Job Summary
The Chief of Staff serves as the Group CEO’s key strategic ally and primary execution driver, tasked with converting the CEO’s vision, priorities, and business objectives into tangible outcomes across the enterprise.
Serving as a direct extension of the CEO, this position fosters cross-functional collaboration, reinforces executive accountability, oversees strategic project delivery, and ensures consistent performance management across every business unit.
This role is responsible for driving the successful execution of critical initiatives while maintaining alignment with the organization’s strategic priorities, enabling the CEO to concentrate on advancing growth, fostering innovation, and providing visionary leadership.
Oversee and execute essential duties associated with the position, ensuring alignment with organizational objectives and operational standards. Lead key initiatives, manage critical projects, and maintain high performance in all assigned tasks to drive efficiency and productivity. Collaborate with cross-functional teams to foster innovation, streamline processes, and achieve measurable outcomes. Uphold accountability for results while adhering to established policies, regulations, and best practices.
Strategic Execution involves translating high-level business objectives into actionable plans, ensuring alignment across departments to drive measurable outcomes. This role demands a keen ability to analyze market trends, assess competitive landscapes, and identify growth opportunities while allocating resources efficiently. Proficiency in data-driven decision-making and cross-functional collaboration is essential to execute initiatives that enhance operational performance and sustain long-term competitive advantage.
Translate the CEO’s strategic priorities into clear, executable plans and associated deliverables.
Execute strategic initiatives comprehensively across every business unit.
Oversee the execution of decisions made by executive leadership.
Oversee and administer the Group’s strategic project portfolio to ensure alignment with organizational objectives and maximize overall performance.
Monitor and oversee business transformation projects, including key escalation points, to ensure alignment with strategic objectives and timely resolution of critical issues.
Facilitate the adherence of strategic initiatives to their planned timelines and predefined parameters.
Overseeing the governance framework, this role ensures alignment with strategic objectives, regulatory compliance, and ethical standards. It involves establishing robust governance policies, monitoring their implementation, and evaluating their effectiveness to foster transparency and accountability across the organization. The position requires a deep understanding of corporate governance principles, leadership in stakeholder engagement, and the ability to integrate governance best practices into daily operations. Additionally, the role demands proactive risk management, ensuring that governance structures support sustainable growth while mitigating potential threats to organizational integrity.
Facilitate the scheduling, preparation, and execution of Executive Leadership Team meetings to ensure alignment on strategic priorities and operational decisions.
Develop comprehensive executive agendas, reports, and supporting briefing materials.
Oversee the management and upkeep of decision logs and executive action trackers to ensure accurate documentation and tracking of key decisions and actions.
Oversee the fulfillment of commitments made by executives, ensuring timely and accurate delivery of assigned tasks.
Proactively identify and escalate risks, delays, and implementation gaps to ensure timely resolution and alignment with project objectives.
Facilitate accountability for all agreed-upon actions and initiatives across each department, ensuring adherence to established commitments and fostering a culture of responsibility.
Oversee the performance management process to ensure employees meet organizational objectives and enhance productivity through ongoing feedback, coaching, and development initiatives. Develop and implement performance evaluation systems that align with strategic goals, providing clear expectations and measurable benchmarks for success. Identify high-potential employees, design tailored development plans, and facilitate career progression by recognizing achievements and addressing performance gaps through constructive coaching. Foster a culture of continuous improvement by analyzing performance data, tracking progress, and recommending improvements to performance standards and processes. Collaborate with leadership to integrate performance management with broader talent development strategies, ensuring alignment with company vision and operational needs.
Design and oversee executive dashboards, ensuring their continuous accuracy and functionality to support strategic decision-making.
Monitor and evaluate key performance indicators (KPIs) and strategic goals to ensure alignment with organizational objectives.
Evaluate and interpret trends in business performance to identify key insights and opportunities.
Facilitate the preparation and execution of quarterly and annual business reviews.
Compile executive summaries of performance metrics and key indicators for the CEO’s review.
Utilize data to foster accountability in performance evaluations and discussions.
The Chief Executive Officer’s Office is seeking a dynamic leader to provide strategic guidance and operational oversight. This role requires extensive executive-level experience, a proven track record of driving organizational success, and exceptional leadership capabilities. Responsibilities include collaborating with the CEO on high-level decision-making, representing the office in key stakeholder engagements, and ensuring alignment of corporate objectives with long-term vision. The ideal candidate must demonstrate strong communication skills, a results-driven mindset, and the ability to influence and inspire teams across all levels of the organization.
Spearhead the Office of the CEO, transforming it into a high-impact execution center.
Oversee the CEO’s strategic agenda and key priorities to ensure alignment with organizational objectives.
