Key Result Areas
Achieving substantial product penetration involves driving widespread adoption and market reach for our solutions. The role requires identifying and targeting key market segments, developing strategic partnerships, and executing effective go-to-market initiatives to increase visibility and customer acquisition. Key responsibilities include analyzing market trends, assessing competitive landscapes, collaborating with sales and marketing teams, and optimizing distribution channels to ensure the product’s presence across diverse customer segments. Strong analytical skills, a deep understanding of market dynamics, and the ability to execute strategic plans are essential for success in this position.
Perform routine assessments of sales territories to evaluate route coverage and confirm the presence of company products in the designated area.
Propose innovative strategies to elevate product performance, thereby enhancing sales prospects and delivering greater customer satisfaction.
Position new products strategically to penetrate untapped markets and amplify brand influence across the designated territory.
Design and oversee a high-performing distribution network with the primary goal of guaranteeing punctual deliveries and exceptional customer service standards.
Effectively manage the SKU portfolio to ensure the achievement of established targets.
Leverage customer relationship management strategies to enhance client interactions and satisfaction. Utilize CRM software to track customer data, analyze trends, and personalize engagement efforts. Maintain accurate records of customer interactions, preferences, and feedback. Collaborate with cross-functional teams to ensure consistent and high-quality service delivery. Identify opportunities for upselling and cross-selling based on customer needs and behaviors. Measure and report on key performance indicators (KPIs) to evaluate the effectiveness of CRM initiatives.
Maintain comprehensive records of all regional trade partners to facilitate seamless access and communication.
Document all customer interactions while organizing and updating data concerning activities, accounts, and trade partners.
Facilitate the promotion of the Company’s products by providing assistance to trade partners in their routine operational activities.
Compile trade data from distributors, retailers, and supermarkets to support strategic planning initiatives.
Engage with clients to evaluate their changing requirements and gauge the strength of the company’s rapport with them.
Address and promptly resolve customer inquiries, complaints, and service-related concerns as they arise.
Analyze market trends, track competitor activities, and evaluate customer feedback to inform strategic decision-making.
Reporting to the [Position Title], this role will involve providing updates and insights to senior leadership regarding departmental performance, project statuses, and strategic initiatives. The position requires the incumbent to compile and present comprehensive reports on key metrics, ensuring accuracy and timeliness in all communications. Additionally, the role necessitates collaboration with cross-functional teams to gather relevant data and align reporting with organizational objectives.
Develop and present comprehensive sales presentations and proposals to the head of sales and senior management, ensuring clarity, persuasiveness, and alignment with strategic objectives.
Proactively follow up with leads and customer inquiries to ensure prompt resolution and maintain effective communication.
Ensure meticulous documentation of sales activities and customer engagements to uphold precise records.
Compile ad hoc reports as required to support data-driven decision-making processes within the organization.
Key metrics will be monitored to evaluate success and progress, providing clear insights into performance against established targets. These indicators will encompass critical aspects of the role, ensuring measurable outcomes are tracked consistently. Regular assessments will be conducted to analyze data, identify trends, and implement improvements where necessary. Objectives will be aligned with organizational goals to ensure contributions drive meaningful impact and sustained growth.
Address customer concerns and inquiries promptly, ensuring all complaints and requests are addressed and resolved efficiently and effectively.
Maintaining absolute precision in all customer records and databases, as well as ensuring swift retrieval of information, is essential.
Cultivate and uphold a favorable brand image and perception among customers to strengthen overall brand equity.
Proficiency in utilizing technology and Microsoft Office Suite, including computers, Word, Excel, and PowerPoint, is essential, along with competence in operating standard office equipment such as printers, fax machines, and scanners.
Deliver an outstanding customer experience while efficiently resolving issues in a timely manner.
Seeking a highly qualified candidate with substantial experience in the relevant field to fulfill this role effectively. The ideal applicant must possess the necessary educational credentials and professional background to meet the job requirements. Responsibilities include performing essential tasks, managing key projects, and ensuring operational excellence. Strong analytical skills, attention to detail, and the ability to work independently are essential for success in this position. Prior experience in a similar role is preferred, along with proven expertise in the specified area of responsibility.
A relevant qualification, such as an HND or Bachelor’s Degree in Marketing, Business, or a closely related discipline, is required.
Requires three to five years of proven sales experience, with a mandatory background in cosmetics.
Skilled in utilizing customer relationship management (CRM) software tools effectively.
Demonstrated track record of exceeding sales quotas and consistently meeting or surpassing revenue goals is required.
Interested and qualified applicants are encouraged to submit their most current curriculum vitae to hrm@givanascosmetics.com, ensuring the email subject line includes “SALES EXECUTIVE – (LOCATION).”
Qualifications
BA/BSc/HND
Experience Required
3 - 5 years
