Job Summary
The Senior Auditor – Field Compliance & Investigations is responsible for overseeing field compliance activities, conducting investigations, and ensuring audit quality across designated NOTABLE states.
This position encompasses a comprehensive range of responsibilities, including conducting field audits, evaluating investigation findings, validating evidence, reviewing reports, and overseeing audit teams.
This position is an externally focused role that involves spending up to three days per week in the field, addressing critical operational challenges, conducting thorough investigations, and resolving identified gaps within high-risk clinics. Responsibilities include addressing priority operational issues and implementing corrective actions based on audit trends and report reviews.
The ideal candidate will evaluate whether field findings align with supporting evidence, pinpoint overlooked risks, and deliver precise, practical feedback to enhance audit quality and strengthen program accountability.
The primary duties encompass developing and implementing strategic initiatives, overseeing cross-functional teams to achieve organizational objectives, and ensuring compliance with industry regulations. Additionally, the role involves analyzing performance metrics to identify areas for improvement, fostering a collaborative work environment, and leading project planning and execution. The position also requires maintaining open communication channels with stakeholders, evaluating emerging technologies to enhance operational efficiency, and mentoring junior staff to support career growth. Finally, the responsibilities include managing budgets, preparing comprehensive reports for senior leadership, and aligning departmental goals with the company’s overall mission.
Conduct risk-based field audits to assess compliance with established standards and regulations, identifying potential areas of concern and ensuring adherence to organizational policies.
Perform comprehensive field audits and in-depth investigations across designated states.
Prioritize clinics with significant risk levels by evaluating audit patterns, unresolved concerns, dashboard metrics, staff performance deficiencies, and potential operational vulnerabilities.
Review clinic operations to ensure compliance with conditional cash transfer programs and adherence to NOTABLE protocols.
Validate findings through on-site observations, caregiver discussions, staff interviews, data dashboards, official records, and supplementary documentation to ensure accuracy and reliability.
Assess potential operational risks that may impact compliance, retention, coverage, fraud prevention, and overall program quality.
Investigation Review and Fraud Risk Management: Responsible for evaluating and mitigating potential fraudulent activities, analyzing data to identify irregularities, and ensuring compliance with regulatory standards. This role involves conducting thorough investigations, assessing risk factors, and implementing controls to prevent financial misconduct. Additionally, the position requires collaborating with cross-functional teams to enhance fraud detection mechanisms and maintaining detailed documentation of findings and actions taken.
Conduct confidential inquiries into matters concerning staff behavior, clinic functionality, caregiver compensation, and potential instances of fraud.
Perform on-site inspections as needed to verify allegations and collect corroborating documentation.
Conduct a thorough evaluation of investigation reports to identify any missing evidence, unsupported conclusions, inconsistencies, and inadequate validation.
Identify and differentiate instances of fraud, breaches of protocol, performance deficiencies, training insufficiencies, and weaknesses in operational controls.
Present serious concerns with supporting evidence and propose actionable solutions.
Conduct a thorough review of reports and assess the caliber and reliability of supporting evidence to ensure accuracy and compliance with established standards.
Conduct evaluations of Staff Work Day documentation, audit and investigation reports, and all associated field outputs.
Uncover deficiencies in the validation process, such as overlooked risks, ambiguous recommendations, and unsubstantiated conclusions.
Deliver constructive and practical feedback to auditors, aimed at enhancing field validation processes, strengthening evidence quality, and upholding reporting standards.
Prepare reports that clearly articulate the findings, the evidence evaluated, the actions implemented, and the necessary follow-up steps.
Oversee and mentor team members to foster professional growth and enhance performance through targeted coaching and leadership strategies.
Offer expert technical direction and mentorship to auditors responsible for assigned states.
Evaluate auditor work plans to confirm that field activities are systematically prioritized according to risk levels.
Provide guidance to auditors to ensure high standards in investigation quality, field validation, escalation protocols, and report composition.
Identify recurring performance deficiencies and facilitate auditor growth by conducting follow-up evaluations and providing targeted coaching.
