Job Purpose
This position is designed to cultivate enduring partnerships with the designated customer portfolio.
This position is responsible for analyzing customer needs, developing strategic plans to fulfill those requirements, and ultimately driving revenue growth for the organization.
The position is responsible for driving the sales of the company’s products and services within a designated line of business (LOB).
Achieves steady, profitable expansion of sales revenues within the line of business by implementing established sales strategies.
Oversee and manage key operational tasks to ensure organizational efficiency, including developing and implementing strategic initiatives aligned with company objectives. Lead cross-functional teams to drive project execution, fostering collaboration and accountability at every stage. Analyze performance metrics and market trends to identify opportunities for improvement and innovation. Maintain compliance with industry regulations while upholding quality standards and best practices. Serve as a liaison between senior leadership and departmental heads to facilitate transparent communication and alignment on business goals. Provide mentorship and guidance to staff, supporting professional growth and fostering a high-performance culture.
Produce revenue across a designated client portfolio while attaining the company’s established sales objectives.
Devise strategies to uncover additional sales prospects within current accounts, thereby sustaining strong client-account manager rapport through the implementation of up-selling and cross-selling techniques.
Facilitating client meetings to ensure clear communication, alignment on objectives, and progress tracking.
Crafting proposals, bids, and quotes forms a key responsibility of this role.
Attend all scheduled sales meetings and, as needed, participate in technology exhibitions.
Deliver outstanding customer satisfaction by actively engaging with clients to address their needs and concerns effectively.
Collect and analyze customer feedback, then facilitate the resolution of any issues raised, ensuring timely and satisfactory outcomes.
Responsible for the ongoing management and updates of customer contact records.
Proactively recognize, address, and escalate client conflicts while implementing effective resolutions to ensure satisfaction and maintain strong business relationships.
Collaborate closely with the sales team and cross-functional colleagues from other departments who are involved in managing the same account.
Assess and determine the financial parameters allocated by clients for their projects or services.
Achieve established goals and adhere to set timelines for assigned accounts.
Key Result Area
The LOB is responsible for meeting and exceeding its designated sales targets, ensuring that all objectives are attained through strategic planning and effective execution.
Cultivate and sustain productive, collaborative relationships with fellow team members to foster a positive and efficient work environment.
We maintain a robust and diverse client base, consistently delivering exceptional service to ensure high levels of satisfaction and long-term relationships. Our commitment to quality and reliability fosters a strong reputation, enabling us to expand our reach and deepen client engagement across various markets.
A productive and collaborative partnership between the sales and technical teams is essential.
Seeking a candidate with a minimum of five years of relevant experience in a similar role, strong analytical skills, and proficiency in industry-specific software. The ideal applicant will hold a bachelor’s degree in a related field and demonstrate excellent communication abilities, both written and verbal. Additionally, experience with project management tools and a track record of delivering results within tight deadlines are essential. Knowledge of compliance regulations and the ability to work collaboratively in a team environment are also required. Preferred qualifications include certification in the relevant domain and prior experience in a leadership capacity.
Seeking candidates with a minimum of three years of relevant experience in the field, along with a bachelor’s degree in a related discipline or equivalent professional training. Preference will be given to applicants holding advanced certifications or specialized coursework that aligns with the position’s core competencies. Solid academic credentials and hands-on expertise are essential for success in this role.
With a minimum of four years of hands-on sales experience within the IT sector, candidates should demonstrate a proven track record in an active sales capacity.
A bachelor’s degree in a relevant field is required.
Proficiency in environments driven by measurable objectives is highly beneficial.
Knowledge Requirements include a comprehensive understanding of industry standards and best practices, proficiency in relevant software and tools, familiarity with regulatory compliance, and expertise in core business functions. Candidates should possess strong analytical skills to interpret complex data, as well as the ability to apply technical knowledge to solve practical problems. A solid grasp of project management principles and effective communication skills are also essential to collaborate efficiently with cross-functional teams and stakeholders.
Demonstrates a comprehensive understanding of current market trends, competitive landscapes, and industry best practices to inform strategic decision-making and drive business growth.
