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Home โ€บ Jobs โ€บ Lagos โ€บ Head of Business Development – West Africa Customer Operations Lead Partnerships Success Manager

Head of Business Development – West Africa Customer Operations Lead Partnerships Success Manager

Turaco  ยท Insurance

Full Time Lagos
Lagos
Deadline: 19 September 2026
Posted June 21, 2026

Role Overview

We are looking for a Head of Business Development to own growth across West Africa. This is not a relationship maintenance role. It is a builder role.

You will be responsible for identifying, winning, and scaling high-value partnerships with financial institutions, MFIs, fintechs, telcos, and employers across Nigeria, Ghana, and other West African markets. You will own the full deal cycle from first conversation to live launch, and you will work closely with internal teams to ensure every partnership actually delivers for our customers.

This is a high-stakes commercial role. We expect the person in this seat to be closing partnerships that generate above $1 million in GWP per quarter. If you have done that before and want to do it in a mission that matters, we want to talk to you.

What you will do

Own Regional Revenue

Own the West Africa pipeline and take full accountability for hitting ambitious GWP and partnership targets, with a clear expectation of closing deals that generate above $1 million per quarter.

Lead the end-to-end deal cycle: origination, qualification, pitching, negotiation, and handover to account management.

Structure partnerships designed for long-term growth, not just launch.

Build the Market

Design and execute a West Africa go-to-market strategy aligned to Turaco’s product capabilities and the specific dynamics of the region’s markets.

Identify and prioritize high-potential segments: microfinance, digital lending, saccos, telecoms, employer groups, and more.

Provide market intelligence back to the product and commercial teams to sharpen pricing, product design, and competitive positioning.

Lead Relationships at the Right Level

Build and maintain relationships with C-suite executives, founders, and key regulators across the region.

Navigate multi-stakeholder environments with patience and skill, unblocking deals where others get stuck.

Represent Turaco at industry events and in regulatory conversations as a credible, trusted voice.

Maintain Commercial Discipline

Manage a clean, well-structured pipeline in our CRM with accurate forecasting.

Standardize how opportunities are sourced, tracked, and handed over so nothing falls through the cracks.

Systematically capture competitor and market data to inform company strategy.

What Success Looks Like in Year One

A qualified, active pipeline of at least 8 to 10 strategic partnership opportunities across Nigeria and Ghana.

At least 2 to 3 new partnerships signed and generating above $1 million in GWP per quarter.

Strong working relationships established with key regulators, underwriters, and distribution partners in the region.

A clear market map that informs Turaco’s 3-year West Africa growth strategy.

Who You Are

You have 7 to 12 years of experience in B2B sales or business development, with at least 3 of those years in financial services, insurance, fintech, or a related sector in West Africa.

You have a personal track record of closing high-value deals, with individual partnerships generating $1 million or more in annual revenue.

You understand the Nigerian and Ghanaian financial services ecosystem: who the key players are, how decisions get made, and how to navigate regulatory environments.

You have closed complex, multi-stakeholder deals and can speak credibly to both a CFO and a compliance officer in the same meeting.

You are comfortable with technology. Turaco’s model is tech-integrated, and you should be able to explain API-driven distribution simply and confidently to a partner who has never done it before.

You have an existing senior network in financial services, telecoms, or fintech in West Africa.

You are a builder, not a maintainer. You do not wait for warm introductions.

You live Turaco’s values: pushing boundaries, working with excellence, and profound respect for the individual.

Minimum qualification: Bachelor’s degree in Business, Finance, or a related field.

go to method of application

Use the link(s) below to apply on company website.

Qualifications

BA/BSc/HND

Experience Required

7 - 12 years

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