Analyzes and evaluates potential hazards to determine the severity of their impact on operations, assets, or personnel. Develops and implements strategies to mitigate identified risks, ensuring compliance with safety regulations and industry standards. Conducts thorough risk assessments, including hazard identification, risk analysis, and risk evaluation, to proactively address vulnerabilities. Collaborates with cross-functional teams to integrate risk management practices into business processes and decision-making. Maintains accurate documentation of risk assessments, mitigation measures, and monitoring activities to support audits and regulatory reviews.
Level 1: Interaction with participants or sensitive data is not expected.
Level 2: Involves occasional interaction with participants and incidental, indirect contact with children.
Frequent participant engagement, direct interaction with children, access to confidential information, and significant accountability characterize this position.
The program or department in question plays a pivotal role in advancing strategic objectives by overseeing critical initiatives, fostering cross-functional collaboration, and driving operational excellence. Its responsibilities encompass the planning, execution, and evaluation of key projects, ensuring alignment with organizational goals while maintaining high standards of performance and accountability. The ideal candidate will possess a proven track record in leadership, exceptional analytical skills, and the ability to adapt to dynamic business environments. Additionally, they should demonstrate strong communication prowess, problem-solving acumen, and a commitment to continuous improvement in pursuit of sustained growth and innovation.
Mercy Corps is set to launch a comprehensive, multi-sector response in North East Nigeria, where ongoing insurgency has forcibly displaced millions of people, to address the urgent needs of the affected population. This initiative will encompass critical sectors including Nutrition, Food Assistance, Agriculture, Water, Sanitation, and Hygiene (WASH), Shelter, and Protection, ensuring a holistic approach to recovery and resilience-building.
The nutrition response encompasses both nutrition-sensitive and nutrition-specific interventions designed to prevent, detect, and manage malnutrition.
A key responsibility involves advancing Maternal, Infant, and Young Child Nutrition (MILAN) through initiatives such as facilitating support groups, delivering personalized counseling sessions, and implementing community-wide Social and Behavior Change (SBC) strategies for Infant and Young Child Feeding (ICCF).
The initiative facilitates additional Nutrition Assistance by distributing Fresh Food Vouchers, promoting backyard gardening, and supporting poultry production to enhance dietary diversity in targeted households.
Nutrition surveillance activities, including community nutrition screenings, nutrition surveys, and assessments, are conducted to monitor the nutritional status of vulnerable individuals.
Management of children diagnosed with uncomplicated Severe Acute Malnutrition (SAM) is conducted through established Outpatient Therapeutic Program (OTP) services, alongside facilitating referrals and follow-ups for SAM patients experiencing medical complications to Stabilization Centers (SCs). Additionally, coordination is provided for children with Moderate Acute Malnutrition (MAM) to the Targeted Supplementary Feeding Program (TSFP).
General Position Summary
The Clinical Officer will oversee the daily execution and provision of high-quality Outpatient Therapeutic Program (OTP) services in Conduct LGA. In this role, they will deliver technical support for medical consultations, outreach EPI initiatives, health and nutrition education, sanitation efforts, and child health services, adhering strictly to established protocols and guidelines. Additionally, the Clinical Officer will be responsible for supervising program activities, offering technical guidance, strengthening the capacity of staff, and ensuring accurate reporting for all OTP-related activities.
Overseeing a wide range of critical duties, this position plays a pivotal role in driving operational excellence and achieving strategic objectives. Duties include collaborating with cross-functional teams to streamline processes, identifying inefficiencies, and implementing data-driven improvements to enhance productivity and performance. Additionally, the role involves managing projects from inception to completion, ensuring adherence to timelines, budgets, and quality standards while mitigating risks. Responsibilities also encompass monitoring key performance indicators, analyzing trends, and presenting actionable insights to senior leadership to inform decision-making. Strong leadership skills are required to mentor teams, delegate tasks effectively, and foster a culture of accountability and continuous improvement. A proactive approach to problem-solving and the ability to adapt to evolving business needs are essential in this dynamic environment.
Crafting and executing strategic initiatives to define and drive organizational vision, ensuring alignment with long-term goals and fostering sustainable growth through innovative leadership and forward-thinking decision-making.
Collaborate effectively with fellow team members to ensure seamless integration with other services, including Nutrition and Health Services.
Collaborate with local authorities and partner organizations to synchronize initiatives, ensuring cohesive efforts and maximizing collective impact.
Capable of continuously acquiring and refining knowledge to effectively respond to evolving circumstances and contextual demands.