Risk Monitoring & Continuous Improvement: We proactively oversee and assess potential risks to ensure operational resilience and compliance, while driving systematic enhancements to mitigate future vulnerabilities. Through ongoing evaluation and adaptive strategies, we identify emerging threats, analyze trends, and implement corrective measures to strengthen processes, safeguard assets, and uphold stakeholder confidence. This role demands vigilance in detecting anomalies, fostering a culture of accountability, and aligning improvements with organizational objectives to sustain long-term performance and risk readiness.
Leverage dashboards, analyze trends, review field reports, and evaluate investigation findings to pinpoint clinics, staff members, or operational processes that pose elevated risks.
Enhance the effectiveness of audit tools, methodologies, and educational resources through targeted improvements.
Enhance fraud detection efforts, ensure adherence to regulatory standards, and strengthen audit processes to drive continuous quality improvement.
Provide continuous education to auditors, managers, and field teams regarding compliance and investigation protocols.
What Excellence Entails in This Position:
A track record of delivering measurable outcomes in previous roles, with a minimum of [X] years of relevant experience required. The ideal candidate will possess strong analytical and problem-solving capabilities, along with the ability to collaborate effectively across teams. Proficiency in [specific tools or software] is essential, and familiarity with [industry-specific standards or methodologies] is highly advantageous. Key responsibilities include [list major duties, e.g., driving project milestones, optimizing processes, or leading cross-functional initiatives]. The successful candidate must demonstrate exceptional communication skills, adaptability, and a commitment to continuous improvement in a fast-paced environment. A degree in [relevant field] or equivalent experience is mandatory, and additional certifications [if applicable] are preferred.
A highly proficient Senior Auditor must demonstrate the ability to:
Conduct field audits strategically, prioritizing assessments based on risk levels rather than adhering to a routine clinic rotation schedule.
Assess clinics with elevated risk levels, unresolved problems, and operational deficiencies to determine necessary follow-up actions.
Critically evaluate reports to identify any conclusions that lack support or evidence, ensuring thorough scrutiny of the presented data and reasoning.
Perform field validations and investigations with a high level of professionalism and objectivity.
Present documented, high-priority issues with supporting evidence and actionable recommendations for resolution.
Enhance the caliber of auditor submissions by providing targeted coaching and constructive feedback to drive continuous improvement.
Ensure consistent follow-up and resolution support until issues are fully addressed and closed.
Maintain a strong field presence while ensuring high-quality investigations and delivering reports promptly.
Seeking a qualified candidate who meets the following professional standards: possession of an accredited bachelor’s degree in a related field or equivalent work experience; a minimum of three years of relevant experience in the industry; proficiency with industry-standard software and tools; strong analytical and problem-solving skills; excellent communication abilities, both written and verbal; ability to work independently as well as collaboratively in a team environment; and adherence to professional ethics and company policies. Responsibilities include, but are not limited to, conducting thorough research, analyzing data to identify trends, preparing detailed reports, collaborating with cross-functional teams to implement solutions, ensuring compliance with regulatory requirements, managing project timelines and deliverables, and maintaining up-to-date knowledge of industry advancements.
Minimum of 5 years’ relevant experience in a similar role is necessary for consideration.
Seeking candidates with three to five years of experience in field audits, compliance oversight, internal control assessments, fraud investigations, program assurance evaluations, on-site verifications, monitoring initiatives, or comparable professional capacities.
Proven expertise in performing on-site audits, conducting thorough investigations, and carrying out operational assessments.
Reviewing field reports, validating evidence, and assessing operational compliance are among the key responsibilities of this role.
Proven ability to leverage data and audit trends for strategic planning of high-risk field visits is essential.
Preferred candidates will have direct experience in NGO, donor-funded, health, public sector, humanitarian, or field operations environments.
Proficiency in supervising or coaching audit professionals or field teams is considered advantageous.
Education and Certifications:
A Bachelor’s degree in Business Administration, Finance, Accounting, or a related field is required. Professional certifications such as CPA, CFA, or CMA are highly desirable. A minimum of 5 years of progressive accounting experience is necessary, with at least 2 years in a managerial role.
A bachelor’s degree in Accounting, Finance, Social Sciences, Public Health, Development Studies, Criminology, Statistics, or a comparable discipline is required.
Professional certification, including credentials such as ICAN, ARCA, ACA, CIA, CFE, or specialized training in compliance and investigations, would be advantageous.
