Job Summary
The Senior Auditor – Field Compliance & Investigations is responsible for overseeing field compliance initiatives, conducting investigation oversight, and ensuring audit quality across the designated NOTABLE states.
The position encompasses conducting field audits, evaluating investigations, validating evidence, reviewing reports, and supervising auditors.
This position entails frequent field engagement, necessitating travel to various locations for up to three days per week. The role centers on addressing critical operational challenges, conducting thorough investigations, and resolving identified gaps within high-risk clinics, with a focus on issues uncovered through audit trends or report evaluations.
The ideal candidate will evaluate whether field findings are substantiated by evidence, pinpoint overlooked risks, and deliver concise, practical feedback aimed at enhancing audit quality and ensuring program accountability.
Oversee core duties encompassing the planning, execution, and evaluation of projects to ensure alignment with organizational objectives. Lead cross-functional teams to streamline workflows, foster collaboration, and drive efficiency in deliverables. Develop and implement strategic initiatives that enhance operational performance and support long-term growth. Monitor progress through regular assessments, adjusting tactics as needed to mitigate risks and capitalize on opportunities. Maintain compliance with industry standards, policies, and regulatory requirements while upholding the highest standards of quality and accountability.
Conducting risk-focused field audits and ensuring compliance with regulatory standards are essential responsibilities. This role involves assessing operational risks, evaluating adherence to policies and procedures, and identifying areas for improvement in field operations. Strong analytical skills and attention to detail are required to accurately evaluate compliance and mitigate potential risks. Experience in auditing, regulatory frameworks, or related fields is necessary, along with the ability to communicate findings effectively to stakeholders.
Perform on-site audits and compliance assessments in designated states to ensure adherence to regulatory standards and company policies.
Analyze audit trends, unresolved issues, dashboard indicators, staff performance gaps, and operational risks to determine which high-risk clinics require the highest priority.
Conduct comprehensive evaluations of clinic operations, ensuring strict compliance with conditional cash transfer regulations and full adherence to NOTABLE protocols.
To confirm findings, utilize field observations, caregiver and staff interviews, dashboards, records, and supporting documentation.
Identify and assess operational risks related to compliance, retention, coverage, fraud prevention, and program quality to ensure adherence to standards and mitigate potential vulnerabilities.
Conducting thorough examination of investigations and assessing fraud risk constitutes a key responsibility of this role. Diligently reviewing case files, identifying potential fraud indicators, and evaluating the effectiveness of investigative measures are essential duties. Additionally, this position requires a keen ability to assess vulnerabilities, mitigate fraud risks, and ensure compliance with established protocols and regulatory standards. Strong analytical skills and attention to detail are indispensable for accurately detecting irregularities and recommending preventive measures to safeguard organizational integrity.
Conduct confidential investigations into matters concerning staff conduct, clinic operations, caregiver payments, and suspected fraud.
Perform on-site assessments as needed to evaluate allegations and collect corroborating evidence.
Examine investigation reports identifying gaps in evidence, flawed reasoning, discrepancies, and inadequate substantiation of findings.
Identify and differentiate instances of fraud, breaches of protocol, deficiencies in performance, training shortfalls, and weaknesses in operational controls.
Present serious concerns along with substantiating evidence and propose viable solutions for resolution.
Review and Evaluate Evidence Quality: Responsible for meticulously examining reports to ensure accuracy, completeness, and reliability. This role requires a keen eye for detail to identify inconsistencies, errors, or gaps in data, and to assess the overall quality of evidence presented. Additionally, duties include verifying the integrity and validity of supporting documentation to maintain compliance with established standards and regulatory requirements.
Evaluate staff work day reports, audits, investigations, and other relevant field outputs to ensure accuracy and completeness.
Recognize deficiencies in validation processes, uncover overlooked risks, address ambiguous recommendations, and substantiate conclusions with supporting evidence.
Deliver constructive, actionable feedback to auditors aimed at enhancing field validation processes, evidence quality, and reporting standards.
Prepare thorough reports that clearly detail the findings, the evidence examined, the measures implemented, and the necessary follow-up actions.
Supervising and guiding team members to ensure optimal performance and development is a key responsibility. This role involves providing constructive feedback, mentoring staff, and fostering a collaborative work environment. Additionally, it requires actively supporting team members in achieving their professional goals while aligning their efforts with organizational objectives. Strong leadership, interpersonal skills, and the ability to motivate others are essential for success in this position.
Offer expert technical direction and support to auditors working in designated states.
To assess auditor work plans, ensure that field activities are prioritized in accordance with risk levels.
