We are seeking a highly motivated professional to fill an integral position within our team. This role is responsible for executing key responsibilities that drive our organizational objectives forward. The ideal candidate must possess a robust set of skills, including [specific skills listed in original], along with [additional requirements from original]. Additionally, the candidate should demonstrate a proven ability to [specific responsibility from original]. Proficiency in [specific tool/technology from original] is essential, as is the capacity to [another responsibility from original]. Strong interpersonal and communication skills are also required to collaborate effectively with cross-functional teams and stakeholders. This position offers an opportunity to contribute to meaningful projects while advancing your career in a dynamic and supportive environment.
The Manager, Field Operations leads all monitoring and evaluation field operations for Evidence Action’s programs across the West and Central Africa Sub-region, which includes Nigeria, Liberia, and Cameroon.
This role offers an engaging opportunity to manage program research and learning initiatives, facilitate MLE support for regional programs, and spearhead the creation and evaluation of monitoring frameworks. Additionally, the position involves assisting with research and learning projects while fostering collaboration between MLE teams, government stakeholders, and other partners as required.
Ensuring a consistently high level of data quality across all Evidence Action sub-regional programs is essential to meeting our organizational objectives. This responsibility involves systematically managing systems to uphold stringent data standards.
Please be advised that this role is structured as a one-year contract position.
Oversee a range of critical duties to ensure seamless operations and deliver exceptional results. Develop and implement strategic initiatives aligned with organizational goals, fostering innovation and efficiency. Collaborate with cross-functional teams to execute projects, streamline processes, and enhance productivity. Monitor performance metrics, identify areas for improvement, and implement corrective actions to maintain high standards. Provide leadership and mentorship to team members, cultivating a culture of accountability and continuous growth. Ensure compliance with industry regulations and internal policies while mitigating risks. Serve as a key liaison between departments, promoting effective communication and alignment.
The planning and coordination of Machine Learning Engineering (MLE) support services for programs across the sub-region involve ensuring seamless integration and delivery of technical assistance to meet programmatic objectives. This role requires meticulous organization and proactive communication to align MLE resources with program needs, fostering collaboration among cross-functional teams to drive impactful outcomes. Responsibilities include strategizing support frameworks, monitoring progress, and optimizing resource allocation to enhance program efficiency and effectiveness.
Enhance and optimize machine learning engineering (MLE) processes to ensure they are thorough, cost-effective, and strategically aligned with program objectives. Implement the most efficient and high-quality methods and approaches to execute the budget, maximizing both value and performance.
Conduct ongoing evaluations and monitoring of program MLE results, providing assistance in interpreting and utilizing these findings to enable data-driven decision-making within program teams across the sub-region.
Ensure the MLE team is appropriately represented in meetings involving program teams, partners, and government stakeholders, as needed and suitable.
Partner with the MLE Strategy and Delivery teams to align on the data requirements of sub-regional programs, ensuring the MLE team meets program deadlines efficiently.
Collaborate effectively with state and national partners, as well as government stakeholders, to provide comprehensive Machine Learning Engineering (MLE) support.
Perform on-site assessments to verify that MLE initiatives are being executed appropriately, align with the local context, and provide necessary assistance with MLE activity implementation as needed.
Develop and oversee strategic collaborations with Monitoring and Evaluation (M&E) vendors, as required, to fulfill program Monitoring, Learning, and Evaluation (MLE) objectives.
Responsible for supervising vendor procurement to ensure seamless support for Machine Learning Engineering (MLE) initiatives across programs within the designated sub-region while meticulously managing associated budgets, timelines, and vendor deliverables.
The MLE Strategy team relies on your expertise to advance research and learning initiatives, pinpointing critical knowledge gaps pertaining to programs in the sub-region. Your responsibilities will involve crafting methodologies and sampling frameworks, developing and testing surveys alongside survey protocols, devising analysis plans, overseeing data collection, ensuring thorough data cleaning and analysis, and preparing comprehensive reports.
Contribute to the creation and development of content for the Machine Learning Engineering newsletter, as well as sub-regional, regional, global, internal, and external publications.
Activities related to data collection are conducted for all Evidence Action programs within the specified sub-region.
Oversee the coordination and allocation of country teams and resources to fulfill all quantitative and qualitative data collection objectives, thereby guaranteeing the acquisition of pertinent and credible data for MLE (Monitoring, Learning, and Evaluation) plans.
