Job Summary
The Value Chain Officer plays a pivotal role in expanding deposits, acquiring customers, and growing portfolios by strategically identifying, engaging, and managing premium distributors, dealers, and businesses within key value chains. This position demands a proactive approach to fostering partnerships, optimizing channel performance, and driving sustainable growth across targeted segments.
This position plays a key role in maintaining customer loyalty while providing customized banking services to meet organizational goals.
Oversee a comprehensive range of critical responsibilities to ensure operational excellence and team success. Develop and implement strategic initiatives that drive efficiency, productivity, and growth, while aligning with organizational objectives. Lead cross-functional teams to execute projects with precision, fostering collaboration and accountability at every stage. Monitor performance metrics and key indicators to assess progress, identifying opportunities for improvement and implementing data-driven solutions. Manage stakeholder relationships to maintain transparent communication and ensure alignment with business goals. Mentor team members to cultivate talent, enhance skills, and promote professional development. Uphold compliance with industry regulations and internal policies to mitigate risks and maintain organizational integrity.
We are responsible for identifying and successfully onboarding premium distributors, dealers, and enterprises within designated value chains.
Propel deposit mobilization and expand liability growth by engaging customers within the value chain.
Facilitate collaboration with branches and Relationship Managers to drive customer acquisition and retention strategies effectively.
Develop and execute strategic business development initiatives while cultivating robust, long-lasting customer connections.
Evaluate portfolio performance and compile routine business reports at regular intervals.
Analyze market trends to uncover potential opportunities and systematically track competitors’ strategies and movements.
Ensure adherence to the Bank’s established policies, procedures, and all applicable regulatory mandates.
The role involves tracking and analyzing Key Performance Indicators (KPIs) to evaluate operational efficiency, identify trends, and support data-driven decision-making. Responsibilities include establishing measurable benchmarks, monitoring progress against targets, and preparing reports to communicate insights to stakeholders. Strong analytical skills, proficiency in data interpretation, and the ability to translate complex metrics into actionable strategies are essential. Familiarity with KPI frameworks and reporting tools is required to ensure accuracy and relevance in performance assessments.
We focus on expanding our deposit base and increasing liabilities to strengthen the financial institution’s core funding structure and support sustainable growth initiatives.
We focus on attracting new customers and ensuring existing ones remain engaged with our brand.
Expand the product and service offerings to enhance the overall value chain, thereby fostering portfolio growth.
Drive revenue growth through strategic initiatives, identifying opportunities, and executing plans to enhance financial performance, while maintaining a focus on profitability and sustainable business practices.
Targeting and engaging prospective distributors and dealers to secure conversions.
Achieving high levels of customer satisfaction and ensuring seamless service delivery are fundamental priorities. This role requires a commitment to exceeding customer expectations while maintaining consistent, high-quality service standards. Responsibilities include addressing inquiries promptly, resolving issues efficiently, and fostering positive customer relationships. Strong interpersonal skills and a proactive approach are essential to delivering exceptional service and maintaining a customer-centric focus.
Requirements
A Higher National Diploma (HND) or a Bachelor’s Degree with at least a Lower Credit or Second Class Lower Division is required.
Applicants must be no older than 29 years of age when submitting their application.
Have successfully completed the National Youth Service Corps (NYC) program.
Exceptional abilities in communication, negotiation, and cultivating professional relationships are essential.
Proficient in banking products, value chain financing, and credit analysis, with a strong understanding of their applications and interconnections.
Proven expertise in analytical thinking and effective problem resolution.
A strong track record of achieving business objectives with measurable results is essential for this role.
Compensation includes an annual salary ranging from $75,000 to $110,000, depending on qualifications and experience. The position requires a minimum of seven years of related professional experience in a comparable role. Key responsibilities involve developing and implementing strategic initiatives, overseeing cross-functional teams, and ensuring alignment with organizational goals. The ideal candidate will possess strong leadership skills, exceptional problem-solving abilities, and a proven track record in driving business growth. Additional requirements include a bachelor’s degree in a relevant field, along with proficiency in industry-specific software and tools.
A monthly salary of N200,000 is offered for this position.
We offer a comprehensive benefits package including health, dental, and vision insurance, along with a 401(k) retirement savings plan with company matching. Additionally, employees receive paid time off, flexible scheduling options, wellness programs, and professional development opportunities. Other perks may include tuition reimbursement, employee discounts, and wellness incentives.
A 13th-month allowance, leave allowance, and comprehensive HMO coverage are included.
Submit your application through the designated method provided. Ensure all required documents are included as specified in the application guidelines. Follow the outlined steps meticulously to finalize your submission. Verify that you meet all eligibility criteria before proceeding.
Qualified and enthusiastic candidates are encouraged to submit their CVs to fazeez@catilas.com, ensuring the job title is included in the email subject line.
Qualifications
BA/BSc/HND
