We are seeking a highly motivated professional to fill this position, where the candidate will be responsible for performing a variety of critical tasks to ensure seamless operations. The ideal applicant must possess a minimum of three years of relevant experience, along with a proven ability to manage multiple priorities in a fast-paced environment. Strong organizational skills and meticulous attention to detail are essential, as the role involves coordinating with cross-functional teams and adhering to strict deadlines. Additionally, the candidate should demonstrate proficiency in industry-standard software and tools, along with excellent communication skills to convey information clearly and efficiently. A bachelor’s degree in a related field is required, and prior supervisory experience is a strong advantage.
Develop and implement strategic communication plans that ensure effective operational messaging and transparency. Maintain a consistent presence to observe and document key operational activities, ensuring accurate representation and accountability.
The incumbent is responsible for developing and overseeing communications strategies within the country, reporting to the Heads of Mission and working alongside Communications Advisors or the Field Communications Coordinator, as relevant. This role demands adaptability to operational demands, emergencies, and crises while ensuring efficient prioritization of tasks.
Monitors emerging developments in MSF project locations to determine if they warrant public statements or communications from the organization.
Actively pursues avenues to bring attention to crises that receive insufficient coverage.
Proactively identifies critical challenges within MSF operations that impact communications, providing strategic guidance on messaging and public positioning while collaborating and coordinating with humanitarian affairs managers as required.
Crafts or revises a Country Communications Framework (CCF), outlining all key operational communications priorities within the country, in partnership with Communications Advisors (CA’s) or the Field Communications Coordinator, as relevant.
Establishes comprehensive protocols for crisis communications management tailored to each country’s regulatory and operational environment.
In urgent situations, guarantees the prompt provision of guidance and content to journalists, the MSF communications network, and the public, as specified in the MSF Emergency Communications Framework, and aligned with the Emergency Fundraising Policy when necessary.
Designs, implements, and leads the creation, execution, and supervision of dissemination and engagement strategies to maximize impact and audience interaction.
Oversees the entirety of media management nationwide, encompassing national and international outlets, traditional and digital platforms, influencers, and citizen media. Responsibilities may be distributed among field communications staff, including media relations oversight, content pitching, and the coordination of media events or visits to MSF projects, contingent upon the team’s organizational structure.
Works in partnership with MSF digital teams—whether local, regional, or international—to develop and implement strategic social media engagement and dissemination plans.
Conducts assessments to pinpoint media and communication training requirements among operational personnel and subsequently arranges and oversees the required instructional sessions.
Serves as a designated representative for MSF upon request, communicating on behalf of the organization as needed.
We are seeking a skilled professional to oversee content production, ensuring the creation of high-quality, engaging material across various platforms. The ideal candidate will have proven experience in content strategy, copywriting, and digital content management, with a strong understanding of SEO best practices and audience engagement metrics. Responsibilities include researching topics, drafting and editing content, collaborating with graphic designers and marketing teams, and maintaining brand consistency. Proficiency in content management systems, analytical tools, and multimedia production is required, along with excellent communication and project management skills. Familiarity with industry trends and the ability to meet deadlines in a fast-paced environment are essential.
Evaluates and selects appropriate communication tools in alignment with established objectives, key messages, and intended recipient groups.
Crafts compelling narratives from operational or medical data, aligning them with the needs and context of humanitarian and health crises.
Produces timely content, including AV, flash quotes, press releases, tweets, and other relevant formats, while guiding production and gathering materials in alignment with strategic goals and budget constraints, even amid rapidly changing priorities.
Delivers essential content to the Communications Advisor (CA) and other communications personnel at the headquarters level, providing materials including testimonials, imagery, videos, and relevant information to support content production efforts.
Ensures strict adherence to MSF’s communications ethical guidelines in all directly collected and produced materials, including consent protocols, DEI (diversity, equity, and inclusion) principles, and any other applicable communications standards.
Compiles and preserves a comprehensive log of communication outputs generated within the country to strengthen the organization’s institutional knowledge base.
We are seeking a skilled professional to oversee digital and media monitoring initiatives, ensuring comprehensive tracking and analysis of online content and media channels. The ideal candidate will possess a keen eye for identifying relevant trends, mentions, and conversations across various platforms. Responsibilities include monitoring news outlets, social media channels, and industry-specific publications to gather actionable insights. Additionally, the role requires proficiency in using specialized monitoring tools and software to compile reports and assess the impact of media coverage. Strong analytical skills and attention to detail are essential to interpret data accurately and present findings effectively.
