Assesses the likelihood and potential impact of risks, analyzing both internal and external factors that could affect project objectives. Collaborates with cross-functional teams to identify emerging risks and develop mitigation strategies. Monitors risk indicators and evaluates the effectiveness of implemented controls, recommending adjustments as necessary. Maintains comprehensive risk registers and ensures compliance with established risk management policies and industry regulations. Provides guidance to stakeholders on risk-related matters and supports decision-making processes with data-driven insights.
Level 1 roles typically involve minimal interaction with participants or access to confidential information, ensuring limited exposure to sensitive data.
Some interaction with participants is required at Level 2, where occasional unplanned, indirect engagement with children may occur.
Frequent engagement with participants, direct interaction with children, and regular access to sensitive data characterize this position, which also entails significant accountability.
The Program / Department is responsible for overseeing and executing strategic initiatives aimed at achieving organizational goals. It ensures alignment between operational activities and long-term objectives while fostering collaboration across teams. Key responsibilities include managing budgets, tracking performance metrics, and implementing policies to enhance efficiency. The role requires strong leadership, analytical skills, and the ability to drive continuous improvement. Candidates must possess relevant experience in program management, a proven track record of success, and proficiency in data-driven decision-making. Additionally, excellent communication and stakeholder engagement capabilities are essential for effective coordination and reporting.
In response to the ongoing insurgency in North East Nigeria, which has resulted in the displacement of millions, Mercy Corps will lead a comprehensive, multi-sectoral intervention. This initiative will encompass Nutrition, Food Assistance, Agriculture, WASH (Water, Sanitation, and Hygiene), Shelter, and Protection, all designed to address the urgent needs of conflict-affected populations.
The nutrition response encompasses both nutrition-sensitive and nutrition-specific interventions aimed at preventing, detecting, and managing malnutrition effectively.
A key responsibility involves enhancing Maternal, Infant, and Young Child Nutrition through initiatives such as facilitating support groups, providing personalized counseling sessions, and implementing community-wide Social and Behavior Change (SBC) strategies for Infant and Young Child Feeding (ICCF).
The program delivers additional nutritional support through the distribution of Fresh Food Vouchers, promotion of backyard gardening initiatives, and implementation of poultry production—all designed to enhance dietary diversity for eligible households.
Nutrition surveillance involves conducting community nutrition screenings, surveys, and assessments to systematically monitor the nutritional status of identified vulnerable populations.
Professionals in this role oversee care for children diagnosed with uncomplicated Severe Acute Malnutrition (SAM) within the Outpatient Therapeutic Program (OTP) framework, while also coordinating referrals and follow-ups for SAM patients experiencing medical complications to Stabilization Centers (SCs) and those with Moderate Acute Malnutrition (MAM) to the Targeted Supplementary Feeding Program (TSFP).
General Position Summary
The Clinical Officer will oversee the daily execution and delivery of high-quality Outpatient Therapeutic Program (OTP) services within Conduct Local Government Area. They will deliver technical support for medical consultations, outreach EPI initiatives, health and nutrition education, sanitation measures, and child health services, all in accordance with established protocols and guidelines. Additionally, the role requires providing supervision, technical guidance, capacity-building for program staff, and overseeing all reporting related to the OTP.
Oversee the execution of all primary job responsibilities, ensuring alignment with established objectives. Perform daily tasks with precision, including project management, team coordination, and process optimization. Maintain compliance with company policies and industry regulations while upholding high standards of quality and efficiency. Collaborate with cross-functional teams to drive innovation and achieve departmental goals. Address operational challenges proactively, implementing solutions to enhance productivity and performance. Monitor progress through regular assessments and provide constructive feedback to foster continuous improvement. Ensure clear communication and documentation of all activities to support transparency and accountability.
We are seeking a dynamic professional to shape and drive our strategic initiatives and long-term vision. In this role, you will develop and implement forward-thinking strategies that align with our organizational goals, foster innovation, and ensure sustainable growth. Your responsibilities include analyzing market trends, identifying opportunities, and collaborating with leadership to define clear, actionable roadmaps. You will also oversee the execution of these strategies, monitor progress, and adjust approaches as needed to achieve measurable outcomes. Ideal candidates will possess strong analytical skills, a results-driven mindset, and the ability to inspire teams through compelling vision and leadership. Experience in strategic planning, business development, or a related field is required, along with exceptional communication and stakeholder management abilities.
Collaborate effectively with cross-functional team members to ensure seamless integration with other services, including Nutrition and Health Services.
Collaborate with local authorities and external partners to synchronize initiatives, ensuring cohesive and impactful outcomes.
Capable of continuously updating personal knowledge and skills to remain effective amid evolving workplace dynamics and shifting requirements.
