The position reports directly to the Chief Risk Officer (CRO), ensuring alignment with strategic risk management objectives and compliance standards. This role involves close collaboration with senior leadership to oversee risk assessment processes, implement mitigation strategies, and maintain robust governance frameworks. Responsibilities include analyzing emerging risks, developing risk appetite frameworks, and ensuring adherence to regulatory requirements while supporting the CRO in driving enterprise-wide risk initiatives.
We are currently seeking a highly motivated professional to fill an essential role within our organization. The ideal candidate will possess a minimum of three years of relevant experience in the specified field, along with a proven track record of achieving measurable results. Responsibilities include overseeing key operational tasks, collaborating with cross-functional teams to drive strategic initiatives, and ensuring adherence to industry standards and company policies. Additional duties encompass analyzing performance metrics, identifying areas for improvement, and recommending data-driven solutions to enhance efficiency and productivity. The successful applicant must demonstrate strong analytical skills, exceptional communication abilities, and a commitment to delivering high-quality outcomes in a fast-paced environment. Proficiency in relevant software tools and technologies is required, and familiarity with industry regulations is strongly preferred. This position offers a competitive salary, comprehensive benefits, and opportunities for professional growth within a dynamic and innovative organization.
The Head of Strategic and Reputational Risk Management is tasked with designing, executing, and supervising the bank’s strategic and reputational risk management framework to ensure robust governance and resilience. This role entails establishing comprehensive policies and procedures while aligning risk strategies with the bank’s long-term objectives. Additionally, the position requires monitoring emerging risks, assessing their potential impact, and implementing mitigation measures to safeguard the institution’s reputation and strategic direction.
The position demands a forward-thinking leader capable of guiding the organization through intricate risk landscapes while safeguarding the bank’s standing and integrating risk management frameworks with overarching strategic goals.
Oversees a comprehensive range of duties and obligations integral to the position, ensuring alignment with organizational goals and operational standards. Manages key responsibilities, including strategic planning, team leadership, and process optimization to enhance productivity and efficiency. Demonstrates expertise in executing core functions, such as project management, stakeholder coordination, and performance monitoring, while upholding compliance with industry regulations and company policies. Fosters collaboration across departments to drive innovation, resolve challenges, and achieve measurable outcomes in support of long-term objectives.
Strategic Risk Management entails the identification, assessment, and mitigation of risks that could impede organizational objectives, ensuring robust decision-making and sustainable growth. This role demands a keen analytical mindset to evaluate potential threats—financial, operational, or reputational—and devise proactive strategies to address them. Candidates must possess strong problem-solving abilities, expertise in risk assessment frameworks, and proficiency in utilizing risk management tools and technologies. Additionally, effective communication skills are essential to articulate risk insights and collaborate with stakeholders across all levels of the organization. The position requires a minimum of five years of relevant experience in risk management or a related field, along with relevant certifications such as FRM, PRM, or CRCM.
Conduct ongoing evaluations of the bank’s strategic risks to ensure they remain in harmony with the bank’s long-term goals.
Partner with senior leadership to integrate strategic risk considerations into pivotal decision-making frameworks.
Oversee the identification and evaluation of new strategic risks that may influence the bank’s expansion and financial outcomes, ensuring timely and accurate reporting to relevant stakeholders.
Analyzing market dynamics and evaluating competitive positioning are essential responsibilities.
Orchestrating measures to safeguard organizational integrity and stakeholder trust through the identification, assessment, and mitigation of risks that could adversely impact public perception and brand equity.
Identify, evaluate, and track potential reputational risks arising from operational disruptions, compliance violations, adverse media coverage, and stakeholder grievances.
Deliver strategic guidance to business units, ensuring their activities, communications, and decisions adhere to the bank’s reputation management standards.
Develop and execute crisis response strategies while overseeing reputational risk incidents to mitigate potential harm.
Ensure the ongoing surveillance of risks and the preparation of detailed reports to track potential threats and their mitigation strategies.
Prepare regular risk reports for senior leadership and the Board Risk Committee, delivering them with precision and providing clear, actionable insights for decision-making.
Foster strategic relationships and cultivate collaborative partnerships with key stakeholders to align objectives and drive collective success. Engage with internal and external parties to gather insights, address concerns, and ensure transparent communication, thereby enhancing mutual understanding and reinforcing trust.
Work collaboratively with Legal, Compliance, Corporate Communications, and Business Units to develop unified risk management strategies.
Collaborate with external stakeholders—such as regulators, media representatives, and industry associations—to remain apprised of shifting risk environments.
You will be responsible for guiding teams and overseeing employee development, fostering a collaborative work environment, and ensuring alignment with organizational goals. This includes mentoring staff, resolving conflicts, and implementing performance management strategies. Strong interpersonal skills and the ability to inspire and motivate teams will be essential to success in this role.
Spearhead the development and guidance of the Strategic and Reputational Risk Management team, cultivating a culture characterized by high performance and heightened risk awareness.
To foster a culture of strategic and reputational risk awareness across all departments, champion cross-functional collaboration initiatives throughout the organization.
We seek a candidate with a minimum of three years of relevant professional experience, possessing a bachelor’s degree in a related field. Proficiency in industry-standard software tools and strong analytical capabilities are essential. Additionally, excellent communication skills, both written and verbal, are required to collaborate effectively with cross-functional teams. The ideal applicant should demonstrate a proven ability to manage multiple priorities under tight deadlines while maintaining a high level of attention to detail. Prior experience in a similar role within our sector will be highly advantageous.
A Bachelor’s Degree in Business, Finance, Risk Management, Economics, Accounting, or an equivalent discipline is required.
A Master’s Degree or MBA would be considered a favorable qualification.
A distinguished professional certification in risk management will provide a competitive edge.
