Location: Ozubulu, Awka, Suleja
Job Summary
The Restaurant Manager oversees the entire restaurant operation, guaranteeing outstanding customer service, streamlined food service delivery, staff efficiency, food standards, and financial success.
Oversee and execute core duties that include managing project timelines, coordinating team efforts, and ensuring adherence to company policies and industry standards. Facilitate communication between departments to promote alignment and resolve operational challenges efficiently. Develop and implement strategies to enhance productivity, optimize workflows, and drive continuous improvement across the organization. Monitor performance metrics to identify areas for enhancement and implement corrective actions as necessary. Maintain a strong focus on delivering high-quality results while fostering a collaborative and inclusive work environment.
Oversee the day-to-day functioning of restaurant operations and ensure seamless service delivery.
Deliver consistently exceptional customer experiences across all interactions.
Oversee the restaurant team and evaluate their performance to ensure operational excellence.
Maintain consistent food quality, presentation, and service standards throughout all operations.
Oversee inventory management and maintain cost control for food and beverage operations to ensure efficiency and profitability.
Address customer concerns and ensure issues are resolved efficiently and effectively.
Evaluate sales metrics and develop initiatives to enhance performance outcomes.
Maintain adherence to all food safety and hygiene standards mandated by regulatory authorities.
Oversee the development and management of staff schedules and workforce planning initiatives to ensure optimal staffing levels and operational efficiency.
Compile detailed operational and financial performance reports providing accurate insights into business activities and financial health.
Develop and execute strategic marketing and promotional campaigns aimed at driving sales growth and expanding market reach.
Ensure that the environment remains consistently clean, safe, and inviting for all individuals present.
Seeking a candidate with a minimum of five years of relevant professional experience in the field, along with a Bachelor’s degree in a related discipline, preferably from an accredited institution. The ideal applicant should demonstrate strong analytical skills, exceptional problem-solving abilities, and proficiency in industry-standard software and tools. Excellent written and verbal communication skills are essential, as is the capacity to collaborate effectively within cross-functional teams. Prior experience in project management or leadership roles will be highly advantageous, as will familiarity with current industry trends and best practices. The ability to adapt to evolving priorities and deliver results under tight deadlines is required.
A Bachelor’s Degree, HND, or equivalent qualification in Hospitality Management, Business Administration, or a related discipline is required.
A minimum of three years of hands-on experience in overseeing restaurant operations is required.
A background in high-volume food service operations is advantageous.
Required Skills & Competencies
Restaurant operations management.
Customer service excellence.
Leadership and staff supervision.
Ensuring adherence to food safety regulations and standards is essential. Verifying that all processes comply with legal requirements and industry best practices is a critical responsibility. Conducting regular inspections, maintaining accurate records, and promptly addressing any deviations or violations are key duties.
Oversee financial expenditures and maintain precise records of stock levels to ensure optimal resource allocation and minimize waste. Implement strategies to monitor expenses, analyze variances, and enforce budgetary constraints while tracking inventory flow, forecasting demand, and preventing shortages or excess accumulation.
Skilled in mediating disputes and fostering collaborative solutions to address and resolve conflicts effectively.
Sales professionals must possess a keen understanding of market dynamics and business development strategies to drive revenue growth and foster client relationships. They should demonstrate expertise in identifying new business opportunities, analyzing competitive landscapes, and leveraging data-driven insights to optimize sales performance. Additionally, candidates must exhibit strong negotiation, communication, and strategic planning skills to effectively engage prospects, close deals, and contribute to long-term organizational success.
Qualified applicants are encouraged to submit their CV via email to aprilbykunbiresumes@gmail.com, ensuring the position is clearly indicated in the subject line.
Qualifications
BA/BSc/HND
Experience Required
3 years