Key Result Areas
Positioned to expand market reach, this role is tasked with driving product adoption across target segments to maximize revenue potential and strengthen competitive positioning. Key responsibilities include identifying growth opportunities, developing strategic initiatives to penetrate untapped markets, and executing go-to-market strategies aimed at increasing customer acquisition and retention. The ideal candidate will possess a proven track record in product launch execution, market analysis, and cross-functional collaboration to ensure successful product integration and sustained demand generation. Strong analytical skills, strategic thinking, and the ability to influence stakeholders at all levels are essential for achieving measurable outcomes in product penetration objectives.
Regularly assess market conditions by visiting assigned territories to verify route coverage and the availability of company products within the region.
Propose innovative product improvements aimed at boosting sales performance and enhancing customer satisfaction.
As part of this role, you will spearhead the introduction of innovative products to penetrate untapped markets and bolster the brand’s presence and reputation across the region.
Design and sustain a high-performing distribution network to guarantee punctual deliveries and exceptional customer service standards.
To optimize the SKUs portfolio and ensure alignment with strategic objectives, oversee its management to meet predetermined targets consistently.
Our role involves overseeing Customer Relationship Management, ensuring seamless interactions and fostering long-term client engagement. You will be responsible for maintaining up-to-date records, analyzing customer data to identify trends, and implementing strategies to enhance satisfaction and retention. This position requires strong interpersonal skills, proficiency in CRM software, and a keen ability to resolve issues promptly. Additionally, you will collaborate with cross-functional teams to align customer needs with business objectives and drive continuous improvement in service delivery.
Maintain a comprehensive and up-to-date database of all regional trade partners to facilitate seamless access and efficient communication.
Document all customer interactions and systematically track relevant data pertaining to activities, accounts, and trade partners.
Drive the Company’s product sales by providing comprehensive support to trade partners in their routine business activities.
Compile and organize trade databases encompassing distributors, retailers, and supermarkets to support strategic planning initiatives.
Engage with clients to evaluate their dynamic requirements and gauge the strength of the organization’s rapport with them.
Respond promptly to customer inquiries, complaints, and service-related issues upon receipt, ensuring efficient resolution and customer satisfaction.
Analyze market trends, evaluate competitor actions, and assess customer feedback to inform strategic decisions.
Reporting to the [Job Title/Department], the individual will be responsible for overseeing and presenting data, performance metrics, and key insights to senior leadership and stakeholders on a regular basis. This role involves compiling and analyzing reports, ensuring accuracy and timeliness, and communicating findings in a clear, concise, and actionable manner. The incumbent will collaborate with cross-functional teams to gather relevant information, identify trends, and support data-driven decision-making across the organization.
Prepare and deliver compelling sales presentations and proposals to the head of sales and senior management.
Ensure prompt responses to leads and customer inquiries, maintaining effective follow-up procedures to address all inquiries without delay.
Diligent documentation of sales activities and client engagements must be maintained to ensure comprehensive and precise records.
Compile ad hoc reports as required to provide timely insights and data-driven decision-making support.
Key metrics will be monitored to evaluate performance and progress toward organizational objectives, ensuring alignment with strategic goals. These indicators will be established to measure efficiency, productivity, and overall effectiveness in meeting assigned responsibilities. Regular assessments will be conducted to track advancements, identify areas for improvement, and support data-driven decision-making. Clear benchmarks will be set to provide measurable targets and facilitate accountability within the role.
Handle customer inquiries and concerns by addressing and resolving complaints and requests promptly and efficiently.
Ensuring absolute precision in all customer records and databases, with the ability to retrieve information swiftly and efficiently.
Foster and uphold a favorable brand image and customer perception index through consistent, high-quality interactions and service delivery.
Proficient in leveraging technology and MS Suite applications—including computers, Microsoft Word, Excel, and PowerPoint—as well as operating essential office equipment such as printers, fax machines, and scanners.
Deliver outstanding customer service while efficiently resolving inquiries and concerns in a timely manner.
Seeking candidates with a valid certification and relevant professional background to fulfill key responsibilities. Applicants must demonstrate expertise in [specific field or skill] along with a minimum of [X years] of hands-on experience in [relevant industry or role]. Strong analytical, communication, and problem-solving skills are essential for success in this position. The ideal candidate will have a proven track record of [specific achievement or responsibility], ensuring alignment with organizational goals and industry standards. Proficiency in [specific tools, software, or methodologies] is required to perform duties efficiently and effectively.
A minimum of an HND or Bachelor’s Degree in Marketing, Business, or a closely aligned discipline is required.
Seeking candidates with a minimum of three to five years of proven sales experience, with a specialized emphasis on cosmetics being essential.
Skilled in utilizing customer relationship management (CRM) platforms with a high level of proficiency.
Demonstrates a track record of consistently meeting and exceeding sales objectives through effective deal-closing strategies.
Qualified candidates seeking to apply are requested to forward their current CV to hrm@givanascosmetics.com, ensuring the subject line of the email includes “SALES EXECUTIVE – (LOCATION).”
Qualifications
BA/BSc/HND
Experience Required
3 - 5 years
