislative, departmental, and project-specific requirements while fostering sustainable, mutually advantageous collaborations.
Plan and execute community health events designed to raise awareness of our services and drive membership growth.
We ensure prompt and reliable delivery services to meet your logistical needs with efficiency and precision. Our team is equipped to handle various shipment sizes and types, from small parcels to large freight, with on-time performance as a top priority. Candidates must possess a valid driver’s license, a clean driving record, and the ability to operate delivery vehicles safely. Responsibilities include loading and unloading packages, maintaining accurate delivery records, and providing excellent customer service. The role requires physical stamina, attention to detail, and the capacity to work independently or as part of a team in fast-paced environments.
Identify, assess, and address existing and emerging challenges and priorities, formulating and proposing strategic solutions to intricate problems to minimize risks and foster ongoing enhancements throughout all partnership initiatives.
Oversee the recruitment, management, and professional development of both permanent and temporary personnel.
We seek candidates with deep expertise in a specific field or discipline, demonstrating advanced technical proficiency and specialized insights. Applicants must possess a comprehensive understanding of key principles, methodologies, and emerging trends within the targeted domain. Strong analytical skills, attention to detail, and the ability to apply specialized knowledge to complex challenges are essential. Additionally, familiarity with industry-specific tools, regulations, and best practices is required to ensure effective problem-solving and decision-making in this specialized area.
A degree in the Social Sciences, Statistics, Business Administration, Economics, Public Health, or a related discipline from a recognized university is required; possession of a Master’s degree is considered beneficial.
With a minimum of five years of hands-on experience, the ideal candidate will have a proven track record of delivering measurable results in project, program, and/or portfolio management.
We seek a candidate with at least two years of professional experience showcasing measurable achievements in data collection, analysis, visualization, survey design, statistical methods, or hands-on monitoring and evaluation (M&E) and quality assurance at the field level.
Advanced proficiency in computer applications is required, with a strong emphasis on spreadsheet tools such as Excel and Google Sheets. Additionally, experience with database management systems and statistical software is essential.
Proficient technical writing expertise is required, encompassing the preparation of management and programmatic reports, project proposals, scientific manuscripts, standard operating procedures (SOPs), and user manuals.
Proven expertise in conducting comprehensive research and delivering compelling presentations; must have delivered at least one presentation at an external forum, such as a conference or panel discussion.
Proven expertise in developing and executing training programs and workshops is required.
You will demonstrate exceptional interpersonal and communication skills, coupled with strong critical thinking and problem-solving abilities. Additionally, you will excel in teamwork and team building, while maintaining outstanding organizational and time management capabilities.
Competitive compensation packages, including health, dental, and vision insurance, are provided along with retirement savings plans featuring company matching contributions. Paid time off, including vacation, sick leave, and holidays, is offered in accordance with company policy. Additional perks may include flexible work arrangements, professional development opportunities, subsidized commuting options, and employee wellness programs designed to support work-life balance and long-term career growth.
Comprehensive health coverage is provided, encompassing medical, dental, and vision benefits to support overall employee well-being. Eligibility for this benefit begins on the first day of employment, ensuring immediate access to essential healthcare services. Employees are responsible for any applicable premiums, copayments, or deductibles as outlined in the company’s benefit plan documentation. Additional details regarding coverage options, enrollment procedures, and dependent eligibility are available through the HR department.
Achievement-based compensation is available to eligible employees, providing additional financial rewards for exceeding performance targets and contributing to organizational success. To qualify, candidates must meet specific performance metrics and demonstrate consistent excellence in their roles. This incentive structure encourages productivity, fosters a results-driven culture, and aligns individual contributions with company-wide objectives. Eligibility criteria and bonus structures are detailed in the company’s compensation policy.
The position includes the provision of a 13th-month salary as part of the total compensation package.
Conducted annually, this evaluation measures and documents your proficiency in essential competencies to identify strengths, development areas, and alignment with organizational goals.
Qualifications
BA/BSc/HND
Experience Required
5 years