Experts in the field are responsible for guiding auditors through key processes such as maintaining high investigation quality, adhering to field validation protocols, applying escalation standards appropriately, and producing well-crafted report documentation.
Pinpoint recurring performance deficiencies and facilitate auditor improvement by providing ongoing follow-up and targeted coaching.
Risk Monitoring & Continuous Improvement: Implement a systematic approach to identify, assess, and mitigate risks while fostering a culture of ongoing enhancement. Regularly evaluate operational processes, compliance standards, and emerging threats to ensure proactive risk management. Analyze key performance indicators (KPIs) and incident reports to detect trends and implement corrective actions. Collaborate with cross-functional teams to enhance risk awareness and integrate best practices across the organization. Drive continuous improvement initiatives by leveraging data-driven insights and feedback loops.
Leverage dashboards, analyze trends, review field reports, and evaluate investigation findings to pinpoint high-risk clinics, staff, or operational processes.
Enhance the effectiveness of audit tools, protocols, and training materials through continuous improvements.
Facilitate enhancements in fraud prevention, oversee compliance monitoring activities, and drive improvements in audit quality initiatives.
Provide continuous education to auditors, managers, and field teams on compliance and investigation protocols.
Success in this position is marked by consistently achieving or surpassing key performance metrics, demonstrating mastery of core responsibilities, and contributing to team and organizational objectives. The role requires proactive problem-solving, adaptability in dynamic environments, and a commitment to continuous improvement. Additionally, success hinges on effective collaboration with cross-functional teams, clear communication of progress and challenges, and the ability to drive measurable outcomes that align with strategic goals.
A proficient Senior Auditor will demonstrate the capability to:
Conduct field audits selectively, prioritizing them according to risk levels rather than adhering to a fixed schedule of routine clinic rotations.
Proactively identify clinics with high-risk profiles, unresolved concerns, and operational deficiencies that necessitate corrective action.
Thoroughly examine reports to detect any unsupported conclusions or deficiencies in the evidence presented.
Perform field validation and investigations with professionalism and objectivity.
Present serious concerns with supporting evidence and propose actionable next steps.
Enhance the quality of auditor submissions by providing targeted coaching and constructive feedback to elevate performance standards.
Ensure consistent follow-up and resolution support until issues are fully closed.
Maintain a harmonious equilibrium between on-site engagement, investigative rigor, and prompt report submission.
Seeking candidates with a minimum of three years of relevant experience in the field, complemented by proficient computer skills and strong communication abilities. Applicants must possess a bachelor’s degree in a related discipline and demonstrate a commitment to continuous professional development. The ideal candidate will have experience managing multiple projects while adhering to strict deadlines. Knowledge of industry-specific software and tools is essential, along with the ability to collaborate effectively in a team environment. Problem-solving skills and adaptability to evolving project needs are also required.
Required Experience: A minimum of three years in a directly relevant field, along with a proven track record of successfully managing complex projects from initiation to completion. Candidates must demonstrate expertise in [specific skill or tool, if applicable], strong analytical abilities, and exceptional problem-solving skills. Familiarity with industry-standard methodologies, such as [list any, e.g., Agile, Six Sigma], is highly desirable. Additionally, experience in [specific industry or function, if applicable] is preferred.
Experienced professionals with a minimum of three to five years in field audit, compliance, internal control, fraud investigation, program assurance, field verification, monitoring and evaluation, or comparable fields are encouraged to apply.
Proficiency in performing field audits, conducting thorough investigations, and executing operational reviews is essential.
Accomplished in analyzing field reports, verifying supporting documentation, and evaluating adherence to operational standards.
Utilizing data or auditing trends to identify and prioritize high-risk areas for field visits is essential.
Candidates with prior involvement in non-governmental organizations, donor-funded initiatives, healthcare programs, public sector projects, humanitarian missions, or field operations will be given particular consideration.
Experience supervising or coaching audit teams or field personnel is beneficial.
Education and Certifications:
A bachelor’s degree in a relevant field, such as finance, accounting, or business administration, is required. Additionally, candidates must possess a Certified Public Accountant (CPA) license or be on track to obtain one within a specified timeframe. Professional certifications, such as Certified Management Accountant (CMA) or Chartered Financial Analyst (CFA), are considered advantageous. Relevant coursework in auditing, taxation, or financial reporting is strongly preferred.
A bachelor’s degree in Accounting, Finance, Social Sciences, Public Health, Development Studies, Criminology, Statistics, or a closely related discipline is required.