Program Management involves overseeing and coordinating multiple projects to ensure they align with organizational objectives, meet deadlines, and stay within budget. The role requires strong leadership and communication skills to manage cross-functional teams, stakeholders, and vendors effectively. Responsibilities include developing program strategies, tracking progress, mitigating risks, and ensuring deliverables meet quality standards. A background in project management methodologies such as Agile or Waterfall is often essential, along with proficiency in tools like MS Project or JIRA. Experience in budget management, resource allocation, and performance reporting is typically required.
Develop and oversee the execution of OTP services, manage site selection processes, and create a weekly movement plan to ensure efficient operations.
Ensure all mobile and outreach OTP sites are fully stocked with essential nutrition and medical supplies, tools, and items required for the effective management of uncomplicated severe acute malnutrition.
Provide essential healthcare services, such as consultations for severe acute malnutrition (SAM) cases, emergency medical care, patient referrals, health education initiatives, and Expanded Program on Immunization (EPI) services, in accordance with established protocols.
Diligently verify that all admitted SAM (Severe Acute Malnutrition) patients receive their required routine medications and that their immunization records are current, while also providing essential health and nutrition education.
Ensure adherence to the national CAM guidelines regarding the admission and discharge criteria for patients with Severe Acute Malnutrition (SAM).
Please guarantee that children presenting with complicated Severe Acute Malnutrition (SAM) are promptly referred to Stabilization Centers (SC) while those with Moderate Acute Malnutrition (MAM) are appropriately directed to Targeted Supplementary Feeding Programs (TSFP) for specialized nutritional support.
Deliver training sessions and collaborate closely with Ministry of Health personnel stationed at health centers across the designated catchment area.
Here’s the version:
Prepare comprehensive daily, weekly, and monthly summaries and reports detailing consultations, EPI (Expanded Program on Immunization), and overall health metrics.
Ensure seamless referral coordination and integration between Stabilization Centers (SC), Outpatient Therapeutic Programs (OTP), and Targeted Supplementary Feeding Programs (TSFP) at both the community and health facility levels.
Adherence to established medical and nutritional treatment protocols and procedures for pediatric patients is essential. This includes following guidelines meticulously to ensure the well-being and proper care of children under treatment.
Engage in capacity-building training initiatives, facilitate health education sessions, and apply IEC/BCC strategies to promote effective communication and behavior change.
Maintain up-to-date documentation for both beneficiaries and staff, including tracking and following up on absentees and defaulters.
Experienced professionals are sought to oversee and guide team members, fostering a collaborative and productive work environment. Responsibilities include delegating tasks, providing mentorship, and ensuring alignment with organizational objectives. Candidates must demonstrate strong leadership capabilities, excellent communication skills, and the ability to motivate and develop team performance. Prior experience in team supervision or management is required.
Ensures the team engages consistently in daily operational tasks essential for maintaining sustainability and facilitating a seamless phase-out strategy.
Deliver practical, on-site training and skill enhancement programs for OTP staff, while actively collaborating with line management to provide necessary assistance and facilitate seamless communication.
The role facilitates seamless coordination between program activities and those carried out at Health Facilities within the designated catchment areas by maintaining consistent communication, exchanging critical information, and delivering hands-on training and supervision.
Finance & Compliance Management entails overseeing financial operations and ensuring adherence to regulatory standards. This role involves developing and implementing compliance frameworks, conducting risk assessments, and managing financial reporting processes. Responsibilities include maintaining accurate financial records, performing audits, and ensuring alignment with applicable laws and industry regulations. Strong analytical skills, attention to detail, and proficiency in financial software are essential. The position requires collaboration with cross-functional teams to support organizational compliance and financial integrity.
Guarantee adherence to all regulatory requirements established by donors and Mercy Corps concerning emergency programming initiatives.
Leverage your ability to shape perceptions and serve as a brand ambassador by fostering meaningful connections and articulating key messages with clarity and conviction. Your role demands a compelling presence, the capacity to inspire trust, and the aptitude to represent organizational values authentically in all interactions. This responsibility includes engaging stakeholders, delivering persuasive communications, and embodying the ethos of the company in external and internal engagements.
To enhance community nutrition initiatives, provide training and guidance to community nutrition monitors, ensuring they articulate messages with clarity and precision to the community.
Builds and sustains collaborative relationships with local health departments and other relevant authorities to ensure seamless integration of services within the existing healthcare framework.
Demonstrates an unwavering commitment to representing and embodying the mission, vision, and core values of Mercy Corps in all professional interactions and responsibilities.
