Oversee key responsibilities as the primary point of contact for designated accounts, ensuring alignment with organizational objectives and client expectations. Manage end-to-end account operations, from strategic planning and performance tracking to risk assessment and compliance adherence. Collaborate across departments to integrate cross-functional solutions, optimize resource allocation, and drive measurable outcomes. Lead regular evaluations to assess account health, identify growth opportunities, and implement corrective actions as needed. Maintain high standards of professionalism, transparency, and accountability in all stakeholder interactions while upholding company policies and industry regulations.
The position involves overseeing the budget to ensure financial control and identifying opportunities for cost reduction.
Accomplish thorough oversight of multiple departmental schedules while providing guidance and mentorship to sales and production managers through targeted training initiatives.
The incumbent collaborates with outlet unit heads to analyze all operating reports, subsequently compiling and submitting a detailed report to senior management.
To collaborate with the Heads of Audit and Accounts from other units to ensure the seamless operation of the outlet.
Consistently delivering high-quality food products and services remains our top priority.
To uphold exceptional customer satisfaction and maintain a strong brand image, it is essential to consistently deliver high-quality service and represent the company with professionalism and integrity at all times.
To maintain the highest standards of hygiene and safety for both personnel and the environment.
To guarantee consistent recipe execution and prevent stock shortages, meticulous oversight of inventory levels and adherence to established culinary standards must be maintained.
To guarantee that all equipment within the store remains in optimal working condition.
The procurement of raw materials and conducting quality inspections are coordinated in collaboration with the relevant departments to ensure adherence to standards.
Ensuring consistently exceptional performance across the outlet while aligning with the organization’s strategic vision and objectives.
Maintain strong customer relationships and manage the customer database diligently while addressing and resolving customer complaints promptly and professionally.
Seeking a candidate with a strong academic foundation, relevant professional experience, and a demonstrated proficiency in technical skills to fulfill the responsibilities of this role effectively. The ideal applicant will hold a degree in a related field and possess several years of hands-on experience in a comparable position, complemented by a solid grasp of industry-standard tools and technologies. Additionally, familiarity with key methodologies and best practices within the domain is essential to ensure seamless integration and optimal performance in the position.
Bachelor’s degree is required for this position. Candidates must possess a four-year undergraduate degree from an accredited institution.
Demonstrates a minimum of three years of hands-on experience in a relevant professional capacity.
Proven expertise in data analytics, including the ability to collect, process, and interpret complex datasets to drive informed decision-making and strategic insights. Demonstrated proficiency in statistical analysis, data visualization, and the use of advanced analytical tools and software to identify trends, patterns, and actionable recommendations. Strong problem-solving abilities with a keen attention to detail and a commitment to delivering high-quality, accurate results. Experience in leveraging data-driven insights to optimize business processes and enhance organizational performance.
Interested candidates who meet the qualification requirements are encouraged to submit their resumes via email to careers@tfc.com.ng.
Qualifications
BA/BSc/HND
