Position Summary
The Business Development & Operations Officer will collaborate closely with the Business Development Manager to implement procurement initiatives, lead marketing campaigns, drive product promotions, foster client engagement strategies, and oversee store operations. The ideal candidate will assume a pivotal role in streamlining supply chain processes, administering e-commerce platforms, facilitating sales operations, and elevating overall customer experience.
Oversee and execute a range of critical duties, ensuring operational efficiency and adherence to established standards. Lead and collaborate with cross-functional teams to achieve project objectives and organizational goals. Develop and implement strategic initiatives to enhance performance, productivity, and quality across departments. Monitor progress, analyze outcomes, and provide data-driven recommendations to senior leadership for continuous improvement. Maintain compliance with regulatory requirements, company policies, and industry best practices. Serve as a key point of contact for internal and external stakeholders, fostering strong relationships and effective communication.
The position entails providing comprehensive support within the Procurement and Supply Chain domains, ensuring efficient acquisition of goods and services while maintaining seamless operational flow. Key responsibilities include collaborating with internal stakeholders to identify procurement needs, negotiating contracts, and monitoring supplier performance to uphold quality and cost-effectiveness. Additionally, the role requires overseeing inventory levels, streamlining logistics processes, and implementing strategic initiatives to enhance supply chain resilience. Candidates must possess strong analytical skills, proficiency in procurement software, and a proven track record in vendor management and supply chain optimization.
Assist in identifying and acquiring products by collaborating with OEMs, manufacturers, distributors, and local vendors to secure necessary supplies.
Facilitate the management of vendor relationships and oversee the preparation of procurement documentation.
Monitor stock levels and support stock management operations.
Oversee the tracking of product availability and orchestrate the replenishment workflow to ensure optimal stock levels.
We provide comprehensive support to enhance sales and business development initiatives, ensuring alignment with strategic objectives and fostering growth opportunities. This role involves collaborating with cross-functional teams to identify market trends, evaluate competitive landscapes, and develop actionable insights to drive revenue expansion. Responsibilities include coordinating sales efforts, managing client relationships, and supporting the execution of business development strategies. The ideal candidate will possess strong analytical skills, proficiency in CRM tools, and a proven track record in sales or business development. Exceptional communication and negotiation abilities are essential to cultivate partnerships and close deals effectively.
Maintain regular communication with clients and address their inquiries promptly through established official channels.
Draft bids, proposals, purchase orders, and associated business documentation with precision and accuracy.
Monitor customer orders, deliveries, and post-sales processes to ensure timely fulfillment and customer satisfaction.
Oversee the activities of contracted sales representatives and track their performance metrics in the field.
We are seeking a dynamic professional to lead our Marketing & Brand Promotion initiatives, driving brand visibility and market presence. The ideal candidate will develop and execute innovative marketing strategies, foster brand loyalty, and enhance customer engagement through targeted campaigns. Responsibilities include managing digital marketing efforts, analyzing market trends, and coordinating cross-functional teams to align with organizational goals. A strong background in brand management, proficiency in marketing analytics tools, and excellent communication skills are essential. The role requires a creative problem-solver with a passion for storytelling and a results-driven approach to deliver measurable impact.
Compose marketing materials such as flyers, brochures, presentations, and digital advertisements to support promotional initiatives.
Assist in the implementation of promotional campaigns and product launches.
Engage actively in trade exhibitions, product demonstrations, industry events, and networking opportunities to enhance brand visibility and foster meaningful professional connections.
Crafting compelling online experiences and fostering digital interactions to drive e-commerce growth and customer engagement stands as a pivotal objective. This role demands expertise in digital marketing strategies, proficiency in analytics tools, and a keen understanding of consumer behavior to optimize performance across various digital platforms. Responsibilities encompass the development and execution of multichannel campaigns, management of digital assets, and continuous monitoring of key performance indicators to enhance customer acquisition and retention. Collaboration with cross-functional teams, including marketing, IT, and sales, is essential to ensure alignment with broader business goals and deliver seamless digital experiences. Candidates must possess strong analytical skills, creativity, and a results-driven mindset to thrive in this dynamic environment.
Revise and manage product listings consistently across various social media channels and e-commerce platforms.
Manage social media content and foster online customer engagement effectively.
Oversee digital marketing initiatives and deliver performance insights as necessary.
Provides comprehensive administrative assistance to ensure efficient office operations, handling tasks such as correspondence management, scheduling, data entry, and record maintenance while maintaining a high level of organization and professionalism. Requires proficiency in office software, strong communication skills, and meticulous attention to detail. Responsibilities include managing appointments, coordinating meetings, preparing reports, and supporting team members with various clerical duties to facilitate smooth workflow processes.
Ensure meticulous documentation and precise record-keeping for all business-related materials.
Compile regular reports and briefings for executive assessment and review.
Collaborate effectively with procurement, logistics, sales, and marketing teams to ensure seamless cross-functional coordination.
Bachelor’s degree in a relevant field or equivalent professional experience is necessary. Candidates must possess at least three years of experience in a similar role. Proficiency in industry-specific software and tools is essential. Strong analytical and problem-solving skills are required. Excellent communication and teamwork abilities are a must. Knowledge of current industry trends and best practices is expected. Ability to work under pressure and meet deadlines is crucial.
A bachelor’s degree or Higher National Diploma (HND) in Business Administration, Marketing, Economics, Supply Chain Management, Mass Communication, or a related field is required.
A minimum of one to two years of hands-on experience in business development, sales support, procurement, marketing, e-commerce, or a closely related field is required.
Demonstrated expertise in utilizing the Microsoft Office Suite, encompassing Word, Excel, and PowerPoint, is required.
Proven ability to convey ideas clearly and effectively, both in writing and orally.
Demonstrates exceptional skill in organizing tasks and managing multiple priorities simultaneously.
Seeking candidates with a strong foundation in analytical thinking, exceptional problem-solving abilities, and advanced proficiency in data interpretation. Ideal applicants will demonstrate excellent communication skills, both written and verbal, to effectively convey complex information. Proficiency in industry-specific software and tools is required, along with a commitment to continuous learning and professional development. Experience in project management and a track record of delivering results in fast-paced environments are highly advantageous. Must exhibit strong interpersonal skills to collaborate seamlessly with cross-functional teams and stakeholders.
Exceptional ability to foster collaborative partnerships and maintain robust professional connections.
Proficient in graphic design and content creation, leveraging tools such as Canva, Photoshop, or comparable software.
Proficient in utilizing e-commerce platforms and social media management tools to enhance digital marketing strategies and streamline online operations.
Requires meticulous attention to detail and strong problem-solving capabilities.
Demonstrated capacity to function autonomously while also contributing effectively within a team setting.
Possesses exceptional analytical capabilities and a proven ability to generate comprehensive reports.
Interested and qualified applicants are encouraged to forward their applications to storemanager@dilati.net.
Qualifications
BA/BSc/HND
Experience Required
1 - 2 years
