Job Summary
The Senior Auditor – Field Compliance & Investigations is responsible for overseeing field compliance, ensuring investigative integrity, and maintaining audit quality across the designated NOTABLE states.
This position integrates on-site audits, examination of investigations, verification of evidence, assessment of reports, and oversight of audit activities.
This position demands significant field engagement, requiring up to three days per week on-site at high-risk clinical locations. The role addresses critical operational challenges, conducts thorough investigations, and resolves identified gaps, as highlighted by audit trends or review findings.
The ideal candidate will evaluate whether field findings are substantiated by evidence, pinpoint overlooked risks, and deliver precise, actionable feedback to enhance audit quality and strengthen program accountability.
Oversee and execute a range of critical tasks, ensuring alignment with organizational goals and industry standards. Develop and implement strategic initiatives to enhance operational efficiency, productivity, and overall performance. Collaborate with cross-functional teams to foster innovation, streamline processes, and achieve measurable outcomes. Act as a key liaison between departments, facilitating seamless communication and coordination to drive project success. Monitor progress, analyze performance metrics, and provide actionable insights to senior leadership for informed decision-making.
Conducting risk-based field audits and ensuring compliance are key responsibilities of this role. You will evaluate operational processes, identify potential risks, and assess adherence to regulatory standards and internal policies. This involves performing on-site inspections, analyzing findings, and recommending corrective actions to mitigate risks and enhance compliance. Strong attention to detail, analytical skills, and knowledge of compliance frameworks are essential for success in this position.
Perform on-site audits and investigations in designated states.
Prioritize clinics identified as high-risk by analyzing audit trends, unresolved concerns, dashboard metrics, staff performance deficiencies, and operational vulnerabilities.
Conduct a comprehensive evaluation of clinic operations, ensuring compliance with conditional cash transfer regulations and strict adherence to NOTABLE protocols.
Validate findings by cross-referencing field observations, caregiver interviews, staff interviews, dashboards, records, and supporting documentation to ensure accuracy and reliability.
Assess potential operational risks that may impact compliance, retention, coverage, fraud prevention, and program quality to ensure robust oversight and mitigation strategies.
Conducting thorough investigations and assessing fraud risk constitute essential responsibilities within this role. Key duties involve analyzing data, identifying irregularities, and implementing measures to mitigate potential fraudulent activities. The position requires a keen eye for detail, proficiency in investigative techniques, and the ability to evaluate risk factors effectively. Candidates must possess strong analytical skills, familiarity with fraud detection tools, and a commitment to upholding integrity in all processes.
Conduct confidential investigations into matters pertaining to staff conduct, clinic operations, payment processes for caregivers, and potential instances of fraud.
Perform field validation as needed to evaluate allegations and compile corroborating evidence.
Examine investigation reports identifying gaps in evidence, unsubstantiated conclusions, discrepancies, and inadequate validation.
Analyze instances to differentiate between fraudulent activities, breaches of protocol, performance deficiencies, training inadequacies, and weaknesses in operational controls.
Address critical issues with comprehensive supporting evidence and propose appropriate corrective measures.
Review and evaluate reports to ensure the accuracy, completeness, and adherence to established standards; assess the quality and reliability of supporting evidence to verify its validity and relevance.
Conduct thorough evaluations of Staff Work Day reports, audit and investigation documentation, and other relevant field outputs to ensure accuracy and compliance.
Review processes thoroughly to detect any deficiencies in validation, overlooked risks, incomplete assessments, and unsubstantiated findings.
Deliver constructive and practical feedback to auditors to enhance field validation processes, the quality of evidence, and adherence to reporting standards.
Compile reports that succinctly convey findings, summarize reviewed evidence, outline implemented actions, and specify necessary follow-up measures.
You will be responsible for overseeing and guiding team members, providing coaching to enhance their performance, and fostering a collaborative and productive work environment. This includes conducting regular check-ins, offering constructive feedback, and implementing development plans to support both individual and team growth. Your role will ensure alignment with organizational goals while maintaining high standards of accountability and professionalism.
Offer technical oversight and direction to auditors within designated states.
Evaluate auditor work plans to confirm that field activities are strategically prioritized according to risk levels.
A seasoned professional will mentor auditors, ensuring adherence to investigation quality benchmarks, field validation protocols, escalation criteria, and report-writing standards.
Analyze recurring performance deficiencies and facilitate auditor growth by providing ongoing follow-up and mentorship.
