Job Summary
The Senior Auditor – Field Compliance & Investigations oversees field compliance initiatives, investigation management, and audit excellence within the designated NOTABLE states.
This position encompasses conducting field audits, evaluating investigation reports, validating evidence, reviewing audit findings, and overseeing audit teams.
This position entails frequent field engagement, requiring up to three days per week on-site, primarily serving high-risk clinics while addressing critical operational challenges, conducting thorough investigations, and resolving gaps identified through audit trends or report evaluations.
The ideal candidate should evaluate whether field findings are substantiated by evidence, pinpoint overlooked risks, and deliver precise, actionable feedback to enhance audit quality and program accountability.
Oversee and execute key responsibilities encompassing strategic planning, project management, and operational oversight to ensure organizational objectives are met efficiently. Develop and implement policies, procedures, and best practices to enhance productivity, quality, and compliance with industry standards. Collaborate with cross-functional teams to drive innovation, optimize workflows, and achieve measurable performance improvements. Monitor and analyze key performance indicators (KPIs) to assess progress, identify trends, and recommend data-driven solutions for continuous enhancement. Lead initiatives that foster a culture of accountability, professional development, and employee engagement while aligning with the company’s long-term vision and mission.
Conducting risk-based field audits and ensuring compliance involves evaluating operational activities to identify potential risks and verify adherence to established policies, regulations, and industry standards. This role requires assessing field operations, detecting deviations from compliance requirements, and recommending corrective actions to mitigate risks and enhance operational integrity. Responsibilities include performing detailed audits, documenting findings, and collaborating with cross-functional teams to implement improvements and maintain regulatory compliance across all field operations.
Perform comprehensive on-site audits and inquiries within designated regions.
Evaluate high-risk clinics by analyzing audit patterns, outstanding concerns, dashboard metrics, staff performance deficiencies, and operational vulnerabilities to determine priority status.
Conduct evaluations of clinic operations, ensuring compliance with conditional cash transfer regulations and adherence to NOTABLE protocols.
Validate findings through on-site observations, discussions with caregivers and staff, data analysis from dashboards, and a thorough review of records and supplementary documentation.
Evaluate potential operational risks related to compliance, retention, coverage, fraud prevention, and program quality.
Investigation Review and Fraud Risk Assessment: Conduct comprehensive examinations of transactions, activities, and behaviors to identify potential irregularities, discrepancies, or fraudulent patterns. Evaluate risk exposures and implement preventive measures to mitigate financial, operational, and reputational threats. Collaborate with cross-functional teams to develop and enforce robust controls, policies, and procedures that strengthen fraud detection and deterrence mechanisms. Analyze data trends, anomalies, and red flags to proactively uncover risks and recommend strategic interventions. Ensure adherence to regulatory standards and internal guidelines while fostering a culture of integrity and accountability throughout the organization.
Support confidential inquiries into issues such as employee behavior, clinic functioning, caregiver compensation, and potential instances of fraud.
Perform on-site verification as needed to evaluate allegations and compile corroborating evidence.
Examine investigation reports identifying gaps in evidence, unsupported findings, discrepancies, and inadequate validation.
Identify and differentiate between instances of fraud, breaches of protocol, performance shortfalls, inadequacies in training, and shortcomings in operational controls.
Elevate significant issues to appropriate stakeholders, accompanied by substantiated evidence and actionable recommendations.
Thoroughly examine reports to ensure accuracy and completeness while maintaining high standards of evidence quality.
Review staff workday logs, audit reports, and investigation documentation, along with other relevant field outputs.
Conduct a thorough review to uncover any deficiencies in validation processes, overlooked risks, ambiguous recommendations, and unsubstantiated conclusions.
Offer constructive and practical feedback to auditors to enhance the quality of field validation, the robustness of evidence, and the adherence to reporting standards.
Thoroughly document each review process by presenting findings, evaluated evidence, implemented actions, and subsequent follow-up requirements in a clear and coherent manner within the reports.
Supervising and mentoring the team entails providing guidance, support, and constructive feedback to enhance performance and foster professional growth. This role involves setting clear expectations, monitoring progress, and addressing any challenges to ensure the team operates efficiently and meets organizational objectives. Additionally, it includes conducting regular coaching sessions to develop individual and collective competencies, ultimately contributing to a high-performing and motivated workforce.
Offer expert technical direction and mentorship to auditors within designated jurisdictions to ensure adherence to professional standards and regulatory compliance.
Assess auditor work plans to confirm that field activities are ranked in order of risk exposure.
