Job Summary:
The State Clinical Coordinator provides leadership and oversight for all medical operations across AHF-Nigeria supported facilities within the designated state and surrounding regions. This role encompasses the supervision of comprehensive care sites and satellite locations, with a focus on strategic service expansion to meet community needs. Additionally, the position ensures the consistent delivery of high-quality, standardized medical care to every patient served.
Executes a range of critical duties and fulfills key responsibilities integral to the role. These include performing essential tasks that drive operational efficiency and support organizational objectives. The position demands adherence to established procedures, ensuring compliance with industry standards and company policies. Additionally, the role requires effective collaboration with cross-functional teams to achieve collective goals and deliver measurable results.
Proven ability to guide teams and oversee operations with strategic insight and decisive action, fostering an environment of collaboration and accountability to drive organizational success.
As a manager, you will supervise medical and AHF operations within the State, collaborating closely with the Country Program Manager to ensure the seamless and high-quality delivery of clinical services across the state or region.
The individual will spearhead the growth of the AHF Program across the state, overseeing its strategic development and implementation to ensure successful expansion and impact.
Deliver technical assistance to the Prevention and Treatment program, establishing and sustaining robust patient linkage and service integration processes to effectively connect outreach activities with treatment and care initiatives.
Participates in critical technical partner meetings, subsequently relaying insights and recommendations to management via the Country Program Manager.
Ensures the execution of Comes across all locations and actively contributes to the coordination of CME sessions.
Conducts evaluations of staff requirements and facilitates the onboarding process for new hires.
They are actively involved in establishing performance benchmarks, conducting staff evaluations, addressing employee misconduct, and resolving any complaints raised by team members under their supervision.
Clinical duties encompass the provision of patient-centered care, including conducting comprehensive medical evaluations, formulating and implementing individualized treatment plans, and monitoring therapeutic progress. Responsibilities also involve collaborating with multidisciplinary teams to ensure cohesive care delivery, maintaining accurate and timely documentation in electronic health records, and adhering to established clinical protocols and safety standards. Additionally, the role requires staying current with medical advancements, participating in continuing education initiatives, and ensuring compliance with regulatory and ethical guidelines in all clinical practice activities.
To uphold consistent clinical service quality across all AHF-supported sites within their designated region.
Compose periodic, detailed support supervision reports in accordance with the standardized tools and frameworks established by AHF.
Establishes and drives the adoption of standardized operating procedures across all operations to uphold rigorous clinical practice standards, while ensuring the formation and effective operation of Quality Improvement teams at every site level.
Supervise quality management initiatives and establish quality benchmarks, ensuring adherence to standards through rigorous monitoring. Facilitate quality assurance and improvement sessions to drive continuous enhancements and maintain high performance standards.
Enhance tuberculosis/HIV, prevention of mother-to-child transmission (PMTCT), and antiretroviral therapy (ART) services by delivering integrated, high-quality care within the state program.
Ensures the efficient and effective functioning of laboratory services, with a focus on maintaining seamless sample referral networks across regional areas.
Deliver in-person technical assistance and coaching to on-site field personnel while overseeing the project’s monitoring and evaluation framework.
Ensures optimal patient flow across all facilities, with particular attention to high-volume sites, and facilitates time-motion studies to assess operational performance.
Responsible for ensuring the prompt gathering, organization, and dissemination of both standard and specialized data to inform strategic decisions at the site, regional, and country program levels.
Proactively detect initial signs of resistance and develop effective intervention approaches to mitigate potential escalations.
Stay abreast of emerging developments and established protocols in the clinical management of HIV/AIDS and associated conditions.
Collaborate closely with regional teams to develop and track annual performance targets, guaranteeing their successful attainment across all operational sites.
Overseeing and managing team operations, ensuring tasks are completed efficiently and effectively, while providing guidance and support to staff members to achieve organizational goals. This includes delegating responsibilities, monitoring performance, and fostering a productive work environment to meet departmental objectives.
Experts in the region’s facilities benefit from hands-on leadership and guidance through direct oversight and mentorship, fostering ongoing professional development and knowledge enhancement among doctors, nurses, laboratory scientists, and pharmacists.
To guarantee the accurate and prompt preparation and submission of monthly drug inventory reports, collaborate closely with the Program pharmacist.
Collaborate closely with the program pharmacists to guarantee pharmacy operations adhere to established good pharmacy practices.
Through strategic initiatives, operational research is to be identified and advanced at the site level while concurrently developing staff competencies in delivering case presentations and crafting scientific manuscripts.
Attend and actively engage in meetings and committees organized by AHF to contribute to collaborative decision-making processes and strategic initiatives.
Attend and actively participate in management meetings to discuss strategic initiatives, operational updates, and key performance indicators. Collaborate with senior leadership to align on company goals, address challenges, and evaluate progress toward established objectives. Contribute insights and recommendations based on data analysis, market trends, and team feedback to inform decision-making. Ensure clear communication of action items, responsibilities, and follow-up requirements to relevant stakeholders. Prepare and distribute meeting agendas, minutes, and supporting documentation in a timely manner.
