Location: Ozubulu, Awka, Suleja
Job Summary
The Restaurant Manager oversees all facets of restaurant operations, guaranteeing outstanding customer service, timely food delivery, optimal staff productivity, high food quality, and sustained profitability.
Oversee a range of critical operational duties encompassing strategic planning, team leadership, and cross-functional collaboration to drive organizational objectives. Develop and implement policies, procedures, and performance metrics to ensure efficiency, compliance, and continuous improvement. Direct project execution, monitor progress, and allocate resources optimally to meet deadlines and deliver high-quality results. Lead initiatives aimed at enhancing productivity, innovation, and employee engagement while fostering a culture of accountability and excellence. Serve as a liaison between departments, senior management, and external stakeholders to align priorities and resolve conflicts. Analyze data, prepare reports, and present insights to inform decision-making and support long-term growth strategies.
Oversee the day-to-day functioning and service standards of the restaurant.
Maintain a consistently high level of customer satisfaction throughout all interactions.
Oversee restaurant personnel and evaluate their performance to ensure operational excellence and adherence to established standards.
Maintain high standards for food quality, presentation, and service throughout all operations.
Oversee inventory management and regulate food and beverage expenditures to ensure optimal cost efficiency.
Address customer concerns efficiently and ensure issues are resolved in a timely manner.
Track sales performance metrics diligently and devise targeted strategies to enhance overall effectiveness and drive growth.
Maintain strict adherence to all food safety and hygiene standards and regulations to ensure full compliance.
Efficiently manage and organize staff schedules while strategizing workforce planning initiatives.
Compile comprehensive operational and financial performance reports providing detailed insights and data-driven analysis.
Develop and execute strategic marketing and promotional campaigns aimed at driving sales growth and enhancing brand visibility.
Ensure the facility remains consistently tidy, secure, and inviting for all visitors and occupants.
We are seeking a highly motivated professional with a proven track record in the relevant field, complemented by a minimum of [X] years of hands-on experience. The ideal candidate will possess a strong educational background in [specific degree or field], along with specialized certifications or advanced training where applicable. Exceptional analytical, problem-solving, and communication skills are essential, alongside the ability to thrive in a fast-paced, collaborative environment. Fluency in [specific language, if required] and proficiency with [relevant software/tools] are mandatory requirements. Prior experience in [specific industry or role] is highly desirable, as is a demonstrated commitment to continuous learning and professional development.
A minimum of a Bachelor’s degree, Higher National Diploma (HND), or an equivalent qualification in Hospitality Management, Business Administration, or a closely related discipline is required.
A minimum of three years of hands-on experience in overseeing restaurant operations is required.
Preferred candidates will have a strong background in high-pressure food service settings.
Seeking candidates with the following essential skills and competencies: a minimum of 5 years of experience in a related field, proficiency in data analysis and reporting, strong project management abilities, excellent communication and interpersonal skills, and the capacity to work both independently and collaboratively in a fast-paced environment. Additionally, applicants must demonstrate problem-solving prowess, adaptability to evolving priorities, and a commitment to continuous learning and professional development.
Restaurant operations management.
Customer service excellence.
Leadership and staff supervision.
Food safety compliance.
Effectively manages costs and maintains optimal inventory levels to ensure operational efficiency and financial stability.
Resolve disputes effectively through mediation, negotiation, and active listening, ensuring fair and timely outcomes for all parties involved while maintaining professionalism and confidentiality throughout the process.
Proactively cultivates and maintains a keen understanding of market dynamics, competitive positioning, and strategic sales opportunities to drive revenue growth and expand market share. Demonstrates a comprehensive grasp of business development principles, including client acquisition, partnership cultivation, and revenue optimization strategies.
Qualified applicants are encouraged to email their CVs to aprilbykunbiresumes@gmail.com, with the job title clearly indicated in the subject line of the message.
Qualifications
BA/BSc/HND
Experience Required
3 years