Maintain the optimal performance of computer systems to ensure users derive the greatest possible value from their functionality.
Install and deploy computer hardware alongside configuring essential software, including operating systems like Windows and various applications to ensure optimal system functionality.
Monitor and ensure the uninterrupted operation of computer systems and network infrastructures. Oversee system performance, address technical issues promptly, and implement necessary updates to optimize functionality and security. Conduct routine maintenance, troubleshoot problems, and coordinate with IT teams to resolve complex network-related challenges.
Deliver in-person, telephonically, or through remote desktop solutions, aiding personnel or customers with system setup or troubleshooting needs.
Investigate and resolve system and network issues by identifying and correcting faults.
Replace or refurbish components as necessary, including cables, motherboards, and other essential hardware elements to maintain optimal system functionality.
Follow diagrams and written instructions to repair a fault or set up a system
Facilitate the implementation of newly developed applications by providing guidance and instruction to users on their effective utilization.
Create new user accounts and configure profiles while addressing password-related inquiries and resolving any associated issues.
Promptly address any call-outs within the mutually agreed-upon response timeframes to ensure timely resolution.
Demonstrate persistence in seeing tasks through to their conclusion, escalating to third parties when deemed necessary.
Demonstrate the ability to efficiently oversee and organize multiple active cases simultaneously, ensuring timely resolution and meticulous attention to detail.
Cultivate strong, collaborative partnerships with clients and technical stakeholders, including software developers, from the outset to ensure productive and enduring professional connections.
Evaluate and validate the performance of emerging technological solutions through rigorous testing methodologies to ensure optimal functionality and reliability.
Perform comprehensive electrical safety inspections on computer equipment to verify compliance with established safety standards and protocols.
Qualified and motivated candidates are invited to submit their CVs via email to jobs@smsabuja.sch.ng, with the position title included in the subject line of the message.
Qualifications
BA/BSc/HND
Experience Required
4 - 7 years
