We are in search of a dynamic, proactive Customer Service Representative with a strong customer focus to join our expanding cargo and logistics organization.
The successful candidate will manage customer inquiries, nurture leads, facilitate seamless coordination, and cultivate enduring customer relationships through advanced communication tools while upholding professional service excellence.
Exceptional interpersonal and negotiating abilities are essential, along with the capacity to articulate ideas clearly and influence stakeholders effectively.
Consistently following up with stakeholders and team members without requiring prompts or reminders, ensuring timely communication and proactive engagement to drive project momentum and address issues promptly.
Proficient in using standard computer applications and operating systems is essential, with a strong ability to navigate software, manage files, and troubleshoot basic technical issues efficiently.
Results-focused and driven by measurable outcomes, this role requires a commitment to achieving defined targets and delivering tangible results.
Must be located within the Basho run area of Ibadan.
Qualifications
BA/BSc/HND
Experience Required
2 - 3 years