Applies digital and media monitoring tools to construct, refine, and deepen insights into the media environment, audience behaviors, and prevailing public narratives, while simultaneously tracking Médecins sans frontières (MSF) coverage and pinpointing instances of misinformation or reputational risks.
Ensures timely reporting of any adverse mentions of MSF to the relevant operations or communications teams, where appropriate, and provides strategic guidance on addressing such issues while overseeing or directing the response efforts.
Drive internal stakeholder engagement and reporting initiatives to ensure transparent communication and alignment with organizational objectives.
As the primary point of contact for heads of mission in-country when the Field Communications Coordinator is unavailable, the FCM serves as the central hub for public communications. The FCM collaborates with Heads of Mission, field coordinators, medical coordinators, humanitarian affairs staff, and other key operational colleagues to assess needs, provide strategic guidance on messaging, and manage requests for communication support.
Designs and implements consistent reporting systems to track planned initiatives and measure performance outcomes.
Field communications teams operating within the same country must maintain active communication with one another, ensuring the sharing of updates on ongoing initiatives and the strategic coordination of shared resources. This includes managing digital platforms and overseeing press relations to uphold consistency and efficiency in external messaging.
Global communications infrastructure for Médecins sans frontières (MSF), facilitating coordinated information sharing and strategic messaging across all operational regions.
Delivers real-time insights and strategic counsel to the MSF communications network regarding operational and humanitarian developments, identifying key communications opportunities and shaping messaging accordingly.
Responds promptly to requests from the MSF communications network by developing content intended for global distribution, coordinating journalist visits, and supporting targeted campaigns or fundraising initiatives, whenever feasible.
Responsible for overseeing team performance and ensuring efficient allocation of financial resources within established budgets to drive project success and organizational objectives. Requires strong leadership capabilities to guide and develop team members while maintaining fiscal responsibility. Duties include monitoring expenditures, optimizing resource utilization, and providing strategic recommendations to enhance cost-effectiveness and team productivity.
Where appropriate, the FCM provides oversight, guidance, and leadership to staff members within their direct supervision.
The FCM, when applicable, prepares and submits an annual communications budget for review and approval to the Head of Mission(s) and the communications department at HQ.
MSF Section/Context-Specific Accountabilities require a dedicated professional to oversee specialized duties aligned with Médecins sans frontières’ (MSF) operational frameworks. This role demands expertise in managing targeted responsibilities that cater to unique sections or environments within MSF’s global missions. Key duties include strategizing, implementing, and evaluating context-specific initiatives to ensure alignment with MSF’s humanitarian objectives. The position requires a deep understanding of sectoral dynamics, compliance with MSF’s protocols, and the ability to adapt to evolving operational challenges while maintaining the organization’s core principles of impartiality, neutrality, and independence.
Enhance relationships with national and international media outlets to increase awareness of humanitarian and health challenges in Nigeria.
Identify compelling storytelling opportunities and facilitate strategic media outreach that aligns with MSF’s operational priorities.
Assist the Digital/Social Media Officer in enhancing the visibility and interaction of MSF’s social media channels.
Support the development of content direction and audience growth strategies in alignment with the organization’s communication objectives.
Working in concert with the Field Communications Coordinator, diligently track and analyze developments across Nigeria, with particular emphasis on malnutrition trends and disease outbreaks.
Deliver prompt notifications regarding any escalation in the humanitarian landscape to guide advocacy initiatives and strategic operational adjustments.
Spearhead the development and implementation of communication strategies for project launches, completions, and significant operational changes.
Craft messaging that maintains consistency, timeliness, and alignment with MSF’s overarching positioning.
Effective coordination and seamless continuity within the communications team will be maintained through consistent team meetings, the establishment and enforcement of standard operating procedures (SOPs), and the regular management and updating of SharePoint and other knowledge management tools.
Support the professional advancement of Field Communications Officers (FCS) by providing targeted training, offering ongoing mentorship, and proactively identifying avenues for career progression—such as opportunities for detachment or expatriation where applicable.
Facilitate the hiring process for locally recruited communications personnel.
