A Relationship Manager is tasked with managing a portfolio of Commercial Banking clients, specifically those with annual turnovers of at least N2 billion for Tier 2 and N5 billion for Tier 1. This role involves leveraging Stannic ITC and Standard Bank Group’s comprehensive suite of products, services, and resources to enhance business relationships, drive value creation, and ensure mutual profitability for both the client and the bank.
Seeking a highly motivated individual to join our team, possessing a Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. Candidates must have a minimum of three years of progressive accounting experience, including proficiency in QuickBooks and Microsoft Excel. Strong analytical skills, meticulous attention to detail, and the ability to work independently are essential. The ideal candidate will thrive in a fast-paced environment while maintaining accuracy and efficiency in financial reporting and data analysis.
A bachelor’s degree in any academic discipline is required.
Professionals with a minimum of one to two years of hands-on experience in relationship management within the corporate banking sector are encouraged to apply.
A minimum of one to two years of experience in relationship management within the financial sector is required.
Seeking a professional with a proven track record of at least seven to ten years in relationship management, specifically within the commercial banking sector.
Experienced professionals in sales and customer relationship management are required to enhance profitability and foster long-term client partnerships.
Demonstrates proficiency in a variety of behavioral competencies, ensuring alignment with organizational goals and fostering a collaborative work environment. Requires strong interpersonal skills to effectively engage with team members and stakeholders, as well as the ability to adapt to changing priorities while maintaining professionalism. Must exhibit emotional intelligence to navigate complex interpersonal dynamics and resolve conflicts constructively. Additionally, showcases leadership potential through initiative, accountability, and a commitment to continuous improvement.
Developing innovative concepts and solutions represents a core responsibility of this position, requiring a proactive approach to identifying new opportunities and fostering creativity. The role demands the ability to think critically, analyze data, and synthesize information to generate actionable insights. Proficiency in brainstorming techniques, trend analysis, and collaborative ideation is essential to drive progress and meet strategic objectives. Applicants should possess strong communication skills to articulate ideas effectively and engage stakeholders in the creative process. Experience in problem-solving, research, and idea refinement further enhances performance in this dynamic environment.
We assess and analyze information to identify key insights, trends, and patterns. This role requires strong analytical skills, attention to detail, and the ability to interpret complex data sets. Responsibilities include compiling reports, verifying data accuracy, and presenting findings to stakeholders. Proficiency in relevant software tools and methodologies is essential, along with effective communication skills to convey technical information clearly. Candidates should possess a degree in a related field or equivalent experience, demonstrating a commitment to thorough and precise examination.
Thinking Positively
Taking Action
In pursuit of growth and advancement, you will actively seek out and capitalize on emerging prospects to drive innovation and expand market presence. This role demands a proactive mindset, enabling you to identify trends, forge strategic partnerships, and leverage new technologies to enhance operational efficiency. By remaining vigilant to changing market dynamics, you will uncover untapped potential and convert challenges into competitive advantages, fostering sustained business development and long-term success.
Technical Competencies
Develop, implement, and maintain robust technical solutions to address complex business challenges. Apply advanced knowledge of relevant technologies, frameworks, and methodologies to design scalable and efficient systems. Evaluate emerging tools and trends to enhance performance, security, and reliability. Collaborate with cross-functional teams to ensure seamless integration of technical components. Troubleshoot and resolve intricate technical issues with a systematic and analytical approach. Optimize existing processes through automation and continuous improvement initiatives. Ensure adherence to industry standards, best practices, and compliance requirements.
We strive to develop a deep comprehension of customer needs, behaviors, and preferences to inform our strategic decisions. This role requires a keen ability to analyze market trends, gather customer insights, and translate data into actionable strategies. You will collaborate with cross-functional teams to ensure customer-centric solutions are integrated into our product development and marketing efforts. Additionally, you will monitor customer feedback, track satisfaction metrics, and present findings to leadership to drive continuous improvement. Strong analytical skills, proficiency in data interpretation, and exceptional communication abilities are essential for success in this position.
We require a thorough understanding of the product line, including its features, benefits, and applications. Candidates must be able to articulate technical specifications and address customer inquiries with confidence. Familiarity with industry standards and competitive offerings is essential to effectively position our solutions in the market. Additionally, the ability to stay updated on product developments and market trends is critical for maintaining expertise and providing strategic recommendations.
Application and submission verification involves thoroughly reviewing all submitted materials to ensure completeness, accuracy, and compliance with specified guidelines. This process includes confirming that all required documents are present, properly formatted, and free of errors, while also verifying that the information provided aligns with the application criteria. It may entail cross-checking details such as personal information, qualifications, and supporting documentation against established standards. Additionally, this role ensures timely acknowledgment of receipt and maintains accurate records of all submissions for future reference.
Customer acceptance and evaluation processes involve conducting thorough reviews to ensure all deliverables meet specified requirements. This includes verifying compliance with contractual obligations, industry standards, and client expectations through systematic validation and testing procedures. Key responsibilities encompass assessing product functionality, performance metrics, and quality benchmarks while collaborating with cross-functional teams to address any discrepancies or areas for improvement. Effective communication and documentation of findings is essential to facilitate approval and resolution of any identified issues prior to final sign-off.
We oversee the development, implementation, and maintenance of systems directly associated with our product offerings. This role requires proficiency in software engineering principles, familiarity with product lifecycle management, and experience in integrating technical solutions with business objectives. Key responsibilities include designing scalable architectures, optimizing system performance, troubleshooting issues, and ensuring seamless integration across platforms. Collaboration with cross-functional teams—such as engineering, product management, and operations—is essential to align technical developments with strategic goals. Additionally, the position demands a strong analytical mindset, attention to detail, and the ability to translate complex technical concepts for non-technical stakeholders.
Qualifications
BA/BSc/HND
Experience Required
7 - 10 years
