Relocated to Leak Phase 1, Lagos State
A dynamic Sales Supervisor is being recruited to oversee and guide our sales team toward achieving measurable results. The successful applicant will spearhead efforts to enhance sales performance, provide leadership to sales personnel, and uphold outstanding standards in customer service.
Oversee a range of critical duties encompassing daily operations, project execution, and strategic planning to ensure organizational objectives are met. Develop and implement policies, procedures, and best practices that enhance efficiency, compliance, and performance across departments. Collaborate with cross-functional teams to align efforts, resolve challenges, and drive continuous improvement initiatives. Monitor key performance indicators (KPIs) and provide actionable insights to senior leadership for data-driven decision-making. Manage stakeholder relationships, ensuring clear communication, transparency, and alignment with business goals. Lead process optimization efforts to reduce waste, improve productivity, and foster innovation.
Oversee and manage day-to-day sales operations to ensure optimal performance and alignment with organizational goals.
Establish measurable sales objectives and oversee the team’s performance to consistently achieve or surpass established benchmarks.
Train, mentor, and inspire sales representatives to achieve their full potential through ongoing development and encouragement.
Track sales metrics and generate periodic reports to provide insights into performance trends.
Address customer concerns and resolve issues with professionalism and efficiency.
Maintain accurate stock levels and arrange products in accordance with established visual merchandising standards to ensure optimal display and availability for customers.
Analyze market trends and track competitor actions to identify opportunities and potential threats.
Ensure strict adherence to company-established sales policies and procedures to maintain consistency and compliance across all sales operations.
Requirements
A bachelor’s degree or Higher National Diploma in Marketing, Business Administration, or an equivalent discipline is required.
Experienced professionals with a strong background in sales leadership roles, such as Sales Supervisor or Senior Sales Representative, are encouraged to apply.
Exemplary leadership abilities paired with outstanding communication proficiencies are essential for this role.
Capable of performing effectively amidst tight deadlines while consistently achieving established objectives.
Proficient in sales methodologies and customer service best practices, with a strong ability to engage clients and deliver exceptional support.
Proficiency in fundamental computer applications is essential, with particular emphasis on Microsoft Excel, report generation, and point-of-sale (POS) systems considered advantageous.
Proficient in a diverse range of skills and competencies, the ideal candidate must demonstrate expertise in problem-solving, critical thinking, and adaptability. Strong communication abilities, both written and verbal, are essential for effective collaboration. Proficiency in relevant software applications and technical tools is required to perform job duties efficiently. The individual must exhibit leadership qualities, organizational skills, and the capacity to work both independently and within a team. Prioritizing attention to detail, time management, and a commitment to continuous learning are also critical to success in this role.
Experienced leaders who excel at inspiring and guiding teams to achieve exceptional results are encouraged to apply. This role demands the ability to foster a collaborative and high-performing work environment while ensuring team members remain motivated and aligned with organizational goals. Candidates should demonstrate strong interpersonal skills, emotional intelligence, and a proven track record of driving team success through clear communication and strategic direction.
Responsible for developing and implementing strategic sales plans to drive revenue growth and achieve organizational objectives, while overseeing the execution of sales initiatives to ensure alignment with business goals and market demands.
Proficient analytical and critical reasoning abilities are essential, enabling swift identification of issues and implementation of effective solutions. Strong troubleshooting expertise is required to address technical or operational challenges efficiently. Demonstrated capability to evaluate situations, analyze root causes, and develop actionable strategies is highly valued.
We are seeking a highly motivated professional to oversee our customer relationship management operations, ensuring seamless interactions and fostering long-term loyalty. The ideal candidate will excel in analyzing customer data to identify trends, resolve inquiries promptly, and implement strategies to enhance satisfaction and retention. Proficiency in CRM software, strong interpersonal skills, and the ability to collaborate cross-functionally are essential. Responsibilities include maintaining accurate records, tracking customer interactions, and devising targeted initiatives to improve engagement. A bachelor’s degree in business, marketing, or a related field is preferred, along with prior experience in customer service or account management.
Applicants must be located within the Leak area to be eligible for consideration.
Qualified applicants are encouraged to submit their CVs to hr@sportsworldngr.com, with “Sales Supervisor – Leak” included in the email subject line.
Qualifications
BA/BSc/HND
Experience Required
1 - 3 years
