Primary objective: To drive strategic initiatives and operational excellence within the organization, ensuring alignment with long-term goals while fostering innovation and sustainable growth.
Deliver operational assistance to the hotel’s internal control and compliance framework by conducting regular control evaluations, recording deviations, supporting inquiry processes, and facilitating prompt resolution of corrective measures to safeguard hotel assets and maintain its reputation.
Spearheads essential duties, which encompass managing day-to-day operations to enhance efficiency, leading cross-functional teams in executing strategic initiatives, and ensuring adherence to company policies while maintaining high standards of accountability. Oversees project timelines, allocates resources effectively, and monitors progress to meet key performance indicators. Collaborates with senior leadership to align business objectives with operational capabilities and drives continuous improvement through data-driven decision-making. Identifies risks, implements mitigation strategies, and fosters innovation to sustain competitive advantage.
Daily responsibilities include conducting cash counts, performing spot checks on POS reconciliation, reviewing night audit variances, and verifying petty cash balances across all outlets.
Conduct transaction testing by meticulously sampling and auditing guest folios, credit card settlements, supplier invoices, and payroll entries to verify accuracy and ensure adherence to established policies.
Perform inventory verification by participating in cycle counts for food and beverage, minibar, and housekeeping stores; document any inventory shrinkage and assist with implementing loss-prevention strategies.
Ensure procurement controls are maintained by reviewing purchase orders, approval matrices, and vendor documentation to mitigate the risk of unauthorized expenditures.
Maintain compliance monitoring by developing and updating checklists to ensure adherence to statutory, brand, and corporate requirements. Additionally, prepare weekly control reports to document compliance status and promptly escalate any identified exceptions for further review.
Provide assistance in fraud and discrepancy investigations, manage the documentation of corrective actions, and ensure their thorough completion and verification.
Conduct introductory training sessions focused on control awareness and provide assistance during the implementation of policy updates.
Seeking a candidate with a Bachelor’s degree in a relevant field or equivalent experience, along with at least three years of professional experience in a similar role. Must demonstrate strong analytical, problem-solving, and communication skills, along with proficiency in industry-specific software and tools. Ideal applicants will exhibit a keen attention to detail, a proactive approach to tasks, and the ability to work both independently and collaboratively within a team. Additionally, familiarity with project management methodologies and a commitment to continuous learning are highly desirable.
A Bachelor’s degree or higher in Accounting, Finance, Hospitality, or a closely related discipline is required.
Proven experience of 1 to 3 years in hotel operations, internal audit, or finance is required, with practical familiarity in PMS/POS systems, such as Opera, considered a valuable asset.
Skills: Strong attention to detail, basic forensic mindset, Excel proficiency, clear written reports, and good stakeholder communication.
On-site position requiring a rotating shift schedule that includes weekends and public holidays to ensure continuous outlet operations and adherence to audit schedules.
Qualified applicants are encouraged to submit their CVs to lisasuitescareer@gmail.com and hro@lisasuites.com, with the position title clearly indicated in the email subject line.
Qualifications
BA/BSc/HND
Experience Required
1 - 3 years