Coach auditors to ensure excellence in investigation quality, field validation, and escalation standards, while also guiding them in report writing best practices.
Identify recurring performance deficiencies and facilitate auditor growth by conducting follow-up assessments and providing targeted coaching.
Risk Monitoring & Continuous Improvement involves systematically identifying, evaluating, and mitigating potential risks to ensure organizational resilience. This role requires a proactive approach to assess emerging threats, analyze trends, and implement corrective actions to enhance operational efficiency and compliance. Key responsibilities include maintaining up-to-date risk assessments, conducting regular audits, and fostering a culture of continuous improvement through data-driven insights and stakeholder collaboration. Strong analytical skills, attention to detail, and proficiency in risk management frameworks are essential, along with the ability to communicate findings clearly to leadership and drive strategic decision-making.
Utilize dashboards, analyze trends, review field reports, and evaluate investigation findings to detect clinics, staff, or operational processes with elevated risk levels.
Assist in enhancing audit tools, methodologies, and training resources to elevate overall effectiveness and efficiency.
Play a key role in enhancing fraud prevention measures, ensuring compliance oversight, and advancing audit quality improvement initiatives.
Provide continuous education to auditors, managers, and field teams regarding compliance and investigation protocols.
Success in this position is characterized by consistently achieving measurable outcomes, demonstrating expertise in [specific skills or areas], and contributing to the strategic objectives of the organization. The ideal candidate will excel in [key responsibilities], such as [specific tasks], while fostering collaboration and innovation within the team. Proficiency in [required tools, technologies, or methodologies] is essential for driving efficiency and delivering high-quality results. Additionally, the ability to adapt to evolving challenges, mentor colleagues, and uphold organizational values will be critical to long-term success in this role.
A highly effective Senior Auditor will demonstrate the ability to:
Conduct field audits selectively, prioritizing them according to risk levels rather than adhering to a fixed schedule of clinic rotations.
Evaluate clinics that present significant risks, identify outstanding issues, and pinpoint operational deficiencies that necessitate further investigation or action.
Review reports critically and identify unsupported conclusions or weak evidence.
Conduct field validation and investigations professionally and objectively.
Escalate serious concerns with clear evidence and recommended next steps.
Enhance the quality of auditor submissions by providing targeted coaching and constructive feedback.
Consistently ensure thorough follow-up and resolution of issues until they are fully addressed and closed.
Maintain a strong field presence while ensuring high-quality investigations and delivering reports promptly.
Seeking a highly motivated individual with a strong attention to detail and a passion for excellence. The ideal candidate will possess exceptional organizational skills and the ability to manage multiple projects simultaneously. A minimum of three years of experience in a relevant field is required, along with proficiency in industry-specific software and tools. Strong communication skills, both written and verbal, are essential for effective collaboration with team members and stakeholders. Additionally, the ability to work independently and meet deadlines in a fast-paced environment is critical to success in this role.
Seeking individuals with demonstrated expertise in the relevant field, comprising a minimum of five years of professional engagement or equivalent practical exposure. Candidates must possess a proven track record of successfully executing responsibilities akin to those outlined, ensuring alignment with the position’s prerequisites. Proficiency in specified technical or industry-specific competencies, as well as soft skills such as teamwork and problem-solving, is essential for effective performance in this role.
Proven expertise gained through 3–5 years of hands-on experience in areas such as field audits, compliance oversight, internal control frameworks, fraud investigations, program assurance engagements, field verification procedures, and monitoring and evaluation initiatives, or comparable professional capacities.
Conducting field audits, investigations, or operational reviews is an area of experience required for this role.
Proficient in analyzing field reports, verifying supporting documentation, and evaluating adherence to operational standards and protocols.
Proven ability to analyze data or audit trends for the purpose of identifying and prioritizing high-risk field visits.
Proficiency in NGO, donor-funded, health, public sector, humanitarian, or field operations settings is highly advantageous.
Preferred candidates will possess prior experience in supervising or coaching auditors or field teams.
Education and Qualifications: Applicants must possess a relevant degree or certification in the specified field, along with any additional credentials required for the position. Professional certifications, licenses, or specialized training may be necessary to fulfill the job responsibilities effectively.
A bachelor’s degree in Accounting, Finance, Social Sciences, Public Health, Development Studies, Criminology, Statistics, or a closely related discipline is required.
Professional certifications, including ICAN, ARCA, ACA, CIA, CFE, or specialized compliance and investigation training, are highly valued.
