Job Summary
The Risk Analyst will support the Head of ERM & Control in fulfilling strategic and operational responsibilities related to risk management across Total Health Trust, with occasional collaboration required with other entities within the Tangerine group.
Oversee and execute critical responsibilities to ensure operational excellence and team success. Develop and implement strategic initiatives to drive productivity, enhance performance, and achieve organizational objectives. Lead cross-functional projects, fostering collaboration and alignment with company goals. Manage day-to-day operations, ensuring adherence to policies, procedures, and quality standards. Monitor team performance, provide constructive feedback, and support professional growth through coaching and mentorship. Identify opportunities for process improvements, streamline workflows, and optimize resource allocation. Maintain accurate records, generate insightful reports, and communicate progress to stakeholders. Uphold a culture of accountability, innovation, and continuous improvement while ensuring compliance with industry regulations.
Governance Activities:
Oversee and maintain effective governance practices within the organization. Ensure compliance with relevant laws, regulations, and internal policies. Facilitate board meetings, prepare agendas, and document minutes. Monitor adherence to governance frameworks and recommend enhancements to improve operational integrity. Collaborate with leadership to align governance strategies with organizational objectives. Assess risks and implement mitigation strategies to safeguard stakeholder interests.
Collaborate with the Head of ERM & Control to design, oversee, and provide updates on the Risk Management Framework and its associated policies.
Conduct surveillance and disseminate alerts to leadership regarding emerging issues and evolving organizational risks through established daily protocols.
Assist the Head of ERM & Control in crafting and executing policies pertaining to risk management, ensuring alignment with organizational objectives and regulatory standards.
Enhance risk management frameworks by improving methodologies for identifying, evaluating—through qualitative and quantitative approaches—mitigating, and continuously monitoring risks across all applicable policies.
Action Plan Oversight: Track the progress of implemented action plans to detect any delays or incomplete mitigation measures taken by business units.
Assists with various additional duties as required, including but not limited to supporting special projects, coordinating meetings, or performing ad hoc tasks to ensure operational efficiency.
Support the Head of ERM & Control in crafting the Risk Appetite Framework by establishing tolerance thresholds, escalation thresholds, and overseeing liquidity risk management alongside investment portfolio alignment.
The incumbent will oversee the submission of loss reports by Champions and correspondents, ensuring all relevant information is accurately documented, while also tracking the progress of corrective measures undertaken to address these losses.
Support process owners in facilitating the development, review, and execution of the Business Impact Analysis (BIA) process; maintain consistency and secure approval of BIA questionnaires; and compile a consolidated BIA report for validation by the BCM Sponsor and the Head of ERM & Control.
Support operational resilience by assisting the Head of Enterprise Risk Management (ERM) and Control in aligning Business Continuity Plans (BCPs) with established strategies, conducting BCP tests, and executing the Crisis Communication Plan in accordance with the Operational Resilience Policy.
Crisis management initiatives are supported to guarantee operational readiness and prompt responsiveness to potential disruptions.
Develop and oversee the Key Risk Indicators (KAI) dashboard to generate timely early warnings for proactive risk management.
Assist the Head of ERM & Control in the development and review of models, ensuring alignment with established standards and objectives.
Perform in-depth evaluations of potential risks throughout various business segments to proactively detect and analyze emerging threats.
To uphold the organization’s risk appetite and strategic objectives, conduct thorough risk categorization and prioritization with precision and consistency.
Facilitate educational programs aimed at strengthening risk awareness and fostering a culture deeply rooted in risk consciousness throughout the organization.
Provide leadership and support to Champions and stakeholders by educating them on risk-related processes and tools.
Perform thorough risk evaluations across all business units to pinpoint developing threats.
You will be responsible for managing the incident management framework, guaranteeing that incidents are documented, analyzed, and resolved in a timely manner.
Perform thorough root cause analyses on critical incidents and propose effective preventive measures to mitigate future occurrences.
Work collaboratively with various business units to develop and oversee the implementation of risk mitigation strategies, ensuring ongoing monitoring and assessment of their effectiveness.
Assist the Head of ERM & Control in fostering innovation within risk management through the strategic application of technology and data analytics.
Assist the Head of ERM & Control in evaluating the organization’s risk practices by comparing them to industry standards and best practices.
Ensure adherence to all applicable laws, regulations, and internal policies, promptly elevating any identified concerns for further review or action.
Support the Head of Enterprise Risk Management (ERM) & Control in the organization of stress tests and scenario analyses, which are crucial for assessing the resilience of the organization in challenging conditions.