Program Management: Oversees the strategic planning, execution, and delivery of programs to ensure alignment with organizational goals, stakeholder expectations, and regulatory requirements. Manages cross-functional teams, allocates resources efficiently, and mitigates risks to maintain project timelines and budgets. Collaborates with senior leadership to prioritize initiatives, track performance metrics, and drive continuous improvement. Ensures clear communication among stakeholders, resolves conflicts, and fosters a culture of accountability and transparency.
Coordinate and oversee the execution of OTP services while managing site selection, alongside preparing a weekly movement plan.
Ensure mobile and outreach OTP (Outpatient Therapeutic Program) sites are fully stocked with essential nutrition and medical supplies, as well as the necessary tools and items to effectively manage cases of uncomplicated severe acute malnutrition.
Deliver essential healthcare services, encompassing consultations for Severe Acute Malnutrition (SAM) cases, emergency care, patient referrals, health education initiatives, and Expanded Program on Immunization (EPI) activities in accordance with established standards.
Ensure all admitted SAM (Severe Acute Malnutrition) patients receive their required routine medications and that their immunizations are current, while also providing essential health and nutrition education.
Maintain adherence to the national CAM guidelines when implementing admission and discharge criteria for SAM patients.
Please ensure that children with complicated Severe Acute Malnutrition (SAM) are referred to Stabilization Centers (SC) and those with Moderate Acute Malnutrition (MAM) are referred to Targeted Supplementary Feeding Programs (TSFP) for appropriate nutritional support.
Facilitate comprehensive training initiatives and collaborate closely with Ministry of Health (MOH) personnel stationed at health centers throughout the designated catchment area.
Here’s a professional version of your paragraph:
Maintain and compile comprehensive daily, weekly, and monthly reports summarizing consultations, Expanded Program on Immunization (EPI) activities, and overall health metrics to ensure accurate documentation and tracking of progress.
To facilitate seamless referral processes and strengthen linkages between Stabilization Centers (SC), Outpatient Therapeutic Programs (OTP), and Targeted Supplementary Feeding Programs (TSFP) at both community and health facility levels.
Professionals must strictly follow established medical and nutritional treatment protocols and procedures specifically designed for pediatric patients. This includes ensuring all guidelines are meticulously executed to maintain optimal health outcomes for children under care.
Engage in capacity-building training initiatives, lead health education sessions, and apply Information, Education, and Communication/Behavior Change Communication (IEC/BCC) strategies as required.
Monitor and track absenteeism and non-compliance among beneficiaries and staff, while maintaining up-to-date records for both groups.
The position requires leading and developing a high-performing team, fostering collaboration, and ensuring team members are motivated and aligned with organizational goals. Responsibilities include setting clear expectations, providing regular feedback, and addressing performance issues proactively. Additionally, the role involves coaching team members, identifying training needs, and promoting a positive and inclusive work environment to drive productivity and engagement.
Ensures the team engages in daily operational tasks to maintain sustainability and execute a seamless phase-out strategy.
Provide hands-on training and skills enhancement for OTP staff while collaborating with line management to ensure effective implementation and support.
Supports seamless integration of program activities with those executed at Health Facilities within designated catchment areas by maintaining consistent communication, facilitating information exchange, and providing hands-on training and supervision on the job.
Finance & Compliance Management entails overseeing financial operations and ensuring adherence to regulatory standards, requiring expertise in financial reporting, risk assessment, and compliance frameworks. The role demands meticulous attention to detail, strong analytical skills, and the ability to interpret complex financial data while maintaining strict compliance with industry regulations. Responsibilities include developing and implementing robust compliance policies, conducting audits, and mitigating financial risks to uphold organizational integrity and legal obligations. Candidates should possess a relevant degree in finance, accounting, or a related field, along with professional certifications such as CPA or CFA, and a minimum of five years of experience in finance or compliance roles.
Regularly verify adherence to all donor and Mercy Corps policies governing emergency programming to maintain full regulatory compliance.
You will act as a key representative for our organization, embodying its values and mission while fostering strong relationships with stakeholders and the broader community. Your role involves shaping perceptions, advocating for our initiatives, and ensuring our brand is consistently reflected with integrity and professionalism. Strong interpersonal skills and the ability to communicate persuasively are essential to effectively engage audiences and drive positive impact.
Provide guidance and assistance to community nutrition monitors, ensuring they effectively communicate key messages to the community.
Establishes and nurtures partnerships with local health authorities and other relevant agencies to seamlessly integrate services with the existing healthcare infrastructure.
Consistently embodies and promotes the mission and core values of Mercy Corps.
Security requirements include holding a bachelor’s degree in Computer Science, Cybersecurity, or a related field, along with at least three years of professional experience in security operations, incident response, or vulnerability management. Candidates must possess certifications such as CISSP, CASM, or Compton Security+, and demonstrate expertise in firewall administration, intrusion detection systems, and endpoint protection solutions. Proficiency in SIEM tools, threat intelligence platforms, and risk assessment methodologies is essential. Strong analytical skills, meticulous attention to detail, and the ability to communicate technical concepts to non-technical stakeholders are required. Responsibilities involve monitoring security systems, investigating and mitigating security incidents, conducting vulnerability assessments, and ensuring compliance with security policies and regulations.