Facilitate seamless onboarding and orientation processes to align new team members with MSF’s communication methodologies and established standards.
Assist in fulfilling supplementary responsibilities as needed to advance the execution of the nation’s communications strategy and adapt to changing operational requirements.
The role necessitates a minimum of three years of hands-on experience in a related field, along with a bachelor’s degree in a relevant discipline. Proficiency in industry-standard software or tools is essential, complemented by exceptional problem-solving skills and the ability to work independently or collaboratively. Strong organizational abilities, meticulous attention to detail, and effective communication are critical for success. Candidates must demonstrate adaptability in fast-paced environments and a commitment to continuous learning and professional development.
Education
A university degree in a relevant discipline—such as Journalism, Communication, Development Studies, Political Science, or International Relations—is required.
Seeking a candidate with a proven track record of accomplishment in a relevant field, demonstrating expertise through hands-on experience or specialized training. The ideal applicant will possess at least [X] years of professional experience, with a strong foundation in [specific skills or industries]. Responsibilities include applying this experience to deliver measurable results, troubleshoot complex issues, and contribute to strategic initiatives. Familiarity with [specific tools, methodologies, or systems] is essential, along with the ability to collaborate effectively within a team or independent setting. Strong analytical, problem-solving, and communication skills are required to excel in this role.
A minimum of four years of professional experience in communication, journalism, or public relations is required for this role.
Required: Proven experience collaborating with Médecins sans frontières (MSF) or similarly reputable international nongovernmental organizations (NGOs) in humanitarian settings.
Desirable candidates will have prior experience overseeing and leading teams, demonstrating strong leadership capabilities and the ability to foster collaboration among group members.
Proficient in multiple languages with the capacity to translate effectively between them, ensuring clarity and cultural relevance in all communications, with a preference for fluency in both written and spoken forms.
Proficiency in English at a minimum of C1 level is essential for this role, while fluency in Hausa is considered desirable.
We are seeking a candidate with strong expertise and proficiency in key areas to successfully fulfill the role’s demands. The ideal applicant must possess the necessary qualifications, technical abilities, and professional competencies to meet the outlined expectations. They should demonstrate a deep understanding of the required subject and exhibit the skills needed to perform the job effectively.
Proficiency in computer literacy, specifically with Microsoft Office applications and internet navigation, is required.
Desirable candidates will possess expertise in photography and video production, along with proficiency in the Adobe Creative Suite.
We seek candidates who demonstrate proficiency in key competencies essential for this role. Relevant experience in specific areas is required to ensure alignment with organizational goals. The ideal applicant must possess strong analytical skills to interpret complex data and make informed decisions. Effective communication abilities are necessary to collaborate across teams and convey ideas clearly. Proficiency in industry-standard tools and software is expected, along with the capacity to adapt to evolving technological advancements. Leadership potential is valued, as the role involves guiding initiatives and mentoring colleagues. A commitment to continuous improvement and professional development is also emphasized to drive long-term success.
Proficient in developing and harmonizing communication strategies that effectively connect objectives, target audiences, channels, and formats.
Proven expertise in media management, encompassing landscape mapping, pitch development, press briefings, and spokesperson coordination.
Strong preference for candidates with demonstrated proficiency in managing high-stakes communication scenarios, particularly those involving crisis intervention and delicate public relations strategies.
Proficient in evaluating intricate humanitarian scenarios, such as malnutrition and disease outbreaks, and distilling key findings into clear, strategic messaging for decision-makers and stakeholders.
Proficient in crafting compelling narratives and adapting them into persuasive communication materials tailored for various platforms.
Experience in social media management is highly valued, with a focus on expanding audience reach, enhancing engagement levels, and addressing potential risks such as misinformation and disinformation.
Leads through personal example, cultivates a cohesive team environment, and promotes staff growth by providing mentorship and clear, structured guidance.
Demonstrates exceptional organizational ability, adept at juggling numerous projects at once while upholding rigorous standards amid demanding circumstances.
Demonstrated capacity to serve as a compelling ambassador for MSF, fostering and maintaining productive external partnerships while fulfilling official or unofficial spokesperson duties with professionalism and clarity.
The candidate must demonstrate flexibility and readiness to travel to Médecins sans frontières (MSF) field locations, even with minimal advance notice.
Qualifications
BA/BSc/HND
