Job Summary
The Chief of Staff serves as the Group CEO’s strategic ally and primary driver of execution, tasked with converting the CEO’s vision, key priorities, and overarching business objectives into tangible outcomes across the organization.
Serving as a direct extension of the CEO, this position ensures seamless cross-functional collaboration, enforces executive accountability, oversees strategic project execution, and manages performance across all business units.
This role drives successful execution of critical initiatives, maintains alignment with the organization’s strategic priorities, and enables the CEO to concentrate on fostering growth, driving innovation, and providing visionary leadership.
Oversee and execute key operational duties, ensuring alignment with organizational objectives and maintaining high standards of efficiency. This includes managing critical projects, coordinating cross-functional teams, and implementing processes to enhance productivity and performance. Additionally, the role demands a proactive approach to problem-solving, data analysis, and decision-making to drive continuous improvement and achieve measurable outcomes. Strong leadership, communication, and organizational skills are essential to foster collaboration, engage stakeholders, and uphold accountability at all levels.
Strategic Execution: Drive the implementation of key initiatives with precision, aligning operational activities to overarching organizational objectives. Leverage data-driven insights to inform decision-making processes, ensuring resources are allocated efficiently to maximize impact. Monitor progress against predetermined benchmarks, adjusting strategies as needed to maintain momentum and achieve measurable outcomes. Collaborate cross-functionally to foster alignment, streamline workflows, and eliminate redundancies, thereby enhancing overall performance and sustainable growth.
Translate the CEO’s strategic priorities into clear, executable plans and measurable deliverables.
Execute strategic initiatives consistently across every business unit to ensure alignment with organizational objectives.
Oversee the execution of decisions made by executive leadership.
Oversee and administer the Group’s strategic project portfolio to ensure alignment with organizational objectives and efficient resource utilization.
Monitor business transformation projects and key escalation stages to ensure alignment with strategic objectives and timely resolution of critical issues.
Ensure that strategic initiatives are executed according to the established timeline and remain aligned with the defined scope.
Governance Oversight: The position involves ensuring adherence to governance frameworks, policies, and regulatory standards at the executive level. Responsibilities include overseeing compliance with corporate governance best practices and managing executive-level governance initiatives. Strong understanding of governance principles, risk management, and regulatory requirements is essential.
Facilitate strategic gatherings of the Executive Leadership Team to ensure alignment on critical organizational priorities and foster informed decision-making.
Develop and organize executive agendas, reports, and briefing materials with precision and clarity.
Maintain comprehensive records of decision logs and executive action trackers to ensure accurate documentation and tracking of critical decisions and actions.
Ensure diligent follow-through on executive commitments by systematically tracking their progress and finalization.
Identify and address risks, delays, and implementation gaps in a timely and proactive manner to ensure project continuity and success.
Maintain responsibility for the completion of agreed-upon actions across all departments.
Performance Management involves developing and implementing strategies to evaluate employee performance, provide constructive feedback, and foster continuous improvement across the organization. This includes setting clear performance expectations, conducting regular reviews, and identifying opportunities for professional growth. Additionally, the role requires analyzing performance data to inform decision-making, addressing performance gaps through targeted interventions, and ensuring alignment with company goals and objectives. Strong analytical skills, effective communication, and a proactive approach to talent development are essential for success in this position.
Design, implement, and regularly update executive dashboards to ensure accurate, timely, and actionable insights are provided. Oversee the creation and upkeep of these dashboards to support strategic decision-making and enhance organizational performance.
Monitor and evaluate key performance indicators and strategic goals to ensure alignment with organizational targets.
Assess and evaluate patterns in business performance to identify key trends and insights.
Organize and facilitate quarterly and annual business reviews to ensure comprehensive assessments of performance and strategic alignment.
Compile executive-level performance reports for the CEO, summarizing key metrics, trends, and strategic insights to support data-driven decision-making at the highest organizational level.
Facilitate accountability by conducting performance evaluations grounded in data-driven insights.
Demonstrated leadership within the CEO’s office, overseeing strategic initiatives and ensuring alignment with executive vision while fostering cross-functional collaboration and operational excellence.
Spearhead the Office of the CEO, transforming it into a high-performance execution powerhouse.
Oversee the strategic agenda and priorities of the CEO, ensuring alignment with organizational objectives and facilitating efficient execution.
By safeguarding the CEO’s focus, this role involves efficiently filtering and ranking issues to ensure critical matters receive appropriate attention and resolution.
Develop and manage executive-level communications while fostering stakeholder relationships to ensure alignment and engagement.
Craft strategic presentations, board papers, and briefing notes to support key decision-making processes.
Cultivate and maintain strong connections with both internal and external executive stakeholders.
