Key Result Areas
Achieving widespread adoption and market presence of the product is a key objective, ensuring it gains significant traction among diverse consumer segments. This involves strategic positioning, targeted marketing initiatives, and leveraging data-driven insights to optimize distribution channels and enhance visibility. Additionally, the role requires continuous monitoring of market trends, competitor activities, and customer feedback to refine penetration strategies and drive sustainable growth. Strong analytical skills, cross-functional collaboration, and a deep understanding of the target audience are essential to execute these efforts effectively.
Perform routine market assessments to verify the extent of root coverage and the accessibility of company products within the designated area.
To generate innovative suggestions for product improvements aimed at boosting sales performance and enhancing overall customer satisfaction.
Position new products strategically to penetrate emerging markets and enhance regional brand recognition and equity.
Construct and sustain an optimized distribution network to guarantee punctual deliveries and exceptional customer service standards.
Effectively manage the SKUs portfolio to ensure the achievement of established targets.
Leverages robust customer relationship management systems to enhance client interactions, streamline communication workflows, and foster long-term partnerships through data-driven insights and personalized engagement strategies.
Maintain a comprehensive and up-to-date registry of all regional trade partners to facilitate efficient access and seamless communication.
Record customer engagements and oversee the management of information pertaining to transactions, client accounts, and business associates.
Drive the Company’s product adoption by collaborating closely with trade partners to enhance their day-to-day operational effectiveness.
Compile and organize trade databases encompassing distributors, retailers, and supermarkets to support strategic initiatives.
Engage with clients to thoroughly understand their changing requirements and evaluate the strength of the company’s rapport with them.
Promptly address and resolve customer inquiries, complaints, and service-related issues upon receipt, ensuring timely and effective resolution.
Track market dynamics, competitor actions, and client insights to identify emerging opportunities and potential risks.
The position involves regular reporting to designated supervisors, ensuring adherence to established protocols and maintaining clear communication channels. Responsibilities include compiling, analyzing, and presenting data in a timely and accurate manner to support informed decision-making. Familiarity with reporting tools and software is essential, along with the ability to interpret complex information and deliver concise summaries to stakeholders. Strong attention to detail and organizational skills are required to meet deadlines and uphold data integrity.
Craft and present sales presentations and proposals to the head of sales and senior management, ensuring clarity and strategic alignment with organizational objectives.
Ensure prompt responses to prospective clients and customer queries to maintain engagement and satisfaction.
Accurately document all sales activities and customer interactions to ensure precise record-keeping.
Compile custom reports as needed to address specific inquiries or support decision-making processes, ensuring accuracy, relevance, and timely delivery.
Track, measure, and analyze key performance indicators to evaluate progress against strategic objectives, ensuring data-driven decision-making and continuous improvement across operational functions.
Oversee customer relations by promptly addressing and resolving all inquiries, complaints, or requests as necessary.
Maintaining absolute precision in all customer records and databases is essential, alongside the ability to swiftly retrieve information when required.
Cultivate and maintain a favorable brand image and customer perception index through consistent, high-quality engagements.
Proficient in leveraging technology and Microsoft Suite applications, including computers, MS Word, Excel, and PowerPoint, as well as operating essential office equipment such as printers, fax machines, and scanners.
Deliver outstanding customer service while resolving inquiries promptly and efficiently.
Seeking a candidate with a minimum of five years of relevant experience and a degree in a related field, such as engineering or computer science. Familiarity with industry-standard software and tools is essential, along with strong problem-solving abilities. Responsibilities include designing, developing, and implementing solutions while collaborating with cross-functional teams. Excellent communication skills are required to convey complex ideas effectively, and the ability to work under tight deadlines is necessary.
A minimum of an HND or a Bachelor’s Degree in Marketing, Business, or a closely related discipline is required.
Seeking candidates with three to five years of proven expertise in sales, with a mandatory specialization in the cosmetics industry.
Skilled in utilizing Customer Relationship Management (CRM) systems effectively.
Demonstrates a strong track record of successfully finalizing deals and consistently meeting or exceeding sales quotas.
Interested and qualified applicants are encouraged to submit their updated curriculum vitae to hrm@givanascosmetics.com, ensuring the email subject line includes “SALES EXECUTIVE – (LOCATION).”
Qualifications
BA/BSc/HND
Experience Required
3 - 5 years
