Oversee and execute a range of critical duties and responsibilities integral to the role, ensuring alignment with organizational objectives and operational standards. Facilitate the development, implementation, and monitoring of strategies, processes, and initiatives to drive efficiency, productivity, and performance. Collaborate cross-functionally with teams to identify opportunities for improvement, streamline workflows, and foster innovation in alignment with company goals. Maintain meticulous attention to detail in executing tasks, adhering to established policies, procedures, and compliance requirements while upholding the highest standards of professionalism and accountability.
Develop and nurture strategic relationships with key loan clients by proactively identifying and engaging high-value prospects to foster long-term partnerships.
Assess clients’ financial objectives and recommend customized borrowing solutions that precisely align with their specific borrowing requirements.
Achieve and surpass monthly sales targets, thereby playing a pivotal role in driving revenue expansion.
Demonstrate and enhance product offerings by identifying opportunities to upsell and cross-sell, while resolving client inquiries in partnership with relevant internal departments.
Perform initial evaluations of loan applications to assess and address potential risks proactively.
Monitor loan performance diligently and proactively follow up with clients to verify punctual repayments, intervening with recovery initiatives as required.
Proactively liaise with clients regarding outstanding obligations, employing targeted recovery tactics that fully comply with established organizational guidelines.
Ensure adherence to all regulatory guidelines and internal policies across sales and recovery operations.
Prepare comprehensive sales reports and deliver them with clarity, utilizing strategic market insights to effectively engage and sustain client relationships.
Provide outstanding customer service by maintaining transparent communication and fostering consistent client interactions.
Assist in driving sales strategies and work collaboratively with cross-functional teams to meet organizational goals.
Seeking a candidate who meets the following qualifications: a minimum of three years’ experience in a related field, proficiency in industry-standard software, and strong analytical skills. The ideal applicant should possess excellent communication abilities to collaborate effectively with cross-functional teams and stakeholders. Additionally, a bachelor’s degree in a relevant discipline is required, along with the capacity to manage multiple priorities in a fast-paced environment. Preferred candidates will have prior experience in project leadership or mentoring junior team members.
Professionals seeking this opportunity must hold a Bachelor’s Degree in a relevant field.
3 – 5 years of hands-on experience in credit sales, lending, or another closely related financial services capacity is required.
We possess a solid grasp of various loan products, along with expertise in evaluating credit risk and fostering client relationships.
Achieved consistent success in surpassing sales objectives, demonstrating a strong ability to meet and exceed established benchmarks.
Proven ability to communicate effectively, negotiate with confidence, and build strong interpersonal relationships is essential.
Demonstrates exceptional integrity and meticulous attention to detail in all responsibilities.
Qualified and enthusiastic applicants are encouraged to submit their curriculum vitae via email to hc-recruitment@sycamore.ng, ensuring the job title is clearly stated in the email subject line.
Qualifications
BA/BSc/HND
Experience Required
3 - 5 years