Conduct collaborative engagements with technical partners and key stakeholders to facilitate strategic alignment and decision-making processes.
Attend all scheduled general staff meetings to receive essential updates and ensure alignment with organizational goals. Participate actively in discussions, share relevant insights, and collaborate effectively with colleagues to address key issues. Maintain professionalism by arriving punctually and contributing meaningfully to advance team objectives.
The gathering of healthcare professionals meets regularly to discuss patient care, operational updates, and clinical policies, ensuring alignment with best practices and regulatory standards. Attendees review case studies, share insights on treatment advancements, and address departmental challenges to enhance collaboration and efficiency. Participation is typically required for physicians, nurses, administrators, and other key stakeholders to maintain cohesive decision-making and foster continuous improvement in healthcare delivery.
Convenes with representatives from local health facilities to facilitate coordination and information exchange.
CME activities are designed to provide healthcare professionals with up-to-date medical knowledge and skills, ensuring they remain current with the latest advancements in their field. These programs offer Continuing Medical Education credits, which are essential for maintaining license, certification, or recertification. Participants engage in various formats, including lectures, workshops, online courses, and interactive discussions, tailored to diverse learning preferences. The activities aim to enhance clinical competence, improve patient care outcomes, and foster evidence-based practice. Organizers ensure compliance with accreditation standards set by recognized bodies to guarantee the quality and relevance of the educational content. Additionally, these initiatives often incorporate assessments or evaluations to measure the effectiveness and impact of the learning experience on professional performance.
Attend various meetings as directed, including those assigned by management or leadership teams.
Minimum of a Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field is required. Two or more years of relevant work experience in software development, IT operations, or a comparable technical role is necessary. Proficiency in programming languages such as Python, Java, or C++ is essential. Experience with cloud platforms, such as AWS, Azure, or Google Cloud, is preferable. Strong problem-solving skills and the ability to work both independently and collaboratively in a team environment are critical. Excellent communication skills for conveying complex technical concepts to non-technical stakeholders are also required.
To successfully fulfill the responsibilities of this role, the incumbent must demonstrate the ability to execute each essential duty effectively. The qualifications outlined below reflect the necessary knowledge, skills, and competencies for the position. Reasonable accommodations may be provided to qualified individuals with disabilities to ensure the performance of essential job functions.
Seeking candidates with a minimum of a bachelor’s degree in a relevant field, or an equivalent combination of education and professional experience. Candidates should possess relevant work experience, ideally in a related industry, demonstrating a strong foundation of applicable skills.
A recognized medical institution must confer the applicant’s medical doctorate degree. Candidates with additional qualifications in health systems management or public health will be given preference.
Seeking candidates with at least five years of experience in medical or health services, coupled with a comprehensive understanding of fundamental medical principles, to ensure precise diagnosis and effective management of clinical issues.
Minimum of three years’ recent, hands-on experience delivering HIV/AIDS care, coupled with at least two years’ proven expertise in administration and program management. Thorough understanding of clinical protocols and operational procedures specific to the management of HIV-related diseases is required.
Proficiency in planning and budgeting is essential for this role.
Seeking candidates with a proven background in quality management and assurance methodologies.
Proficient in leveraging advanced technical proficiencies and interpersonal competencies to enhance operational efficiency and team collaboration. Exhibits strong analytical reasoning, problem-solving capabilities, and adaptability in dynamic work environments. Demonstrates exceptional organizational skills, meticulous attention to detail, and the capacity to multitask effectively under pressure. Possesses excellent written and verbal communication abilities, fostering clear and concise interactions with stakeholders at all levels. Capable of working both independently and collaboratively in cross-functional teams to deliver high-quality results. Exhibits a proactive approach to learning and continuous professional development.
Required to travel to various locations within and beyond state boundaries.
Proven ability to communicate effectively and build strong interpersonal relationships is essential.
Professionals must demonstrate a deep understanding of and responsiveness to the complexities and social implications associated with HIV/AIDS.
Demonstrates adaptability and a proactive approach to offering support at additional AHF locations when required.
Proficient in utilizing Microsoft Excel and PowerPoint applications.
Required competencies include a strong command of MS Word, MS Excel, and MS PowerPoint, along with familiarity in foundational research tools such as SIGINFO and SPSS, which are considered beneficial qualifications.
Obtained certificates, licenses, and registrations as required by applicable regulatory bodies to ensure compliance with industry standards and legal obligations.
Registered with the Medical and Dental Practitioners’ Council.
Interested candidates are required to submit a single application document—combining their CV and cover letter—via email to globalhr.africa@aidshealth.org. The subject line of the email must clearly specify both the position and the location for which you are applying. Due to the volume of applications, only shortlisted candidates will receive a response. Additionally, the application document should be saved using your full name and submitted in either MS Word or PDF format. AIDS Healthcare Foundation is an Equal Opportunity Employer.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
5 years
