Ozubulu, Jos, Aka, and Selena serve as the designated locations for this position.
The position offers a competitive annual salary of $500,000, along with comprehensive benefits and professional development opportunities.
Job Summary
The General Manager provides strategic leadership to drive profitability, operational excellence, and sustainable growth for the branch. This position oversees all operational units, including the bakery, restaurant, mart, filling station, and supporting functions, while maintaining high standards of customer service, revenue expansion, and adherence to corporate policies.
Oversee and execute a comprehensive set of duties encompassing strategic planning, operational execution, and cross-functional collaboration to drive organizational objectives. Develop, implement, and monitor policies, procedures, and performance metrics to ensure alignment with company goals and compliance requirements. Lead and mentor teams to optimize productivity, foster innovation, and cultivate a high-performance culture. Serve as a primary liaison between senior leadership and departmental teams to facilitate clear communication and alignment on priorities. Analyze complex data to identify trends, opportunities, and risks, providing actionable insights to inform decision-making. Manage stakeholder relationships, including clients, vendors, and internal partners, to enhance satisfaction and operational efficiency. Ensure adherence to industry regulations, ethical standards, and best practices while maintaining a focus on continuous improvement and scalability.
Demonstrate strategic and operational leadership across all business units within the branch.
Deliver sustained increases in revenue and profitability for bakery, restaurant, mart, and station operations.
Craft and execute comprehensive business plans alongside operational strategies to drive organizational growth and efficiency.
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Oversee the financial performance of branch operations to confirm that revenue and profit objectives are met.
Manage inventory levels efficiently while ensuring minimal wastage and loss reduction.
Maintain adherence to health, safety, financial, and regulatory standards to ensure full compliance throughout all operations.
Oversee departmental leaders to guarantee responsibility for performance outcomes.
Analyze operational reports and take corrective measures as required to uphold performance standards and resolve discrepancies efficiently.
Forge and maintain robust connections with clients, vendors, regulatory bodies, and local community partners to foster collaborative and mutually beneficial engagements.
Evaluate growth prospects and propose strategic initiatives to enhance organizational performance.
Deliver outstanding customer service consistently at every touchpoint.
Oversee recruitment efforts, performance management strategies, and staff development programs within the branch.
Seeking a candidate with a Bachelor’s degree in Computer Science, Information Technology, or a related field, complemented by a minimum of three years of hands-on experience in network administration, cybersecurity, or a similar technical role. Proficiency in configuring and maintaining network infrastructure, troubleshooting connectivity issues, and implementing security protocols is essential. Strong problem-solving skills and the ability to work independently or collaboratively in a team environment are required. Experience with firewalls, VPNs, and intrusion detection systems is highly desirable. Excellent communication skills to articulate technical concepts to non-technical stakeholders are also necessary.
A bachelor’s degree in Business Administration, Management, Accounting, Economics, or a closely related discipline is required.
An MBA qualification would be considered a valuable asset.
A minimum of eight years of managerial experience is required, including at least three years in a senior leadership position.
Proven track record in overseeing diverse business units across retail, hospitality, manufacturing, or similar industries.
Proficient candidates must demonstrate expertise in analytical problem-solving, effective communication, and adaptability to dynamic environments. Strong proficiency in relevant industry tools, technologies, and methodologies is essential. The ideal applicant should exhibit leadership qualities, project management capabilities, and a commitment to continuous professional development. Experience in cross-functional collaboration and stakeholder engagement is highly valued. A track record of delivering measurable results in past roles is required. Familiarity with compliance standards and regulatory requirements pertinent to the position is necessary.
Demonstrates a robust understanding of business principles and commercial strategies.
Proven expertise in financial management and budgeting is required. Candidates must demonstrate strong proficiency in overseeing financial resources, allocating funds efficiently, and maintaining accurate financial records.
Demonstrates exceptional leadership capabilities alongside a proven track record in people management, fostering a collaborative and high-performing team environment.
Strategic planning and effective implementation are essential, requiring a sharp focus on long-term objectives while ensuring day-to-day actions align with overarching goals. This role demands the ability to analyze complex situations, anticipate challenges, and devise innovative solutions that drive sustainable growth. Executives must translate vision into actionable strategies, prioritize initiatives, and maintain adaptability in dynamic environments. Strong decision-making skills and a results-driven mindset are critical to executing plans with precision and achieving measurable outcomes.
Proficient in analyzing situations, evaluating options, and determining optimal solutions to address challenges effectively.
Skilled in managing stakeholders and negotiating effectively to achieve mutually beneficial outcomes.
Proven ability to convey ideas clearly and persuasively, both verbally and in writing, with a strong aptitude for engaging diverse audiences through compelling presentations.
Qualified and enthusiastic applicants are encouraged to submit their resumes via email to aprilbykunbiresumes@gmail.com, ensuring the position title is included in the subject line.
Qualifications
BA/BSc/HND
Experience Required
8 years