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Home Jobs Lagos IT Automation and Process Optimization Specialist

IT Automation and Process Optimization Specialist

Total Health Trust Ltd  · Healthcare / Medical

Full Time Lagos
Lagos
Deadline: 11 September 2026
Posted June 15, 2026

Purpose

Leverage the Microsoft Power Platform—including Power Apps, Power Automate, Power BI, and Custom Connectors—to automate business processes and enhance operational efficiency across departments by delivering scalable, secure, and intuitive solutions.

Oversee and execute critical duties encompassing project management, team leadership, and operational efficiency to drive organizational goals. Develop and implement strategic initiatives that enhance productivity, streamline workflows, and ensure adherence to company policies and industry regulations. Collaborate with cross-functional teams to identify opportunities for improvement, optimize resource allocation, and deliver measurable results. Maintain accountability for budget oversight, performance metrics, and stakeholder communication to uphold accountability and transparency. Foster a culture of continuous innovation, professional development, and inclusive collaboration to cultivate a high-performing workforce.

Develop, construct, and implement automated workflows through Power Automate to enhance efficiency by eliminating repetitive tasks and approvals.

Develop tailored connectors within the Power Platform to enhance application functionality and facilitate seamless integration with external services.

Design and refine SQL queries to efficiently extract, transform, and load data from diverse data sources.

Develop and oversee REST API integrations to connect Power Platform solutions with external applications.

Implement automated desktop workflows for legacy or non-API systems leveraging tools such as Selenium and Power Automate Desktop.

Leverage FX formulas and query logic in Power Apps and Power Automate to develop interactive and adaptable user interfaces.

Design custom business applications leveraging Canvas Apps and Model-Driven Apps to enhance operational efficiency and user engagement.

Design and develop intuitive, responsive interfaces that meet specified business objectives while ensuring seamless user experiences across various devices and platforms.

Develop, maintain, and optimize SharePoint lists and libraries while seamlessly integrating them with Power Platform applications and automated workflows.

Responsible for administering document libraries, overseeing permission configurations, and managing metadata frameworks.

Partner with various departments to collect requirements, assess business needs, and implement customized solutions.

Deliver comprehensive training and ongoing assistance to end-users regarding implemented solutions.

Ensure adherence to established organizational protocols regarding data management, security protocols, and application lifecycle governance.

Maintain technical documentation, user guides, and change logs to ensure accuracy and accessibility. Regularly monitor existing automations and applications to assess their performance and reliability, promptly addressing any issues that may arise.

Gather insights from user feedback and adapt strategies to meet shifting business needs.

Seeking a candidate with a proven track record in the relevant field, demonstrated through at least five years of professional experience. The ideal applicant will hold a bachelor’s degree or higher in a related discipline, complemented by specialized training or certifications where applicable. Strong analytical skills and proficiency in industry-standard software are essential requirements. The role demands meticulous attention to detail, exceptional problem-solving abilities, and the capacity to work efficiently under pressure. Excellent communication and teamwork capabilities are also critical for fostering collaboration and achieving organizational objectives.

Candidates must hold a university degree in any discipline, coupled with two to three years of relevant professional experience.

We seek candidates with a robust blend of technical expertise and interpersonal abilities. Ideal applicants will demonstrate proficiency in relevant software platforms, analytical problem-solving, and collaborative teamwork. Strong communication skills, both written and verbal, are essential for effective stakeholder engagement. Adaptability to evolving industry trends and a commitment to continuous learning are also highly valued. Additionally, experience in project management, leadership, and strategic planning will be advantageous for success in this role.

Proven expertise in leveraging Power Apps—both Canvas and Model-Driven Apps—alongside Power BI, Power Automate, and AI Builder is essential. A deep understanding of these Microsoft Power Platform tools is required to design, develop, and implement robust solutions efficiently.

Proven expertise in utilizing Power Automate to design, implement, and optimize workflow automation and Robotic Process Automation (RPA) solutions is required.

Demonstrates exceptional mastery of SQL and other data query languages with a high level of proficiency.

Proficiency in integrating RESTful APIs and connecting with third-party services is essential.

Skilled in designing and implementing bespoke connectors within the Power Platform environment.

Proficiency in leveraging Data Analytics, Data verse, Azure Active Directory (Azure AD), and integration tools within the Microsoft ecosystem is essential.

Demonstrated ability to analyze complex situations, identify root causes, and implement effective solutions with a strong focus on troubleshooting and problem resolution.

Proven capability to oversee several simultaneous projects while fostering clear, consistent communication with all stakeholders.

Qualified applicants are encouraged to submit their CV along with a concise introductory note to hr.tht@tangerine.africa, ensuring the email subject includes the Job Title.

Qualifications

BA/BSc/HND

Experience Required

2 - 3 years

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