Proven expertise in [specific skill or field] is essential, along with a minimum of [X] years of relevant experience. Strong proficiency in [specific software, tool, or methodology] is required, and familiarity with [industry-specific standards or practices] is highly desirable. Exceptional analytical and problem-solving abilities are crucial, along with excellent written and verbal communication skills. The ability to work independently, manage multiple priorities, and meet tight deadlines is expected. A commitment to continuous learning and adaptability to evolving technologies and business needs is mandatory.
Technical Skills: Proficiency in programming languages such as Python, Java, or C++ is necessary. Experience with software development methodologies like Agile or Scrum is preferred. Familiarity with databases (SQL, NoSQL) and cloud platforms (AWS, Azure) is required. Knowledge of DevOps practices and tools (Docker, Kubernetes) is a strong plus. Understanding of data structures, algorithms, and system design principles is essential for this role.
Demonstrates exceptional judgment in conducting field audits and investigations.
Risk-based audit planning and operational review encompass a systematic, strategic approach to assessing organizational risks and evaluating the effectiveness of operational processes to ensure compliance, efficiency, and accountability. This role involves identifying, analyzing, and prioritizing potential risks, developing tailored audit plans to address high-risk areas, and conducting thorough reviews of operational activities to identify inefficiencies, control gaps, or non-compliance with established policies and regulations. The objective is to provide actionable insights and recommendations that enhance governance, mitigate risks, and drive continuous improvement in organizational performance.
Conduct thorough evidence validation and meticulously review reports to ensure accuracy, completeness, and compliance with established standards and protocols. This role involves critically assessing data integrity, verifying the authenticity of evidence, and identifying any discrepancies or gaps that require resolution. Attention to detail and adherence to procedural guidelines are essential to maintain the reliability and credibility of the findings presented in the reports.
Conduct thorough evaluations of fraud risks and adherence to compliance standards to ensure organizational integrity and regulatory alignment.
Excellent proficiency in crafting clear, concise, and accurate written reports and maintaining thorough documentation.
Proficient in analyzing dashboards, records, and operational data to extract meaningful insights and ensure accuracy.
Demonstrated expertise in Microsoft Office, Google Sheets, Google Docs, and mobile device applications is required.
Behavioral Competencies:
Demonstrates strong leadership by inspiring and motivating teams to achieve common goals, fostering a culture of collaboration and accountability. Exhibits adaptability in dynamic environments, readily embracing change and guiding others through transitions with resilience and strategic vision. Cultivates a high-performance culture by recognizing and rewarding contributions, driving engagement, and aligning individual aspirations with organizational objectives. Promotes ethical decision-making and integrity, upholding company values in all interactions while maintaining transparency and trust among stakeholders. Builds and nurtures relationships across departments, leveraging diverse perspectives to enhance problem-solving and innovation. Prioritizes continuous learning and self-development to stay ahead of industry trends and emerging challenges, ensuring sustained professional growth and effectiveness.
Strong accountability and follow-up.
Clear communication and feedback skills.
Ability to handle confidential matters professionally.
Independent thinking and sound judgment.
Demonstrates resilience and flexibility in high-pressure situations while thriving in dynamic, field-based work environments.
Demonstrates exceptional ability to prioritize tasks and manage time efficiently.
Proficiency in both written and verbal communication in the specified language is essential for this role. Candidates must demonstrate fluency to effectively engage with stakeholders, interpret complex information, and convey messages accurately.
Fluency in English, encompassing both spoken and written communication, is essential for this role.
Proficiency in the Hausa language, encompassing both conversational fluency and reading comprehension, is considered advantageous.
Proficiency in the regional languages spoken across the states where NOTABLE operates would be considered an asset.
This position might not be suitable if the following criteria apply to you:
We seek a primarily office-based position focused on audit functions, involving extensive desk work and analytical responsibilities.
You prefer roles that require fieldwork of no more than three days per week.
You prioritize structured checklist audits over risk-based field assessments.
You prefer to avoid visiting high-risk clinics or addressing sensitive follow-up matters.
You prioritize information provided by staff or stakeholders and do not independently verify its accuracy.
You find it challenging to evaluate the work of other auditors and provide constructive feedback.
You carefully assess serious concerns to determine the appropriate course of action without unnecessary escalation, ensuring sensitivity and discretion are maintained throughout the process.
You find it challenging to produce clear, evidence-based reports, lacking the ability to present information in a structured and convincing manner.
You lack the necessary comfort or experience in managing confidential investigations or addressing sensitive staff-related matters.
go to method of application
To initiate your application, please utilize the provided links to submit your materials directly on the company’s official website.
Qualifications
BA/BSc/HND