Collaborate closely with the program team to facilitate seamless communication and exchange of information for planning data collection efforts, while also maintaining dynamic ‘instant feedback’ information systems. Disseminate relevant updates and insights to the program team as needed to support efficient decision-making and operational alignment.
Efficient logistical tools will be developed to support field teams, along with establishing foundational standards and best practices for data collection, which encompasses performing back-checks/spot-checks and meticulously documenting all field activities.
Spearhead the creation, enhancement, and upkeep of key databases to efficiently capture and oversee program-related data.
Monitor the Data Learning team’s shared monitoring reports, analyze findings, and deliver context-specific feedback to highlight key insights and actionable recommendations. Compile and disseminate lessons learned from monitoring initiatives while systematically tracking progress in critical areas to ensure ongoing enhancements are effectively integrated into program improvements.
Responsible for overseeing and directing the Field Operations Team, ensuring efficient execution of field activities while maintaining high performance standards and adherence to company policies. This role involves coordinating team efforts, managing resources, and resolving operational challenges to achieve organizational objectives. Additionally, the position requires fostering a collaborative work environment, monitoring team productivity, and implementing strategies to enhance overall operational effectiveness.
Oversee the annual planning and execution of MLE team initiatives, aligning them with the established scope of work and program priorities across the sub-region. Monitor progress against the approved work plan, ensuring adherence to monitoring and reporting deadlines.
Prepare annual program MLE budgets aligned with the scope of work established by the MLE Strategy Leads to ensure accurate funding allocation for all planned MLE activities across the sub-region. Monitor MLE expenditures against the approved budget, conducting regular reviews to verify that actual spending remains within sustainable limits compared to the allocated funds.
Leverage collaboration with MLE leadership, HR Manager, and relevant program team representatives to oversee the needs assessment, recruitment, and onboarding initiatives for MLE staff across the sub-region.
Oversee the country MLE team’s initiatives to ensure strict adherence to and the meticulous execution of all M&E activities, guaranteeing alignment with established deliverables and maintaining the highest standards of quality.
Collaborating closely with Program and MLE teams, we assess opportunities for enhancing capacity, fostering professional growth, and strengthening skill development, then design targeted strategies to address these areas for improvement specifically within MLE teams across the sub-region.
Develop and uphold well-defined reporting templates and schedules to ensure alignment with both internal and external reporting requirements.
Support the advancement of best practices in Machine Learning Engineering throughout the organization and promote the exchange of insights across Evidence Action’s various geographical locations.
Develop and implement cutting-edge systems and resources to facilitate staff training, in accordance with the MLE staff training protocol.
Other:
Conduct additional monitoring, evaluation, and learning tasks as instructed by the supervisor to further the team’s collective goals.
Track and measure progress toward strategic objectives by establishing and monitoring Key Performance Indicators (KPIs) that align with organizational goals. Utilize data-driven insights to assess performance across critical areas, ensuring transparency and accountability in evaluating outcomes. Develop clear, actionable metrics to identify trends, highlight areas for improvement, and support data-informed decision-making processes. Collaborate with stakeholders to refine and prioritize KPIs, fostering alignment with overarching business strategies and continuous performance optimization.
Surveys and other data collection initiatives are developed in partnership with the MLE-S team to ensure alignment with project objectives and methodological rigor.
Continuously enhancing developed systems, protocols, and procedures through iterative refinement and improvement, while actively providing pertinent feedback to elevate the quality of training.
Contracted parties responsible for data collation fulfill the agreed-upon data collection obligations.
Timely collection of monitoring data for all programs within the designated sub-region is essential to ensure comprehensive oversight and accurate reporting.
Country programs are required to electronically gather and submit data through designated systems, including CTO and DHIS2.
Maintain or enhance the integrity and accuracy of data gathered to facilitate effective program monitoring and evaluation.
To uphold established standards and optimal practices throughout the survey lifecycle—from initial design and development through implementation, training, data collection, and final reporting—ensuring consistency, accuracy, and compliance with established protocols.
We are seeking a meticulous professional capable of overseeing budgetary resources with precision and efficiency while fully complying with established financial policies. The role demands rigorous financial stewardship to ensure optimal allocation and utilization of funds in alignment with organizational standards.
Resources for the program team will be made accessible for evaluation and decision-making purposes following the completion of monitoring activities.