Assist the Head of ERM & Control in advancing various control-related initiatives and activities.
Monitoring & Reporting Activities: Responsibilities include overseeing operations, tracking performance metrics, and compiling detailed reports to ensure transparency and compliance with established standards. This role involves analyzing data, identifying trends, and providing actionable insights to stakeholders to support informed decision-making and strategic planning.
Monthly, prepare and deliver comprehensive progress reports on action plans assigned by the first line to the Head of ERM & Control.
We perform and compile the annual Business Impact Analysis (BIA) across all teams.
Compiling and consolidating the quarterly risk report is an integral responsibility within this role.
Quarterly risk appetite assessments and reporting are conducted to ensure alignment with established guidelines.
Conduct quarterly assessments of liquidity and investment portfolios to ensure alignment with organizational objectives. In addition to this core responsibility, fulfill various supplementary duties and tasks as designated by the Head of ERM & Control, supporting the broader objectives of the ERM & Control team.
Minimum Qualification: Bachelor’s degree in Computer Science, Information Technology, or a related field; or equivalent practical experience. Strong proficiency in at least one programming language (e.g., Python, Java, C++). Minimum 3 years of professional experience in software development, with at least 1 year in a leadership or mentorship role. Familiarity with version control systems (e.g., Git), Agile methodologies, and cloud platforms (e.g., AWS, Azure). Excellent problem-solving abilities, communication skills, and a collaborative mindset. Ability to work independently and adapt to evolving project demands.
Familiarity with the financial services sector or the HMO industry is considered a valuable asset.
Demonstrates a robust understanding of insurance and HMO product portfolios, encompassing their development processes, interdependencies, and key features.
Professional certifications in Risk Management, Financial Modelling, or Data Analytics are advantageous.
Possession of a National Youth Service Corps (NYC) discharge certificate is required.
Key Qualifications and Skills:
The ideal candidate will possess strong analytical and problem-solving abilities, enabling them to effectively assess complex situations and develop innovative solutions. Excellent communication skills, both written and verbal, are essential for collaborating with cross-functional teams and conveying ideas clearly to diverse audiences. Proficiency in project management methodologies and tools is required to ensure timely and efficient project delivery. Additionally, the candidate must demonstrate a keen attention to detail, a results-driven mindset, and the capacity to thrive in a fast-paced environment. Leadership qualities, including the ability to inspire and motivate teams, are highly desirable. Familiarity with industry-specific software and compliance standards is a must.
Seeking a candidate with a minimum of four to five years of professional experience within a global or rapidly expanding organization, along with a comprehensive grasp of industry-leading field practices and standards.
Demonstrates expertise in marketing and public relations, with a solid understanding of industry practices and strategies.
Possesses exceptional interpersonal, communication, and presentation abilities, enabling confident and effective engagement with stakeholders from diverse backgrounds.
Demonstrates strong initiative and rapid problem-solving skills by proactively identifying potential needs before they are explicitly communicated.
A highly motivated, diligent, and conscientious professional who consistently demonstrates reliability, dependability, and a proactive approach to problem-solving and task completion is required.
Delivers consistently with unwavering integrity, dependability, and a proactive sense of urgency while maintaining a results-driven orientation.
Results-driven professional with a strong sense of initiative and a commitment to excellence, dedicated to achieving meaningful outcomes and fostering positive change.
The ideal candidate will demonstrate unwavering ethical standards, strong resilience in challenging situations, full commitment to responsibilities, relentless determination to achieve goals, and confident assertiveness in decision-making.
The role demands exceptional communication skills, encompassing both written and verbal proficiency, along with a keen grasp of tact and diplomacy. Additionally, the ability to effectively steer discussions toward favorable results and foster strong collaborative relationships is essential.
Demonstrates exceptional organizational abilities and strong time management, ensuring consistent punctuality and timely completion of all assigned tasks.
A collaborative business partner exhibits a keen understanding of business strategy while engaging with the Head of ERM & Control and business unit support managers to foster productive working relationships across all organizational levels.
Skilled in leveraging Microsoft Office Suite, particularly adept in utilizing Microsoft Word, Microsoft Excel, and Microsoft PowerPoint with proficiency.
Qualified and enthusiastic applicants are invited to forward their CV along with a concise personal statement to hr.tht@tangerine.africa, ensuring the Job Title appears in the email subject line.
Qualifications
BA/BSc/HND
Experience Required
4 - 5 years
