The Extension and Farmer Success Manager will spearhead Vetsark’s initiatives for farmer onboarding, extension support, farm monitoring, and performance evaluation.
This position ensures farmers attain robust production, profitability, repayment, and retention results. The Manager oversees extension officers and field agents, tracks farm data, organizes technical interventions, and provides continuous support to farmers across every production cycle.
Oversee and execute a comprehensive range of duties critical to the role’s success, including managing daily operations, leading project initiatives, and ensuring adherence to organizational standards. Collaborate with cross-functional teams to align goals and deliver measurable results while maintaining high levels of efficiency and accountability. Develop and implement strategic plans to optimize performance, mitigate risks, and drive continuous improvement across all assigned functions. Monitor progress through regular assessments, adjust strategies as needed, and provide clear, actionable feedback to stakeholders.
We are seeking a dedicated professional to oversee the onboarding of new farmers and manage their portfolios efficiently. The role involves ensuring seamless integration of farmers into our system, maintaining accurate records of their progress, and providing ongoing support to enhance their productivity. Key responsibilities include coordinating onboarding processes, updating portfolio data, and addressing any challenges that may arise during the transition. The ideal candidate will have experience in agricultural operations, strong organizational skills, and the ability to communicate effectively with diverse stakeholders.
Identify, evaluate, and profile prospective poultry and aquaculture farmers before facilitating their onboarding process.
Verify that farmer Know Your Customer (KYC) processes, farm evaluations, and baseline data collection are fully completed.
Monitor the entire lifecycle of each farmer, from initial deployment to production, harvest, and repayment stages, ensuring accurate tracking and documentation throughout.
We evaluate farmers for renewal, expansion, suspension, or removal to ensure alignment with program requirements.
Provide expert guidance and assistance for extension and technical inquiries, ensuring users receive accurate solutions and troubleshooting support. Address complex technical challenges with efficiency, diagnosing issues and delivering clear, actionable resolutions. Maintain detailed records of interactions, documenting resolutions and escalating unresolved cases to senior support staff when necessary. Stay current with product updates, emerging technologies, and industry best practices to enhance service quality. Collaborate with cross-functional teams to identify recurring issues and contribute to the development of preventive measures and training materials.
Design and execute comprehensive training and production-support initiatives tailored specifically for farmers.
Offer expert advice regarding feeding protocols, vaccination schedules, biosecurity measures, mortality management strategies, and overall farm operational procedures.
Arrange farm visits, provide remote assistance, and deliver specialized interventions as needed.
Verify that farmers adhere to approved production plans and input-use schedules.
Farm Monitoring and Data encompasses the systematic tracking, analysis, and management of agricultural operations through advanced technologies. It involves collecting real-time data on crop health, soil conditions, weather patterns, and equipment performance to optimize productivity and sustainability. Professionals in this field must possess expertise in data interpretation, agricultural software, and IoT devices, along with strong problem-solving skills. Responsibilities include monitoring farm equipment remotely, analyzing yield trends, and implementing data-driven strategies to enhance efficiency and reduce operational costs.
Track population dynamics, mortality rates, feed utilization, weight progression, associated production expenses, and projected harvesting timelines for avian or aquatic species.
Field officers are responsible for preparing and submitting precise and punctual farm reports.
We provide specialized assistance to farmers to ensure their success and facilitate loan repayment. Responsibilities include offering personalized guidance on financial management, crop planning, and resource allocation to optimize productivity and profitability. Additionally, we analyze repayment schedules to assess affordability, identify potential challenges, and propose sustainable solutions. Strong communication skills and a deep understanding of agricultural practices are essential. Familiarity with agricultural financing and rural development programs is a plus.
Assist farmers in enhancing productivity, minimizing losses, and maximizing profitability through strategic guidance and practical solutions.
Formulate corrective action plans for farms that are not meeting performance expectations.
Collaborate closely with the Credit and Recovery departments to proactively mitigate the risk of defaults.
The role involves overseeing the harvesting process and managing the offtake agreements to ensure efficient production and distribution. Responsibilities include coordinating with field teams to optimize crop yields, monitoring harvest timelines, and maintaining clear communication with procurement and logistics partners. Additionally, the position requires negotiating and finalizing offtake contracts, tracking inventory levels, and ensuring adherence to quality and safety standards throughout the process. Strong organizational skills and a proactive approach to problem-solving are essential for success in this role.
Prepare precise projections of harvest outcomes to ensure reliable planning and resource allocation.
Perform comprehensive evaluations prior to harvest to ensure optimal conditions and readiness for collection.
Collaborate closely with Commercial, Operations, and Offtake teams to ensure seamless alignment and execution of strategies.
Oversee adherence to mutually agreed-upon quality and weight specifications by farmers.
Seasoned professionals with a proven track record in team leadership are invited to apply for this pivotal role, where responsibility for directing and developing field teams takes center stage. The position demands the ability to motivate and guide cross-functional groups toward achieving operational objectives, ensuring alignment with broader organizational goals. Candidates must exhibit strong interpersonal skills, strategic thinking, and the capacity to resolve complex challenges under dynamic conditions. A deep understanding of field operations, performance metrics, and team dynamics is essential, along with a commitment to fostering a culture of accountability and continuous improvement.
Oversee the hiring and recruitment processes for extension officers and field agents, ensuring alignment with organizational goals and staffing needs.
Responsibilities include distributing farmer portfolios and managing geographic coverage areas.
Establish clear benchmarks for farm visits, reporting protocols, and overall performance metrics.
Your responsibilities will involve meticulously examining and validating field reports to ensure their accuracy and completeness. This task includes carefully assessing the data and information presented to confirm that all details align with established standards and protocols.