Transforming and expanding the business through strategic initiatives is a key responsibility. This role will spearhead critical projects aimed at driving innovation, enhancing operational efficiency, and accelerating sustainable growth. Candidates must possess a proven track record of leading high-impact business transformations, coupled with exceptional analytical and leadership capabilities. Through cross-functional collaboration, the successful individual will identify opportunities, implement scalable solutions, and measure progress to ensure alignment with long-term organizational objectives.
Lead and oversee a diverse portfolio of strategic initiatives, ensuring alignment with organizational objectives and fostering cross-functional collaboration to drive impactful outcomes. Monitor progress through established metrics, identify potential risks, and implement corrective actions to maintain project momentum and achieve desired results.
We seek a dynamic professional to cultivate and oversee strategic partnerships that drive organizational growth and innovation. The ideal candidate will leverage extensive experience in relationship management, deal negotiation, and collaboration to forge mutually beneficial alliances with key stakeholders. Responsibilities include identifying high-potential partnership opportunities, executing comprehensive partnership agreements, and ensuring alignment with business objectives. Additionally, the role requires maintaining strong connections with existing partners, monitoring performance metrics, and fostering continuous improvement through feedback and strategic adjustments.
We are currently seeking professionals to lead and support ongoing enhancement initiatives within our organization. The role involves developing, implementing, and monitoring programs aimed at optimizing processes, increasing efficiency, and driving measurable improvements across various departments. Candidates must possess strong analytical skills, experience in project management, and a proven ability to collaborate with cross-functional teams. Responsibilities include identifying inefficiencies, designing data-driven solutions, and ensuring sustainable progress through regular evaluations and feedback mechanisms. Ideal applicants will have a background in Six Sigma, Lean methodologies, or related continuous improvement frameworks, along with the ability to influence stakeholders at all levels to foster a culture of innovation and excellence.
We are actively seeking dynamic individuals to identify and pursue new business development opportunities that align with our strategic growth objectives. Responsibilities include conducting thorough market research to assess industry trends, evaluating competitive landscapes, and cultivating relationships with potential clients and partners. The ideal candidate will possess proven experience in business development, a strong understanding of sales strategies, and exceptional interpersonal skills to facilitate successful negotiations and collaborations. Additionally, the role requires the ability to analyze data, develop compelling proposals, and drive revenue growth through innovative approaches. A bachelor’s degree in business, marketing, or a related field is preferred, along with a track record of achieving measurable results in previous business development roles.
We are seeking professionals to oversee and execute relocation and infrastructure initiatives, ensuring seamless transitions and robust project management throughout. These roles demand expertise in planning, coordinating, and implementing large-scale moves or infrastructure enhancements while adhering to strict timelines, budgets, and regulatory standards. Candidates must demonstrate proficiency in logistics, stakeholder communication, and risk mitigation to deliver high-impact results. Ideal applicants will possess a proven track record in managing complex projects, along with strong analytical and problem-solving skills to address unforeseen challenges effectively.
A minimum of two years of professional experience in a related field is required for consideration. Candidates must demonstrate prior work in a comparable role, showcasing relevant skills and expertise. This experience should align with the key responsibilities and expectations outlined for the position.
Our ideal candidate will bring 8 to 15 years of continuous, hands-on professional experience, demonstrating a clear trajectory of growth and increasing responsibility within their field.
A minimum of five years of demonstrated experience in senior leadership, strategic planning, operations management, or consulting roles is required, with preference given to candidates with a background in project management or serving as a Chief of Staff.
Proven track record of collaborating closely with C-level executives, including CEOs, Founders, Managing Directors, and other senior leadership teams.
Proven track record of spearheading cross-functional initiatives and driving successful business transformation projects.
Demonstrates a strong capacity to handle competing priorities within a dynamic and high-pressure setting.
Developed and maintained key performance indicators (KPIs), designed interactive dashboards, and conducted executive performance reviews to track organizational progress and decision-making.
Preferred:
Professional experience in healthcare, professional services, hospitality, luxury services, consulting, education, or multi-site operations is required.
Demonstrated expertise in scaling enterprises and leading growth-focused initiatives with a proven track record of success.
Demonstrates familiarity with corporate governance frameworks and executive board reporting procedures.
Others:
The Chief of Staff will serve as the pivotal leader responsible for guaranteeing that no essential initiatives or priorities go overlooked, thereby ensuring the seamless translation of strategic vision into tangible outcomes for the organization.
As a senior-level leadership opportunity, this position distinguishes itself from executive assistant or administrative support functions by offering a strategic and high-impact executive leadership mandate.
Qualified and enthusiastic applicants are encouraged to submit their most recent resume to jobs@smile360ng.com, ensuring the job title is clearly stated in the email subject line.
Qualifications
BA/BSc/HND
Experience Required
8 - 15 years
