Responsibilities include fostering a collaborative work environment, ensuring all projects are completed within specified timelines, and maintaining high standards of quality in deliverables. This role requires the ability to manage multiple priorities, adapt to changing circumstances, and communicate effectively with stakeholders. Candidates must possess strong organizational skills, proficiency in relevant software tools, and a minimum of three years of industry experience. The ideal applicant will demonstrate leadership in guiding teams, resolving conflicts, and driving continuous improvement initiatives. Additionally, accountability for budget adherence and resource allocation is expected.
Responsible for managing the overall operations of all three restaurant locations, including the coordination of quality production, sales, staff management, restaurant ambience, cleanliness, and hygiene standards.
Monitor daily sales performance across all outlets and verify that Shift Managers fulfill their assigned responsibilities with precision and accountability.
Implementing policies and processes while ensuring adherence to all relevant regulations, particularly those governing food safety and hygiene standards.
To enhance employee competencies, design and implement a comprehensive training calendar, and coordinate essential development programs for both front office and production staff.
When a customer complaint is escalated, address it with professionalism and resolve the issue effectively.
Formulate strategies and action plans to consistently meet and surpass daily sales objectives across all retail locations.
Verify that kitchen staff deliver products accurately in alignment with customer orders and established company standards.
Enhance customer satisfaction by designing and executing strategies aimed at delivering exceptional service, thereby fostering long-term loyalty and positive brand perception.
Perform regular inspections of the production floor, inventory areas, and front office to verify that all staff members adhere to regulatory standards.
Ensure disciplinary matters are addressed promptly and escalated to the Human Resources department whenever necessary for further evaluation and resolution.
To devise strategies aimed at minimizing wastages and lowering production costs.
To stay informed about competitors in the local market, you will design and implement strategic initiatives aimed at customer retention, including crafting targeted marketing plans and innovative promotional campaigns.
Oversee the execution of localized sales development initiatives, ensuring alignment with strategic objectives and regional market dynamics.
Seeking a motivated individual to fulfill the role of [Job Title], responsible for [specific responsibilities]. The ideal candidate will possess proven experience in [relevant skills or fields], a strong background in [specific expertise], and exceptional proficiency in [tools or technologies]. Key qualifications include [specific degrees, certifications, or years of experience], along with the ability to [critical soft skills or competencies]. The successful applicant will demonstrate a commitment to [core values or company goals], with a track record of achieving [measurable accomplishments] in prior positions. This position demands excellent problem-solving abilities, meticulous attention to detail, and the capacity to collaborate effectively within a dynamic team environment.
A bachelor’s degree in Marketing, Hospitality, Business Administration, or a closely related discipline is required.
Seeking a candidate with at least five years of leadership experience within the fast food industry, demonstrated by a history of consistently exceeding sales targets.
Exceptional leadership capabilities and proficiency in handling disciplinary matters are essential.
Effective communication and well-rounded expertise are essential qualifications for this position.
Proficiency in resolving customer conflicts through calm and composed communication techniques.
Demonstrates strong delegation skills, ensuring tasks are assigned appropriately and executed effectively to meet objectives. Exhibits meticulous follow-through to ensure accountability and timely completion of delegated responsibilities.
Proficiency in Microsoft Excel and prior experience with class software represent additional benefits for this role.
Must demonstrate adaptability in managing three distinct restaurant locations simultaneously.
Qualified candidates who meet the job requirements are encouraged to submit their application via email to recruitment@jsixgroup.com, with the job title and preferred location specified in the subject line.
Qualifications
BA/BSc/HND
Experience Required
5 years