Safeguard the CEO’s focus by carefully screening and ranking issues to ensure only the most critical matters receive attention.
Cultivate and oversee executive-level communications and strategic stakeholder interactions with precision and professionalism.
Craft strategic presentations, board papers, and briefing notes to support executive decision-making and communication efforts.
Foster and maintain strong professional connections with both internal leadership teams and external stakeholders.
Business Transformation & Growth: Spearheading strategic initiatives to drive organizational evolution and sustainable expansion, with a focus on optimizing operations, enhancing productivity, and fostering innovation to achieve long-term success and competitive advantage.
Lead and oversee a range of high-impact strategic initiatives, ensuring alignment with organizational objectives and driving measurable outcomes.
We seek a dynamic professional to cultivate and manage strategic partnerships that drive mutual growth and innovation. The ideal candidate will leverage their exceptional relationship-building skills to identify and engage potential partners, negotiate mutually beneficial agreements, and ensure seamless collaboration. Responsibilities include developing partnership frameworks, monitoring performance metrics, and fostering long-term alliances that align with our organizational goals. The role demands strong analytical abilities, a results-driven mindset, and the capacity to navigate complex business discussions with diplomacy and influence. A proven track record in partnership development, preferably within a [relevant industry], is essential.
We develop and implement continuous improvement initiatives to enhance operational efficiency and productivity, identifying and eliminating inefficiencies, waste, and redundant processes. This role requires experience in process optimization, Lean, Six Sigma, or related methodologies, along with a track record of driving measurable results. Responsibilities include analyzing data, leading cross-functional teams, and deploying best practices to foster a culture of ongoing enhancement. Strong problem-solving skills, analytical thinking, and proficiency in relevant tools or software are essential for success in this position.
We are seeking a proactive professional to identify and pursue new business development opportunities, driving growth and expanding our market presence. The ideal candidate will have a proven track record of successfully securing new clients, partnerships, or revenue streams. Responsibilities include conducting market research, evaluating industry trends, and developing strategic initiatives to capitalize on untapped markets. Strong communication, negotiation, and relationship-building skills are essential, along with a data-driven approach to decision-making. Proficiency in CRM software and a minimum of five years of relevant experience in business development or a related field are required. The ability to work independently and meet aggressive sales targets is also necessary.
The successful candidate will oversee the planning, coordination, and execution of relocation initiatives and infrastructure development projects. This role demands expertise in managing logistical challenges, ensuring minimal disruption to operations, and overseeing the implementation of new facilities or systems. Proficiency in budgeting, scheduling, and compliance with regulatory standards is essential, along with strong leadership skills to guide cross-functional teams. Additionally, the candidate must possess the ability to assess risks, mitigate delays, and deliver projects on time and within budget.
Candidates must possess a minimum of two years of hands-on experience in a relevant field. Proven expertise in key responsibilities is essential, along with familiarity with industry-standard tools and methodologies. Strong analytical and problem-solving skills are required, as well as the ability to collaborate effectively within a team environment. Additionally, prior experience managing projects or leading initiatives is highly desirable.
Candidates should possess a minimum of eight to fifteen years of progressively responsible professional experience.
With a minimum of five years of experience in senior leadership, strategy, operations, consulting, project management, or a Chief of Staff capacity.
Possesses a proven track record of collaborating closely with C-level executives, including Chief Executive Officers, Founders, Managing Directors, and other senior leadership teams.
Achieved success spearheading diverse, cross-functional initiatives and leading impactful business transformation projects with measurable outcomes.
Demonstrates a strong capacity to effectively handle competing priorities within a dynamic and rapidly evolving setting.
Proven expertise in designing, implementing, and tracking Key Performance Indicators (KPIs), along with the creation and maintenance of comprehensive dashboards to monitor performance metrics. Strong capability in conducting executive performance reviews to assess progress toward strategic objectives and drive continuous improvement initiatives.
Preferred:
Professional experience in healthcare, professional services, hospitality, luxury services, consulting, education, or multi-site operations is required.
Proven track record in successfully scaling businesses and driving growth initiatives forward.
Gain experience in corporate governance frameworks and executive board reporting practices.
Others:
The Chief of Staff will serve as the key leader responsible for preventing critical oversights and guaranteeing the organization’s ability to execute strategy effectively, driving consistent and tangible results.
This description defines the position as a genuine executive leadership role, distinct from traditional executive assistant or administrative support functions.
Qualified and enthusiastic candidates are encouraged to submit their most current resume via email to jobs@smile360ng.com, ensuring the Job Title is included in the email subject line.
Qualifications
BA/BSc/HND
Experience Required
8 - 15 years
