Seeking a highly motivated individual to join our team in the capacity of a [Job Title]. The successful candidate will be responsible for [briefly outline primary responsibility, e.g., “leading cross-functional projects” or “developing innovative marketing strategies”]. Key qualifications include [X years] of experience in [relevant field], proficiency in [specific skills/tools], and strong [soft skills, e.g., communication or problem-solving]. Responsibilities encompass [list 2-3 core duties, e.g., “analyzing data to drive decision-making” and “collaborating with stakeholders to implement solutions”]. A degree in [field of study] is required, and familiarity with [specific industry knowledge or tools] is highly desirable. This role offers the opportunity to [mention a key benefit, e.g., “shape the future of our company’s digital transformation” or “work in a dynamic, collaborative environment”].
We are in search of a highly driven and seasoned Clinical Psychologist to assume the role of Co-Manager within our Wellness Services team.
This position suits a mental health expert eager to engage in hands-on client interactions while also taking on leadership duties.
The ideal candidate will collaborate extensively with the Wellness Manager to ensure the effective delivery of counseling and wellness services, foster staff development, uphold clinical quality standards, and contribute to the expansion of innovative wellness programs.
This role integrates clinical proficiency, operational leadership, and strategic business expansion.
Oversee and execute a comprehensive range of critical duties, ensuring alignment with organizational objectives and operational standards. Serve as a primary point of accountability for key projects, maintaining rigorous oversight of progress, resource allocation, and deliverable quality. Collaborate closely with cross-functional teams to foster seamless communication, resolve challenges, and drive collective problem-solving initiatives. Analyze performance metrics and operational data to identify trends, optimize workflows, and implement data-driven improvements. Uphold strict compliance with industry regulations, internal policies, and safety protocols to mitigate risks and ensure adherence to legal and ethical standards. Prepare detailed reports, presentations, and strategic recommendations for senior leadership to facilitate informed decision-making.
Clinical Leadership & Service Delivery: Oversee the planning, implementation, and evaluation of healthcare services to ensure high-quality, patient-centered care. Lead clinical teams in developing and adhering to evidence-based protocols while fostering a culture of continuous improvement. Coordinate service delivery across departments, ensuring alignment with organizational goals and regulatory standards. Monitor performance metrics, analyze outcomes, and implement strategies to enhance efficiency, safety, and patient satisfaction. Collaborate with stakeholders to identify service gaps, propose innovative solutions, and drive organizational growth through strategic leadership.
Deliver comprehensive psychological evaluations, personalized counseling sessions, and targeted therapeutic interventions for clients, whether through virtual platforms or in-person meetings.
Craft, evaluate, and enhance evidence-based clinical initiatives and therapeutic protocols.
Monitor clinical service quality and uphold adherence to professional and ethical standards.
Provide training, coordinate supervision, and offer clinical guidance to support counselors.
Perform comprehensive evaluations of clients and, as needed, facilitate suitable referrals to other services or professionals.
Ensure that all clinical records, case notes, and documentation are meticulously maintained and kept up to date.
Overseeing team dynamics and operational workflows, this role involves managing staff, fostering collaboration, and ensuring efficient day-to-day performance. Responsibilities include aligning team objectives with organizational goals, optimizing processes, and maintaining clear communication channels to drive productivity. The ideal candidate will possess strong leadership skills, the ability to delegate effectively, and a proven track record in operational excellence.
Provide operational assistance for the ongoing administration of the Wellness Service and Call Centre.
Provide support in the organization of staff schedules, workforce planning, and ensuring adequate service coverage.
Track service performance metrics, response times, and client satisfaction levels consistently to ensure optimal operational efficiency.
Address client inquiries promptly and effectively, resolving any issues that arise with diligence and professionalism.
Assist in enhancing and refining existing operational processes and procedures to drive efficiency and effectiveness.
Demonstrate leadership and offer guidance to team members to uphold and enhance the quality of service delivery.
Quality Assurance & Training: Responsible for ensuring adherence to established standards, protocols, and regulatory requirements across all operational processes. This role involves developing and implementing comprehensive training programs to enhance staff competency, productivity, and compliance with organizational policies. Additionally, it includes conducting routine audits, identifying areas for improvement, and collaborating with cross-functional teams to address deficiencies and implement corrective actions.
Ensure ongoing evaluation of service quality and proactively seek avenues for enhancement.