Demonstrates a comprehensive understanding of product portfolios and solution offerings, ensuring alignment with client needs and business objectives. Applies technical expertise to effectively communicate features, benefits, and value propositions. Stays informed about industry trends, competitive landscapes, and emerging technologies to enhance strategic recommendations. Collaborates with cross-functional teams to refine solutions and address complex customer challenges.
We value deep understanding of our customers’ needs and preferences. Our team actively seeks insights into client behaviors and expectations to enhance service delivery. This role requires keen analytical skills to interpret customer data effectively and apply those findings to improve satisfaction and loyalty.
With expertise in competitive intelligence, the ideal candidate will possess a deep understanding of market dynamics, competitor strategies, and industry trends. They will conduct thorough analyses to identify key competitors, assess their strengths and weaknesses, and anticipate potential threats or opportunities. Responsibilities include gathering and interpreting data from diverse sources, synthesizing findings into actionable insights, and presenting strategic recommendations to inform decision-making. Strong analytical skills, attention to detail, and the ability to communicate complex information clearly are essential. Prior experience in competitive research, strategic planning, or a related field is highly desirable.
Proficient communication abilities, both written and verbal, are essential. A minimum of five years of experience in a related field is mandatory. Proficiency in industry-specific software and tools is required. Strong problem-solving skills and the capacity for analytical thinking are critical. The ability to work independently as well as collaboratively within a team is necessary.
Proven ability to negotiate effectively and persuasively in diverse business scenarios. Requires strong interpersonal communication skills to build rapport and achieve mutually beneficial agreements. Must demonstrate strategic thinking to evaluate options, anticipate outcomes, and secure favorable terms while maintaining professional relationships. Familiarity with negotiation frameworks and experience in cross-functional or high-stakes discussions preferred.
Strong skill set in lead generation and client outreach is required.
We excel in establishing strong professional relationships grounded in mutual respect and shared objectives, fostering an environment conducive to collaboration and growth.
Demonstrates strong proficiency in attentive listening, ensuring full comprehension of verbal communications and fostering meaningful engagement with colleagues or clients.
Proven ability to communicate effectively with diverse stakeholders, ensuring clarity and precision in all interactions. Strong verbal and written communication skills are required to articulate ideas, convey information, and foster collaborative relationships across teams and departments.
Exceptional presentation skills are essential, requiring the ability to articulate ideas clearly and engagingly to diverse audiences. Candidates should demonstrate proficiency in structuring compelling narratives, tailoring content to specific stakeholders, and utilizing visual aids effectively. Strong public speaking abilities, including confidence and adaptability in various settings, are crucial. Experience in delivering presentations to both technical and non-technical audiences is highly valued, as is the capacity to handle questions and feedback with poise and clarity.
Proficient written communication abilities are essential.
Ability to cultivate and sustain strong professional connections is essential. Proficiency in managing diverse stakeholder relationships, including clients, partners, and internal teams, is required. Strong interpersonal skills are necessary to navigate complex interactions and foster collaboration.
Fuel a robust enthusiasm for sales, demonstrating an unwavering commitment to driving revenue growth and fostering client relationships. Exhibit exceptional interpersonal skills, persuasive communication, and a results-driven mindset to consistently meet and exceed sales targets. Maintain a proactive approach to identifying new business opportunities while delivering outstanding customer service and nurturing long-term partnerships.
Exceptional negotiation skills are required to effectively engage with clients, partners, and internal stakeholders, ensuring mutually beneficial agreements are reached while maintaining strong professional relationships. The ability to analyze complex situations, develop strategic solutions, and persuasively communicate terms is essential for driving successful outcomes in high-stakes discussions.
Demonstrates strong leadership capabilities, with the ability to guide teams effectively, inspire collaboration, and foster a productive work environment.
To submit your application, please follow the specified method outlined below. Ensure your application includes all required documents and information as indicated in the application instructions. Follow the outlined procedure meticulously to guarantee that your application is processed efficiently and considered for review.
Qualified applicants are encouraged to submit their résumé to apply@alfred-victoria.com, ensuring the job title is specified in the email subject line.
Qualifications
BA/BSc/HND
Experience Required
4 years