Risk monitoring and continuous improvement involve the systematic identification, assessment, and mitigation of potential risks while driving ongoing enhancements to processes, policies, and systems. This role requires vigilant tracking of risk indicators, proactive analysis of emerging threats, and timely implementation of corrective actions to minimize exposure. Additionally, the position demands collaboration with cross-functional teams to integrate risk management best practices and foster a culture of accountability and continuous learning. Responsibilities include evaluating risk control effectiveness, reporting findings to stakeholders, and recommending strategic improvements to strengthen organizational resilience and compliance.
Leverage dashboards, analyze trends, review field reports, and evaluate investigation findings to pinpoint high-risk clinics, staff members, or operational procedures.
Enhance existing audit tools, protocols, and training resources to drive continuous improvement in audit processes.
Play a key role in advancing fraud prevention measures, ensuring regulatory compliance, and enhancing the quality of audit processes.
Provide continuous education to auditors, managers, and field teams regarding compliance protocols and investigation methodologies.
In this role, success is defined by the following key outcomes: delivering measurable results that align with organizational objectives, driving continuous improvement through innovative solutions, and fostering a collaborative environment where team members thrive. Achieving success requires a proactive approach to problem-solving, a commitment to professional development, and the ability to adapt to evolving challenges while maintaining high standards of performance and accountability. Additionally, success hinges on building strong stakeholder relationships, ensuring clear communication, and consistently meeting or exceeding performance targets.
A highly proficient Senior Auditor will demonstrate the capability to:
Conduct field audits selectively, prioritizing risk assessments over scheduled clinic rotations.
Conduct assessments to pinpoint clinics with high-risk profiles, unresolved concerns, and operational deficiencies that necessitate further action.
Critically evaluate reports to uncover any unsupported conclusions or deficiencies in the evidence presented.
Perform field validation and investigations with a high level of professionalism and impartiality.
Escalate significant concerns by presenting compelling evidence and outlining suggested corrective actions.
Enhance the caliber of auditor submissions by providing targeted coaching and constructive feedback to elevate overall performance and adherence to standards.
Ensure consistent follow-up and resolution of issues until they are fully addressed and closed.
Maintain a balanced approach between on-site engagement, thorough investigation, and prompt report submission.
Requires a Bachelor’s degree in Accounting, Finance, or a related field, along with a minimum of three years of progressive experience in financial reporting, compliance, or audit. Proficiency in GAAP standards, advanced Excel skills, and familiarity with ERP systems are mandatory. Strong analytical abilities, meticulous attention to detail, and exceptional communication skills are essential for collaborating with cross-functional teams. Knowledge of regulatory frameworks and prior exposure to month-end close processes are advantageous. Candidates must demonstrate a commitment to accuracy, timeliness, and continuous professional development.
No experience is necessary; however, familiarity with basic computer operations and software applications is advantageous. Candidates should possess strong interpersonal skills and the ability to work effectively both independently and collaboratively within a team environment. Prior exposure to customer service roles, administrative support, or related fields is beneficial but not mandatory. The ideal candidate will demonstrate adaptability, problem-solving capabilities, and a commitment to continuous learning.
Seeking candidates with a minimum of three-to-five years of professional experience in areas such as field audits, compliance oversight, internal control frameworks, fraud investigations, program assurance initiatives, field verification processes, monitoring and evaluation methodologies, or comparable professional roles.
We seek professionals with a proven track record in performing comprehensive field audits, thorough investigations, and detailed operational reviews.
Proven ability to analyze field reports meticulously, verify supporting evidence, and evaluate adherence to operational standards and protocols.
Accumulated experience leveraging data analytics and audit trend analysis to strategically prioritize high-risk field visits.
Proficiency in NGO, donor-funded, health, public sector, humanitarian, or field operations settings is highly desirable.
Proficiency in supervising or coaching audit teams or field personnel is considered a valuable asset.
Education and Certifications: Applicants must possess a bachelor’s degree or higher in a relevant field, along with any necessary professional certifications required for the role. Additional qualifications, such as specialized training or credentials, may be advantageous depending on the position’s specific demands.
A bachelor’s degree in Accounting, Finance, Social Sciences, Public Health, Development Studies, Criminology, Statistics, or a closely related discipline is required.
Professional certification, including credentials like ICAN, ARCA, ACA, CIA, CFE, or specialized compliance and investigation training, is highly desirable.
Required: Proficiency in relevant technical and soft skills, along with a proven ability to apply them effectively in diverse professional settings. Candidates must demonstrate expertise in key areas pertinent to the role, ensuring alignment with organizational objectives. Critical thinking, problem-solving capabilities, and strong interpersonal communication are essential. Additionally, familiarity with industry-specific tools, methodologies, and compliance standards is mandatory. Prior experience in similar positions and relevant certifications, where applicable, are highly valued to ensure seamless integration and high performance.