Ensure adherence to all security procedures and policies established by the respective country.
Ensure the proactive maintenance of a secure environment for all team members while fostering awareness of security best practices across the team.
Organizational learning involves cultivating a culture of continuous improvement and innovation within the company. This includes implementing strategies to enhance employee skills, fostering knowledge sharing, and leveraging insights to drive performance. The role requires identifying learning opportunities, designing and delivering training programs, and evaluating their impact to ensure alignment with business objectives. Candidates should possess strong communication and instructional design skills, along with the ability to assess organizational needs and develop tailored solutions to support long-term growth and adaptability.
As part of our dedication to fostering a culture of continuous learning, we recognize that organizations which prioritize growth are more effective, streamlined, and better equipped to serve their communities. In alignment with this philosophy, we require all team members to dedicate 5% of their time to professional development initiatives that enhance both their capabilities and Mercy Corps’ overall impact.
Ensures accountability to beneficiaries by maintaining clear and transparent communication, delivering services as promised, and providing regular updates on progress and outcomes.
Mercy Corps team members are tasked with advancing accountability measures, with particular emphasis on our beneficiaries and on international standards governing humanitarian relief and development initiatives. They must proactively involve beneficiary communities as equal partners throughout the design, monitoring, and evaluation phases of our field operations.
Team members must consistently demonstrate professionalism, adherence to local laws, respect for cultural norms, and alignment with MC’s policies, procedures, and core values in all activities and interactions within the country.
We uphold a strong sense of responsibility and ownership for our actions, decisions, and outcomes. It is imperative that we deliver on commitments, meet deadlines, and adhere to high standards of performance. This role demands meticulous attention to detail, proactive problem-solving, and the ability to learn from both successes and failures. Clear communication and transparency are essential to ensure alignment and trust within the team. We seek individuals who demonstrate integrity, reliability, and a commitment to continuous improvement in all aspects of their work.
Reports directly to the Senior Program Officer overseeing Nutrition & Food Assistance initiatives.
Collaborates closely with the nutrition team to ensure alignment and integration of dietary strategies.
Seeking a candidate with a robust background in the relevant field, demonstrating both practical expertise and theoretical understanding. The ideal applicant will possess substantial professional experience, complemented by specialized training or education pertinent to the role. Comprehensive familiarity with industry standards, best practices, and emerging trends is essential, as is the ability to apply this knowledge effectively in diverse scenarios.
A Bachelor of Science in Nursing or an MBBS in Medicine is required, along with a minimum of two years of professional experience in a clinical setting within an NGO environment.
Proficiency in managing patients suffering from severe acute malnutrition is essential.
Proficient understanding of the intervention domains is essential.
Proficiency in Microsoft Office Suite, including Outlook, Excel, PowerPoint, and Word, is required.
Capable of relocating to and residing in remote locations with restricted access to amenities and services.
Proficient command of Hausa, Kauri, and English is required.
Overseeing the performance and development of a team, ensuring alignment with organizational goals and fostering a productive work environment. This role involves delegating tasks, monitoring progress, and providing constructive feedback to promote individual and collective success. Additionally, it requires managing workloads, addressing performance concerns, and facilitating professional growth through coaching and mentorship.
The team responsible for mobile and outreach OTP (One-Time Password) solutions ensures secure and efficient authentication processes for users across various platforms. This role involves developing, implementing, and maintaining OTP systems that enhance security while providing a seamless user experience. Key responsibilities include designing robust authentication protocols, troubleshooting technical issues, and collaborating with cross-functional teams to optimize performance and reliability. Candidates should possess strong problem-solving skills, proficiency in mobile development frameworks, and experience with security best practices to safeguard sensitive user data. Familiarity with authentication technologies and compliance standards is also essential for this position.
Drivers of excellence include a proven track record of delivering measurable results, exceptional problem-solving capabilities, and a demonstrated ability to lead cross-functional teams effectively. Candidates must exhibit strong communication skills, both written and verbal, alongside a commitment to continuous learning and professional development. Experience with industry-specific tools and technologies is essential, as is familiarity with best practices in project management and data analysis. The ideal candidate will bring a collaborative mindset, adaptability to evolving business needs, and a passion for driving innovation within the organization.
They must demonstrate the ability to work autonomously, coupled with strong interpersonal and communication skills.
The successful candidate must demonstrate a comprehensive grasp of humanitarian principles and their practical integration into program execution.
Able to effectively troubleshoot and prioritize multiple administrative and programmatic challenges simultaneously.
Mercy Corps team members embody the agency’s values and principles consistently, whether in professional settings or during personal time.
Team members must consistently demonstrate professional conduct while adhering to local regulations, cultural norms, and MC’s established policies, procedures, and core values across all international venues.
Qualifications
BA/BSc/HND