Ensure the implementation and maintenance of robust security protocols to safeguard organizational assets, data, and personnel against potential threats. Develop and enforce comprehensive security policies, procedures, and guidelines to mitigate risks and ensure compliance with industry standards and regulatory requirements. Conduct regular security audits, risk assessments, and vulnerability scans to identify and address potential weaknesses in the security infrastructure. Provide ongoing security awareness training and education to employees to promote a culture of vigilance and reduce human-related security risks. Stay abreast of emerging threats, technologies, and best practices in the cybersecurity landscape to proactively enhance defense mechanisms and response strategies.
Ensure adherence to all security protocols and policies established by the relevant country.
Proactively maintain a secure environment and ensure that all team members remain vigilant and informed about cybersecurity best practices and potential threats.
Organizational learning encompasses the systematic acquisition, retention, and application of knowledge to enhance performance and drive innovation. It involves cultivating a culture that encourages continuous improvement, knowledge sharing, and adaptive behaviors. The process integrates structured training programs, feedback mechanisms, and experiential learning opportunities to foster individual and collective growth. By leveraging insights from experiences and industry best practices, organizations can refine strategies, optimize workflows, and maintain a competitive edge in dynamic environments.
As part of our dedication to fostering a culture of continuous learning and recognizing that organizations prioritizing education achieve greater effectiveness, efficiency, and community impact, we require all team members to dedicate 5% of their time to professional development initiatives that enhance both their contributions to Mercy Corps and their personal growth.
Ensures accountability to beneficiaries by maintaining transparency and integrity throughout all program activities, ensuring their needs and rights are prioritized and addressed effectively.
Mercy Corps staff members must uphold accountability measures, particularly toward beneficiaries and in alignment with global standards for international relief and development initiatives. They are required to foster active collaboration with beneficiary communities, treating them as equal partners throughout the planning, monitoring, and evaluation phases of field operations.
Team members must consistently uphold professional standards, adhere to local laws and customs, and fully comply with MC’s policies, procedures, and values in every setting and location.
Accountability
The position reports directly to the Senior Program Officer, Nutrition & Food Assistance.
Collaborates closely with the Nutrition team to achieve shared objectives and ensure alignment on dietary strategies.
Seeking candidates with a robust understanding and practical expertise in the specified domain, along with a proven track record in relevant responsibilities. Applicants should demonstrate hands-on experience through applicable roles, ensuring they meet the outlined qualifications. The ideal individual will possess both theoretical knowledge and applied skills, strengthening their capability to fulfill key duties effectively.
A Bachelor of Science in Nursing or a Bachelor of Medicine, Bachelor of Surgery with at least two years of hands-on clinical experience in an NGO setting.
Proficiency in managing patients suffering from severe acute malnutrition is essential for this role.
Proficiency in the intervention domains is required, with a comprehensive understanding of the key areas of focus. Candidates should possess a solid grasp of the pertinent sectors and be able to apply their knowledge effectively within these contexts.
Proficient in utilizing the Microsoft Office Suite, including Outlook, Excel, PowerPoint, and Word.
Capable of relocating to and residing in remote locations with restricted access to services.
Proficient communication skills in Hausa, Kauri, and English are essential for this role.
Supervisory Responsibility includes overseeing and guiding a team to ensure optimal performance, adherence to company standards, and the successful completion of projects. This role involves delegating tasks, monitoring progress, and providing constructive feedback to foster professional growth and maintain high productivity levels. The supervisor is responsible for resolving conflicts, addressing performance issues, and implementing strategies to enhance team effectiveness and operational efficiency. Strong leadership, communication, and problem-solving skills are essential to effectively manage and motivate team members while aligning their efforts with organizational objectives.
As part of our Mobile/Outreach team, you will be responsible for delivering exceptional on-the-go services, ensuring seamless communication and operational efficiency in diverse environments. Your role involves actively engaging with clients, troubleshooting technical issues, and maintaining high standards of service excellence. Strong interpersonal skills, adaptability, and a proactive approach to problem-solving are essential for success in this position.
Success Factors:
He or she must demonstrate the ability to function autonomously while maintaining strong interpersonal and communication skills.
The candidate must demonstrate a solid grasp of humanitarian principles and their practical application in program execution.
The ideal candidate will demonstrate strong problem-solving capabilities and the ability to effectively manage multiple administrative and programmatic responsibilities simultaneously.
Mercy Corps team members are ambassadors for the organization, embodying its values and mission in all facets of their lives, whether on or off the clock.
Team members must consistently demonstrate professional conduct and adherence to local laws, customs, MC’s policies, procedures, and values across all in-country venues.
Qualifications
BA/BSc/HND