Technical Proficiency: Demonstrated expertise in relevant technical domains, including but not limited to programming languages, software development frameworks, cloud computing platforms, or data management systems. Proven ability to apply specialized tools and methodologies to solve complex problems efficiently. Familiarity with industry-standard practices, such as agile development, DevOps, or cybersecurity protocols. Strong analytical skills to evaluate technical requirements, troubleshoot issues, and implement innovative solutions. Capability to adapt to evolving technologies and continuously enhance technical competencies through ongoing learning and professional development.
Demonstrates exceptional discernment and strategic thinking in conducting field audits and investigations.
Risk-based audit planning involves conducting thorough assessments to identify and evaluate potential risks, followed by the development of strategic audit plans tailored to address those risks. Operational reviews entail comprehensive examinations of processes, controls, and systems to ensure efficiency, compliance, and effectiveness, while also pinpointing areas for enhancement. The role requires a meticulous approach to uncovering inefficiencies, ensuring adherence to regulatory standards, and recommending corrective actions to mitigate risks and improve organizational performance.
Conduct evidence validation and review reports meticulously to ensure accuracy and compliance with established standards and protocols.
Conducting evaluations to identify and mitigate potential fraud risks and ensuring adherence to regulatory and organizational compliance standards are central responsibilities. This role involves assessing existing processes and controls to detect vulnerabilities, analyzing data for irregular patterns, and implementing measures to strengthen compliance frameworks. Additionally, the position requires staying informed about evolving regulatory requirements, industry best practices, and emerging fraud trends to proactively address risks and maintain organizational integrity.
Demonstrates a high level of proficiency in crafting clear, concise, and accurate written reports and maintaining meticulous documentation.
Proficient in examining dashboards, documentation, and operational metrics to ensure accuracy and compliance.
Demonstrated expertise in utilizing Microsoft Office, Google Sheets, Google Docs, and mobile devices is required.
Behavioral Competencies Required:
Demonstrates strong interpersonal skills by fostering collaborative relationships and maintaining effective communication across teams. Exhibits adaptability in dynamic environments, embracing change with a solutions-oriented mindset. Shows integrity through ethical decision-making and accountability in all professional interactions. Demonstrates leadership by inspiring and motivating others while driving results. Emphasizes a commitment to continuous learning and professional development to stay current with industry trends. Possesses problem-solving abilities to address challenges efficiently and creatively. Maintains a customer-focused approach, prioritizing client satisfaction and delivering exceptional service.
Ensures consistent accountability and diligent follow-up in all assigned tasks and responsibilities.
Effective interpersonal communication and the capacity to provide constructive feedback are essential.
Maintains the highest standards of professionalism when handling confidential information and sensitive matters.
Independent thought and reasoned decision-making are essential attributes for this role. The successful candidate must possess the capacity to analyze situations objectively, evaluate potential outcomes, and determine appropriate courses of action with confidence and clarity.
Capable of thriving in high-pressure situations while demonstrating flexibility and resilience in dynamic field settings.
Demonstrates exceptional organizational abilities and proficient time management capabilities.
Fluency in the specified language is essential for effective communication and task execution. Candidates must demonstrate proficiency in both written and verbal communication to ensure seamless collaboration with team members and stakeholders. This requirement is critical for roles that involve direct interaction with diverse linguistic groups or international clients.
Fluency in English, encompassing both verbal communication and written correspondence, is a mandatory prerequisite for this role.
Proficiency in Hausa, including both conversational fluency and reading comprehension, is strongly desired.
Proficiency in local languages within the regions where NOTABLE operates serves as an additional asset.
A candidate may find this position unsuitable if:
You will be responsible for performing primarily office-based audit duties.
You would not be well-suited to a role that requires spending approximately three days per week traveling to various locations.
You favor structured compliance assessments using standardized checklists rather than dynamic, risk-focused evaluations conducted in the field.
You find it challenging to attend clinics with elevated risk factors or to address delicate matters in follow-up procedures.
You solely depend on the statements of staff or stakeholders, without undertaking any independent verification of the information provided.
You struggle with evaluating the work of fellow auditors and providing constructive feedback.
You ensure that significant concerns are managed with appropriate discretion, refraining from escalation due to their sensitive or challenging nature.
You find it challenging to produce reports that are both clear and supported by evidence.
You lack the necessary experience or confidence to manage confidential investigations or address sensitive personnel matters effectively.
Interested applicants should utilize the specified method of application as outlined in the job posting to submit their materials for consideration.
To submit your application, please visit the company’s official website using the provided link(s).
Qualifications
BA/BSc/HND