Required Skills and Competencies: Applicants must possess strong analytical capabilities, proficiency in project management, and exceptional interpersonal communication skills. The ideal candidate will demonstrate expertise in data analysis and the ability to work collaboratively within cross-functional teams. Familiarity with industry-specific software and tools is essential, along with a commitment to continuous learning and professional development. Problem-solving skills and adaptability to evolving business challenges are also critical requirements for this role.
Technical Proficiency: A strong command of relevant tools, technologies, and methodologies essential for the role is required. This includes expertise in specific software, programming languages, systems administration, data analysis, or other specialized competencies pertinent to the position. Applicants must demonstrate proficiency through prior experience, certifications, or formal education in the specified technical domains.
Demonstrates exceptional discernment in conducting field audits and investigations with meticulous precision and analytical rigor.
Conducting audits with a focus on risk assessment and evaluating operational effectiveness constitutes the core responsibilities of this role.
We conduct thorough validation of evidence and meticulously review reports to ensure accuracy, completeness, and compliance with established standards.
Conducting evaluations of fraud risks and ensuring adherence to compliance standards are essential responsibilities. This role involves analyzing potential threats to the organization’s integrity, identifying areas of non-compliance, and recommending corrective actions to mitigate risks. Proficiency in regulatory frameworks and risk assessment methodologies is required, along with the ability to interpret complex compliance requirements and implement effective controls. Strong analytical skills and meticulous attention to detail are necessary to maintain the organization’s ethical standards and regulatory compliance.
Proven ability to produce clear, concise, and accurate written reports and maintain thorough documentation.
Proficiency in analyzing dashboards, records, and operational data is required.
Requires strong skills in Microsoft Office, Google Sheets, Google Docs, and smartphones.
Effective behavioral competencies encompass a range of essential qualities, including strong interpersonal skills, adaptability in dynamic environments, and the capacity for collaborative problem-solving. Candidates must demonstrate proven leadership abilities, a commitment to continuous learning, and a proactive approach to addressing challenges. Additionally, exceptional communication skills—both verbal and written—are required to ensure clarity and alignment across teams. The ideal candidate will exhibit resilience under pressure, a customer-centric mindset, and the ability to influence stakeholders at all levels.
Demonstrates a high degree of accountability and ensures consistent follow-through on commitments and tasks.
Clear communication and interpersonal skills are essential, along with the ability to provide constructive feedback.
Proficiency in managing confidential information with the utmost professionalism and discretion is essential.
Independent thought and reasoned decision-making are essential attributes.
Demonstrates resilience and flexibility in dynamic, high-pressure field settings.
Possesses exceptional organizational abilities and demonstrates superior time management capabilities.
Fluency in the specified language is essential for this role. Candidates must possess strong verbal and written communication skills in the required language to effectively engage with stakeholders and execute duties.
Fluency in English, encompassing both verbal and written communication, as well as reading comprehension, is a mandatory requirement.
Proficiency in the Hausa language, encompassing both conversational skills and reading comprehension, is considered a valuable asset.
Proficiency in local languages within the NOTABLE operational regions serves as a beneficial qualification.
This position might not be suitable if you do not meet the following criteria:
We seek candidates for a primarily office-based audit position, which requires significant desk work and minimal travel.
You should not expect to spend up to three days per week traveling for work.
You favor structured, checklist-based audits as opposed to risk-focused field assessments.
You prefer to avoid visiting high-risk clinics or addressing sensitive matters in your follow-up procedures.
You rely exclusively on statements provided by staff or stakeholders, without conducting independent verification of the information.
You struggle to critically evaluate the work of other auditors and provide constructive feedback with clarity.
You prioritize discretion when addressing significant issues due to their delicate or challenging nature.
Clear, well-supported reports consistently pose a challenge for you.
You lack the necessary confidence and experience to manage confidential investigations or sensitive personnel matters.
The application process involves submitting your materials through a specified method. Please ensure all required documents and information are included to facilitate a thorough review. This structured approach enables an efficient evaluation of your qualifications and experience.
To submit your application, kindly utilize the provided link(s) on the company’s official website.
Qualifications
BA/BSc/HND
