We seek a proficient Phone Repair Technician to enhance our expanding team in Lagos. Candidates with practical expertise in smartphone repairs across various brands, robust problem-solving abilities, and a dedication to providing outstanding customer service are encouraged to apply.
In this position, your responsibilities will include overseeing and executing key tasks related to this role.
Skilled professionals will be tasked with identifying and resolving hardware and software malfunctions, ensuring optimal system performance and reliability.
Conducting repairs on screens, batteries, charging ports, cameras, and motherboards constitutes a primary responsibility of this position.
Perform comprehensive quality testing and device validation to ensure adherence to established standards and specifications.
Responsible for meticulously documenting repair activities and inventory levels, ensuring all records are precise and up-to-date.
Offering expert-level technical assistance and consulting services to customers, ensuring their inquiries and concerns are addressed promptly and effectively.
Ensuring strict compliance with all quality and safety standards established for service centers.
Seeking a highly motivated individual to join our team as a [Job Title]. The ideal candidate must possess a Bachelor’s degree in [Relevant Field] or a related discipline, complemented by a minimum of [X] years of experience in [Specific Industry/Field]. Proficiency in [Software/Tool] and strong analytical skills are essential, along with excellent communication abilities to collaborate effectively across departments. Familiarity with [Industry-Specific Standard/Regulation] is required, and experience with [Relevant Process/Methodology] is highly desirable. The candidate should demonstrate a proven track record in [Key Responsibility], ensuring meticulous attention to detail and a commitment to delivering high-quality results.
A minimum of an Ordinary National Diploma (OND) or an equivalent technical certification is required.
With a minimum of two to three years of hands-on experience in smartphone and smart device repair, candidates should demonstrate a strong track record of successful troubleshooting and resolution.
Proficient in utilizing both Android and iOS platforms, with a deep understanding of their functionalities and capabilities.
Proficiency in utilizing diagnostic tools, soldering equipment, and performing board-level repairs is required.
Accomplished professionals exhibit strong analytical abilities, articulate communication, and a dedication to delivering outstanding client experiences.
Submit your CV to funmi.o@dreamworksdirect.com, ensuring the subject line reads “Phone Repair Technician,” and include cvteam@dreamworksdirect.com in the email’s CC field.
Qualifications
OND
Experience Required
2 - 3 years