Deliver constructive feedback and guidance to personnel to enhance their performance.
Facilitate the creation and execution of Standard Operating Procedures (SOPs) to ensure consistency and operational excellence.
Facilitate the development and implementation of onboarding and training initiatives for both new and current employees.
Maintain accurate documentation of all training initiatives, including participant attendance and resultant outcomes to ensure comprehensive record-keeping and compliance.
Service Development & Growth:
We are currently seeking a dynamic professional to drive innovation and expansion within our organization. The ideal candidate will spearhead initiatives to enhance our service offerings, identify new market opportunities, and optimize existing processes to foster sustainable growth. Responsibilities include analyzing market trends, collaborating with cross-functional teams to develop strategic roadmaps, and implementing initiatives to improve customer satisfaction and operational efficiency. The successful applicant must possess strong analytical skills, a strategic mindset, and the ability to lead projects from conception to execution. A proven track record in service development, market research, and business growth is essential, along with excellent communication and stakeholder management capabilities.
Partner with leadership to develop and implement innovative wellness initiatives and offerings.
Assess current service offerings and propose enhancements to optimize performance and user satisfaction.
Revise business development initiatives by spearheading the creation of proposals, delivering compelling presentations, and fostering meaningful client interactions.
Explore potential avenues to introduce wellness services to untapped client segments and emerging markets.
Leverage input from clients and stakeholders to continuously improve service quality and operational effectiveness.
Seeking candidates with a bachelor’s degree in a relevant field and a minimum of three years of professional experience in the industry. Proficiency in Microsoft Office Suite and exceptional communication skills are required. The ideal candidate will demonstrate strong analytical abilities, attention to detail, and the capacity to work independently as well as collaboratively in a team environment. Prior experience with project management or related tools is preferred but not mandatory.
Essential:
A Master’s Degree in Clinical Psychology is required.
Current professional registration or license is required, as applicable.
Requires a minimum of five years of hands-on experience in clinical settings, counselling, mental health services, or wellness-related fields.
Experienced in creating tailored treatment plans and implementing evidence-based interventions to support client progress and recovery.
Desirable:
Demonstrated leadership in overseeing, guiding, or directing teams of employees.
Individuals with prior involvement in Employee Assistance Programs (Maps), wellness services, healthcare organizations, or call center settings are strongly encouraged to apply.
Seasoned professionals with a background in conceptualizing or overseeing mental health initiatives and service delivery frameworks are encouraged to apply.
Skills & Competencies:
We seek a results-driven professional with a proven ability to analyze complex data, identify key trends, and translate insights into actionable strategies. The ideal candidate will demonstrate strong problem-solving skills, adaptability in dynamic environments, and exceptional communication abilities to collaborate effectively across teams. Proficiency in industry-specific tools and software is essential, along with a commitment to continuous learning and innovation. Additionally, leadership qualities, attention to detail, and a customer-centric mindset are highly valued to drive operational excellence and deliver measurable outcomes.
Proven expertise in conducting thorough clinical evaluations and delivering effective therapeutic interventions.
Demonstrates strong leadership capabilities and expertise in managing teams effectively.
Proven ability to articulate ideas clearly and collaborate effectively with diverse teams is essential. Strong interpersonal skills are required to cultivate professional relationships and ensure seamless interaction with colleagues and stakeholders.
In addition to possessing exceptional organizational abilities, you demonstrate strong problem-solving capabilities.
Capable of effectively managing both clinical duties and operational functions simultaneously.
Individuals passionate about enhancing service offerings, driving innovation, and fostering business expansion will find this role compelling.
Demonstrates professionalism and discretion when handling confidential and sensitive matters.
What We Offer
You will have the opportunity to develop and expand cutting-edge wellness programs. This position will empower you to contribute to the creation and enhancement of forward-thinking health and well-being initiatives.
This position entails a senior role focused on driving substantial advancements in clinical practices and outcomes.
We foster a dynamic and cooperative workplace culture that encourages teamwork and mutual support.
This role offers avenues for ongoing learning and advancement in one’s career trajectory.
Qualified and enthusiastic candidates are invited to submit their CVs by emailing careers@primlyservices.com, with the subject line “Co-Manager Wellness Services – Abuja.”
Qualifications
MBA/MSc/MA
Experience Required
5 years