Each Monday, you will be responsible for submitting activity progress reports in a timely manner.
Achieving sustained advancement in team development, collaborative efforts, and leadership capabilities is demonstrated through consistent positive input from direct reports, supervisors, external stakeholders, and other supporting teams.
Annually, the Field Operation team members’ professional development goals are met within reasonable parameters.
Field Operations teams are equipped with the necessary tools and materials to execute their duties effectively, while ensuring meticulous tracking and management of resources.
Candidates must fulfill specific qualifications and professional competencies to be considered for this role. Possession of a minimum of three years of direct experience in a similar position is essential, along with a proven track record of delivering results in a fast-paced environment. A Bachelor’s degree in a relevant field or equivalent work experience is required, and advanced proficiency in industry-specific software and tools is highly advantageous. Strong problem-solving abilities, exceptional organizational skills, and the capacity to collaborate effectively within cross-functional teams are also critical. Additionally, candidates should demonstrate excellent written and verbal communication skills to convey complex ideas clearly and concisely.
A relevant master’s degree is required, with a strong foundation in public health, development economics, and statistics.
With over seven years of hands-on expertise in Monitoring and Evaluation (M&E) programs, primarily within West and Central Africa—including Nigeria, Liberia, and Cameroon—you bring a wealth of specialized knowledge to the role.
Possessing robust technical expertise and capabilities, you must have a minimum of four years of hands-on experience directing and collaborating with substantial teams to establish and execute data collection protocols.
Proficient in both written and verbal communication, with the ability to convey ideas clearly and accurately in written form.
Fluency in both French and English is essential for this position. Candidates who are native or fluent French speakers are particularly encouraged to apply, given the integral role that these language skills play in fulfilling the duties of the role.
Professionally experienced in collaborating with multinational teams to execute surveys, facilitate program implementation, and conduct data collection initiatives.
Proficiency in utilizing electronic data collection platforms, with a focus on Survey CTO, is required for this role.
Proven ability to communicate effectively and collaborate seamlessly with diverse teams and stakeholders.
Capable of accommodating immediate travel requests, managing multiple tasks simultaneously, operating effectively amidst uncertainty, and adhering to directives from various stakeholders.
A naturally inquisitive and curious individual with a keen eye for detail and strong organizational skills.
Driven by Evidence Action’s commitment to scaling proven interventions, thereby enhancing the lives of millions,
Working conditions:
This role will entail close collaboration with Monitoring and Evaluation (M&E) team members across the West and Central Africa region as well as global offices, accommodating diverse time zones, languages, and professional cultures.
Additionally, this role involves extensive travel between various national programs.
No physical requirements are necessary for this role.
The position involves overseeing and managing a team of direct reports, ensuring their professional development and aligning their goals with organizational objectives. Responsibilities include providing guidance, conducting performance evaluations, and facilitating clear communication to foster a productive and collaborative work environment. Candidates must demonstrate strong leadership capabilities, interpersonal skills, and a track record of successfully leading and motivating teams to achieve desired outcomes.
Country Field Operations leaders, encompassing roles from Senior Associates to Associate Managers and encompassing MLE and Field Operations positions, spearhead critical field-based initiatives and drive operational excellence across diverse geographic regions. These professionals oversee cross-functional teams, ensuring alignment with strategic objectives while managing complex logistical and administrative challenges inherent to field operations. Their responsibilities include optimizing workflows, implementing performance metrics, and fostering collaboration between headquarters and local teams to enhance efficiency and achieve key business targets. With a focus on scalable solutions and continuous improvement, they play a pivotal role in translating corporate strategies into actionable, on-the-ground execution.
Position Location: The successful candidate will have the flexibility to work remotely or from our central office in [City, State], with periodic travel required for team meetings and client engagements. Strong preference will be given to applicants within commuting distance of [City, State], though exceptional candidates residing elsewhere may be considered. Occasional on-site presence at [specific office locations, if applicable] may be necessary to support project delivery and collaboration.
The position is available in one of the Well-recognized countries—Nigeria or Cameroon—with the specific location determined by the candidate’s nationality and current work authorization.
We currently do not have the capacity to sponsor or assume responsibility for any employment visa applications. Candidates must possess legal authorization to work in Nigeria or Cameroon, depending on the specific location of the position.
go to method of application
Employ through the provided link(s) on the company’s official site to submit your application.
Qualifications
BA/BSc/HND