A minimum of eight years’ post-qualification experience in risk management or a closely related field within the banking sector is required.
Proven proficiency with specific software, tools, or methodologies pertinent to the role. Strong analytical abilities to solve complex problems efficiently. Excellent communication skills for conveying ideas clearly to diverse audiences. Capacity to work both independently and collaboratively in a team-driven environment. Demonstrated adaptability to evolving technologies, processes, or business demands. Capability to manage multiple priorities while maintaining high attention to detail and quality. Prior experience in a similar position or industry-specific knowledge, where applicable.
Required knowledge, skills, and abilities include a minimum of five years of experience in a relevant field, along with proficiency in project management software such as Microsoft Project or Asana. Strong analytical and problem-solving skills are essential, as is the ability to work effectively in a team environment. Excellent communication skills, both written and verbal, are necessary to convey complex information clearly. Additionally, candidates should possess a Bachelor’s degree in a related discipline and demonstrate adaptability in fast-paced settings. Familiarity with industry-specific regulations and compliance standards is also required.
Proficient in correlating reputational risks with key financial metrics such as Return on Equity (ROE), Non-Performing Loan (NPL) ratios, and fluctuations in share price.
Skilled in examining quarterly and annual reports to identify early warning indicators.
Proficient in leveraging analytics tools to track brand sentiment, gauge stakeholder perceptions, and measure media exposure comprehensively.
Professionals will leverage tools such as Power BI, Tableau, or proprietary dashboards to monitor reputational key performance indicators and conduct scenario analyses.
Proven ability to detect, track, and minimize risks that may adversely impact the bank’s reputation across diverse regulatory environments.
Proven expertise in managing crises, addressing customer trust issues, handling social media incidents, and mitigating media backlash.
Demonstrated ability to lead, guide, and manage teams effectively, ensuring optimal performance and productivity. Capable of assigning tasks, monitoring progress, and providing constructive feedback to foster professional growth. Proficient in conflict resolution, team motivation, and maintaining high standards of accountability. Experience in delegating responsibilities while balancing workloads to meet organizational objectives. Strong interpersonal and communication skills to inspire collaboration and drive team success.
Experienced professionals with strong leadership and administrative skills are sought to oversee operations, implement strategic initiatives, and ensure organizational efficiency. This role demands proficiency in coordinating teams, managing resources, and maintaining compliance with policies and regulations. Key responsibilities include directing workflows, optimizing processes, and fostering a productive work environment. Ideal candidates will possess excellent communication abilities, problem-solving acumen, and a track record of driving performance improvements.
We specialize in enhancing team cohesion and resolving workplace conflicts to foster a productive and harmonious work environment. Our focus includes identifying interpersonal challenges, facilitating open communication, and implementing strategies to strengthen collaboration among team members. Additionally, we address disputes constructively, ensuring they are resolved efficiently and with minimal disruption to daily operations.
Provide expert guidance and mentorship to individuals or teams to enhance their performance, skills, and professional growth. Develop customized training plans tailored to specific needs and objectives, ensuring alignment with organizational goals. Facilitate interactive workshops, group sessions, and one-on-one meetings to foster learning and development. Monitor progress, offer constructive feedback, and implement strategies to overcome challenges. Require strong communication, active listening, and motivational skills to inspire and empower others. Must possess relevant certifications or experience in coaching methodologies, along with a passion for personal and professional advancement.
Skilled at guiding and inspiring teams, fostering collaboration, and driving performance to achieve organizational goals. Responsible for setting clear objectives, delegating tasks effectively, and ensuring accountability at all levels. Demonstrates strong decision-making skills, adaptability in dynamic environments, and a commitment to mentoring and developing team members. Acts as a key liaison between senior management and operational teams to align strategies with execution.
Demonstrated ability to manage multiple tasks efficiently while maintaining meticulous attention to detail. Proven capacity to align resources and processes to ensure seamless operations. Requires strong interpersonal skills to facilitate collaboration among team members and stakeholders. Essential for overseeing projects, schedules, and workflows to meet deadlines and objectives.
We seek candidates who possess strong interpersonal and communication skills, a collaborative mindset, and adaptability to thrive in dynamic work environments. Proficiency in problem-solving and a commitment to continuous learning are essential, along with the ability to prioritize tasks efficiently under pressure. Exceptional organizational skills, attention to detail, and a proactive approach to managing responsibilities are highly valued. Experience in team-oriented settings and a dedication to maintaining high standards of professionalism are also required.
Demonstrates strong analytical abilities to interpret complex information, identify trends, and draw well-supported conclusions. Requires meticulous attention to detail for accurate data evaluation and problem-solving. Essential for evaluating performance metrics, assessing risks, and optimizing processes to enhance decision-making.
The organization emphasizes a forward-thinking approach, prioritizing long-term goals over short-term gains. Key responsibilities include aligning operational strategies with overarching business objectives to ensure sustainable growth. Candidates should possess a proven ability to analyze market trends, anticipate challenges, and develop innovative solutions while maintaining a competitive edge. Requirements include strong leadership skills, experience in strategic planning, and a track record of driving organizational success through data-driven decision-making. Proficiency in cross-functional collaboration and effective communication is essential to foster alignment across departments.
Communication
Conflict Management involves effectively identifying, addressing, and resolving disputes or disagreements professionally. Strong interpersonal and communication skills are essential to navigate tense situations, foster collaboration, and maintain positive working relationships. You will be responsible for mediating disputes between team members, clients, or stakeholders, ensuring fair and equitable outcomes while upholding company policies and values. This role requires emotional intelligence, problem-solving abilities, and the capacity to remain calm under pressure to de-escalate conflicts and find mutually beneficial solutions.
Qualifications
BA/BSc/HND
Experience Required
8 years