Professional certification, including designations such as ICAN, ARCA, ACA, CIA, CFE, or specialized compliance/investigation training, enhances candidate qualifications.
Demonstrated proficiency in relevant technical or operational competencies is essential for success in this role. Candidates must possess a robust set of skills tailored to the position’s demands, including both core technical capabilities and transferable soft skills. The ideal applicant will exhibit strong analytical thinking, meticulous attention to detail, and the ability to communicate effectively across teams and stakeholders. Prioritizing adaptability, problem-solving agility, and a commitment to continuous learning will be critical to meeting performance expectations. Additionally, familiarity with industry-specific tools, methodologies, or frameworks may be required, depending on the position’s scope and objectives.
Technical Skills encompass a comprehensive understanding of computer systems, software development methodologies, and specific programming languages. Proficiency in areas such as database management, network infrastructure, and cybersecurity principles is often required. Familiarity with tools like Git, Docker, and Jenkins may be necessary, depending on the role. Additionally, experience with cloud platforms such as AWS, Azure, or Google Cloud can be advantageous. Strong analytical abilities and problem-solving skills are typically essential to troubleshoot issues and optimize system performance.
Demonstrates exceptional discernment and analytical rigor in conducting comprehensive field audits and thorough investigations, ensuring adherence to regulatory standards and organizational protocols while delivering precise and actionable insights.
To facilitate risk-based audit planning and conduct operational reviews, ensuring alignment with organizational objectives and regulatory requirements.
Conducting thorough evidence validation and meticulously reviewing reports to ensure accuracy, completeness, and compliance with established standards.
Conducting evaluations to identify and mitigate potential fraud risks and ensuring adherence to regulatory compliance standards.
Exceptional proficiency in crafting clear, concise, and accurate written reports and documentation.
You must be skilled in analyzing dashboards, records, and operational data to assess performance and identify trends. This includes evaluating key metrics, verifying data accuracy, and interpreting information to support decision-making processes.
Demonstrated expertise in utilizing Microsoft Office Suite, Google Sheets, Google Docs, and smart mobile devices is required.
We seek candidates who demonstrate strong behavioral competencies, including but not limited to adaptability, collaboration, and problem-solving abilities. The ideal applicant will exhibit exceptional communication skills, both verbal and written, to effectively engage with stakeholders at all levels. Additionally, they must possess a proactive mindset, a commitment to continuous improvement, and the capacity to work well under pressure while maintaining a high standard of professionalism. Experience in [specific industry if applicable] and familiarity with [relevant tools or methodologies] are advantageous. A self-motivated, results-driven individual who thrives in a dynamic environment is preferred.
Demonstrates a high level of accountability and ensures thorough follow-up on all tasks and commitments.
Clear communication and interpersonal skills are essential, along with the ability to provide constructive feedback effectively.
Maintains the highest standards of discretion and professionalism when dealing with sensitive information.
Independent thought, and analytical decision-making are essential to this role, requiring individuals to assess situations critically and act prudently in all professional contexts.
Demonstrated proficiency in maintaining composure and flexibility within challenging field conditions and high-pressure scenarios.
Demonstrates exceptional organizational abilities and proficient time management capabilities.
Proficiency in both written and verbal English communication is essential. Fluency in additional languages is highly advantageous but not mandatory.
Fluency in English, encompassing both spoken and written communication, is essential for this role.
Proficiency in the Hausa language—both in conversational fluency and written comprehension—is considered an advantageous qualification.
Proficiency in the indigenous languages of the states where NOTABLE operates is considered a valuable asset.
This position might not align with your qualifications or career goals if any of the following apply.
A position primarily centered around auditing activities, with the majority of responsibilities conducted from a desk-based setting, is what you seek.
You prefer to limit your on-site presence to no more than three days each week.
You gravitate toward structured checklist audits rather than risk-based field evaluations.
You prefer to avoid visiting high-risk clinics or addressing sensitive follow-up matters.
You place complete confidence in information provided by staff or stakeholders without conducting independent verification.
You find it challenging to assess the work of fellow auditors and provide direct, constructive feedback.
You prioritize discretion when addressing significant issues to maintain sensitivity and avoid unnecessary complications.
Authoring comprehensive, fact-driven reports presents challenges, as evident in your writing struggles.
You lack experience in managing confidential investigations or addressing sensitive staff matters with discretion and professionalism.
To apply, please submit your application through the designated method of application.
To submit your application, kindly utilize the provided link(s) and visit the company’s official website. Alternatively, you may directly access the application portal through the links furnished below.
Qualifications
BA/BSc/HND