Perform collaborative farm visits and conduct weekly portfolio review meetings.
Address field team performance and integrity concerns through proactive oversight and corrective measures.
Track and measure performance through clearly defined Key Performance Indicators (KPIs) to evaluate progress toward strategic objectives, ensuring accountability and continuous improvement across all operational areas. These metrics will provide actionable insights to refine processes, optimize resource allocation, and drive measurable outcomes that align with organizational goals and stakeholder expectations. Regular monitoring and assessment of KPIs will support data-driven decision-making and foster a culture of transparency and efficiency within the team.
Revised:
The process involves enrolling and engaging new farmers at a high level of efficiency. This metric ensures that new participants are successfully integrated and actively contributing to the program.
The maintenance of thorough and precise farmer records is essential. Ensuring that all documentation is completed accurately and maintained up to date is a critical responsibility. This includes recording essential data and verifying its correctness to support effective decision-making and compliance with regulatory standards.
Scheduled farm visits successfully executed are quantified as a percentage, reflecting the completion rate of planned on-site assessments.
Monitoring mortality rates, assessing weight gain trends, and evaluating overall production performance represent crucial responsibilities within this role.
Farmers’ adherence to production milestones is tracked and reported as a percentage. This metric evaluates the extent to which agricultural operations meet predefined targets for output, efficiency, or quality benchmarks. The measurement serves as a key performance indicator to assess operational effectiveness and identify areas requiring improvement. Regular monitoring ensures alignment with strategic goals and facilitates data-driven decision-making for enhanced productivity.
Enhancing farmer profitability and ensuring their long-term retention stand as critical objectives, requiring strategic initiatives that bolster financial viability while fostering sustainable engagement within agricultural communities.
Overseeing repayment metrics and the performance of portfolios in terms of risk exposure is essential.
The precision of harvest forecasting plays a pivotal role in ensuring operational efficiency and resource optimization within agricultural operations. Accurate predictions enable stakeholders to make informed decisions regarding planting schedules, labor allocation, and supply chain management, ultimately minimizing waste and maximizing yield potential. This critical function relies on a combination of historical data analysis, market trends, and advanced modeling techniques to mitigate risks associated with unpredictable weather patterns or fluctuating commodity prices. Professionals tasked with this responsibility must possess strong analytical skills, proficiency in data interpretation, and a deep understanding of agricultural economics to deliver reliable and actionable forecasts.
Ensure that field reports are both timely and of the highest quality.
Enhancing field-agent performance while ensuring strict adherence to regulatory standards represents a critical operational focus.
Seeking a qualified candidate with a strong background in the specified field, possessing relevant educational credentials and professional experience. The ideal applicant will demonstrate expertise through prior roles, specialized training, or certifications pertinent to the position. Proficiency in key technical skills, industry-standard tools, and methodologies is essential, along with the ability to apply this knowledge effectively in a dynamic work environment. Previous experience in similar responsibilities, problem-solving capabilities, and a track record of delivering measurable results are highly valued. Strong communication skills, adaptability, and a commitment to continuous learning are also required to thrive in this role.
A bachelor’s degree in Animal Science, Veterinary Medicine, Agricultural Extension, Fisheries, Aquaculture, or a closely related discipline is required.
Seven or more years of experience in agricultural extension, livestock production, or farmer support are required.
Seeking professionals with a proven track record in overseeing extension officers or field agents, ensuring their effective deployment and performance in field operations.
Proven expertise in poultry production systems, with aquaculture familiarity considered a beneficial asset.
Proficiency in agricultural credit, farmer monitoring, or structured offtake arrangements is considered advantageous.
Proficiency in utilizing spreadsheets, mobile applications, and farm-management systems is essential.
Demonstrates a readiness and capacity to undertake extensive travel on a regular basis.
Proven expertise in [specific competencies required for the role] is essential for this position. The ideal candidate will demonstrate strong proficiency in [key skill or area], along with a solid background in [relevant field or industry]. Exceptional analytical, problem-solving, and communication skills are critical to excel in this role, while the ability to work collaboratively within a team environment is equally important. Prior experience in [specific function or task] and familiarity with [relevant tools, software, or methodologies] are highly desirable. Additionally, the candidate must possess a keen attention to detail and the capacity to manage multiple priorities efficiently in a fast-paced setting.
Demonstrates extensive expertise in poultry and fish production, along with the ability to effectively support farmers throughout the process.
Provides leadership and oversees performance within field teams, ensuring alignment with organizational goals and fostering a high-performing work environment.
Responsibilities include maintaining rigorous data analysis and reporting standards to ensure accuracy and reliability in all outputs. Proficiency in compiling, interpreting, and presenting data-driven insights is required. Candidates must demonstrate meticulous attention to detail and adherence to structured methodologies in their analytical processes.
Commercial and risk awareness involves understanding market dynamics, identifying potential risks, and making informed decisions to balance opportunities with mitigation strategies. This role requires a keen ability to assess financial, operational, and strategic risks while aligning business objectives with prudent risk management practices. Candidates should demonstrate a strong grasp of industry trends, regulatory requirements, and the impact of external factors on organizational performance. Additionally, the position demands proactive problem-solving and the capacity to integrate risk considerations into everyday business operations.
Effective communication abilities and experience in providing farmer training are essential.
Ensuring unwavering integrity, meticulous attention to detail, and strong analytical problem-solving capabilities are essential for success in this role.
Proficient in collaborating effectively with Operations, Credit, Recovery, Technology, and Commercial teams.
Please submit your curriculum vitae and a cover letter to hr@vetsark.com for consideration.
Qualifications
BA/BSc/HND
