Relocated to Zulu, Jos, Aka, or Selena, offering exceptional opportunities within the designated areas.
The position offers a competitive annual compensation package totaling five hundred thousand dollars.
Job Summary
The General Manager provides strategic leadership to drive profitability, operational excellence, and sustainable growth for the branch. This position oversees all operational units on-site—including the bakery, restaurant, mart, filling station, and supporting functions—to deliver outstanding customer service, maximize revenue, and uphold corporate policies and standards.
Oversee a comprehensive range of duties encompassing strategic planning, operational execution, and team leadership to ensure organizational objectives are met efficiently. Collaborate across departments to align workflows, optimize productivity, and foster a culture of accountability and innovation. Develop and implement policies, procedures, and performance metrics to enhance operational excellence and drive continuous improvement. Monitor key performance indicators (KPIs) to assess progress, identify gaps, and implement corrective actions as needed. Serve as a primary liaison with stakeholders, including executives, clients, and external partners, to cultivate strong relationships and facilitate seamless communication. Lead, mentor, and empower teams through coaching, training, and professional development initiatives to maximize individual and collective potential. Ensure compliance with industry regulations, ethical standards, and company policies while maintaining a focus on risk management and sustainability.
Deliver strategic and operational guidance to all business units across the branch.
Accelerate revenue growth and enhance profitability within bakery, restaurant, mart, and station operations.
Formulate and execute comprehensive business plans alongside operational strategies to drive organizational growth and efficiency.
Oversee branch financial performance to ensure revenue and profit targets are consistently met.
Responsible for monitoring inventory levels, ensuring accurate tracking and minimizing wastage and losses.
Guarantee adherence to all health, safety, financial, and regulatory mandates to maintain organizational integrity and legal conformity.
Oversee departmental leaders and hold them responsible for achieving desired outcomes.
Analyze operational reports to identify areas requiring improvement and execute necessary corrective measures to resolve identified issues.
Develop and maintain robust, mutually beneficial connections with clients, vendors, regulatory bodies, and key community partners.
Analyze potential growth avenues and propose strategic enhancements to optimize business performance.
Deliver outstanding customer service consistently at every touchpoint of the customer journey.
Oversee recruitment efforts, performance management strategies, and professional development programs for the branch team.
Seeking a highly motivated professional with a minimum of five years of relevant experience in the field, along with a proven track record of delivering successful outcomes. Candidates must possess a bachelor’s degree in a related discipline and demonstrate strong analytical, problem-solving, and communication skills. Proficiency in [specific software/tools] is essential, as is the ability to work both independently and collaboratively in a fast-paced environment. Prior experience in [specific industry or role] is preferred, along with a commitment to continuous learning and professional development.
A Bachelor’s Degree in Business Administration, Management, Accounting, Economics, or a closely related discipline is required.
An MBA qualification is considered beneficial for this role.
A minimum of eight years of management experience, including at least three years in a senior leadership position.
Proven track record in overseeing diverse operational units across retail, hospitality, manufacturing, or allied industries.
Proficient in delivering exceptional customer service with strong interpersonal and communication abilities. Demonstrates proficiency in [specific software/tools] and maintains a high degree of accuracy in data management. Requires a minimum of [X years] of relevant experience in [industry/field], along with a proven track record of meeting or exceeding performance targets. Exhibits adaptability to evolving priorities and a commitment to continuous professional development. Must possess analytical skills to assess complex situations and propose effective solutions. Team collaboration and leadership competencies are essential for driving project success.
Exceptional proficiency in business strategy and market dynamics.
A strong proficiency in financial management and budgeting is essential, encompassing the ability to oversee financial operations, allocate resources efficiently, and maintain accurate financial records. This role requires meticulous attention to detail, analytical thinking, and the capacity to develop and adhere to budgets while ensuring compliance with financial regulations and organizational goals.
Demonstrates strong leadership abilities and expertise in managing teams effectively.
Strategic thinking and implementation are essential, requiring the ability to analyze complex situations, anticipate future trends, and develop innovative solutions while aligning actions with long-term objectives. The role demands meticulous planning, decisive decision-making, and the capacity to translate vision into measurable results, ensuring sustainable growth and competitive advantage.
Demonstrates strong analytical and critical thinking capabilities to evaluate situations and develop effective solutions. Exhibits sound judgment when addressing challenges and making informed choices to achieve optimal outcomes.
Effectively engage with stakeholders and navigate negotiations to achieve mutually beneficial outcomes, ensuring alignment with organizational objectives and maintaining strong professional relationships throughout the process.
Effective communication and the ability to deliver compelling presentations are essential.
Qualified applicants are encouraged to submit their CV via email to aprilbykunbiresumes@gmail.com, ensuring the position is clearly indicated in the subject line.
Qualifications
BA/BSc/HND
Experience Required
8 years