To fulfill the core objectives of this position, the primary aim is to achieve strategic goals through the execution of key responsibilities while maintaining alignment with organizational objectives. The role demands a combination of technical expertise, problem-solving capabilities, and collaborative skills to drive performance and foster innovation. Responsibilities include managing projects, analyzing data, and ensuring compliance with established policies and procedures. Additionally, the position requires effective communication, leadership, and adaptability to meet evolving business needs and industry standards.
The Senior Officer, Transformation Portfolio Management, serves as a vital contributor to the Portfolio Management Office (PMO) team.
The successful candidate will serve as the PMO business partner for a specific segment of the Transformation Portfolio, overseeing portfolio-wide initiatives such as dashboard creation, reporting mechanisms, governance assistance, tool implementation, and document management.
This position spearheads the establishment and promotion of best practices while providing mentorship to Project Managers and Project Leads in implementing the Transformation Delivery Lifecycle, PMO governance frameworks, and project management tools within their initiatives.
Overseeing key responsibilities, this role involves directing primary account management duties, ensuring client satisfaction, and maintaining strong business relationships. The position requires strategic planning to enhance account performance, identifying growth opportunities, and addressing client needs proactively. A thorough understanding of market trends and client objectives is essential, along with the ability to collaborate across departments to deliver tailored solutions. Additionally, the role demands meticulous reporting and analysis to monitor progress, assess risks, and measure success against established targets. Strong leadership and communication skills are vital to guide teams and align activities with organizational goals.
Tooling must be developed and maintained to support production processes, ensuring all equipment operates efficiently and meets quality standards. This includes designing, fabricating, and optimizing molds, fixtures, and other specialized tools. Responsibilities involve collaborating with engineering teams to identify tooling needs, troubleshooting issues, and implementing improvements to enhance performance and reduce downtime. Proficiency in CAD software, knowledge of materials, and experience with tooling fabrication techniques are required. Additionally, adherence to safety protocols and regulatory compliance is essential.
Provide guidance and mentorship to Project Managers and Project Leads on the effective utilization of project management tools, ensuring adherence to established project management best practices throughout the process.
Oversee the administration and maintenance of project management tooling guidance while evaluating and executing opportunities to enhance tooling utilization continuously.
Develop, maintain, and optimize interactive dashboards and reporting systems to provide actionable insights. Design and implement visual data representations to facilitate data-driven decision-making across departments. Ensure reports are accurate, timely, and aligned with organizational objectives. Collaborate with stakeholders to identify key performance indicators (KPIs) and reporting needs, translating complex data into clear, concise summaries. Leverage advanced tools and technologies to enhance data visualization and accessibility while adhering to best practices in data security and governance.
Oversee the creation, maintenance, and enhancement of PMO dashboards and reporting frameworks at both project/initiative and portfolio levels, ensuring accurate and timely data representation. Generate and distribute regular PMO reports and dashboards to stakeholders, while collaborating with projects to design and refine project-specific reporting solutions. Additionally, proactively identify and implement continuous improvement initiatives to optimize reporting efficiency and effectiveness.
Change Request Management involves overseeing and facilitating the submission, evaluation, assessment, approval, implementation, and tracking of changes to project deliverables, processes, or systems to ensure alignment with business objectives. This role requires collaboration with stakeholders to analyze change impacts, mitigate risks, and maintain compliance with established policies and procedures. Additionally, it demands meticulous documentation, clear communication of decisions, and proactive management to minimize disruptions while maximizing efficiency and value delivery.
Ensure adherence to standard change control procedures and conduct thorough impact assessments; additionally, create and regularly update change request guidance and best practices to uphold operational excellence.
Serves as the vital conduit between IT, Transformation Delivery, and the PMO, establishing definitive ownership and accountability for the fulfillment of change requests while overseeing the monitoring of Transformation Delivery and IT change requests, along with subsequent actions. Additionally, proactively escalates issues, intervenes when necessary, and facilitates critical decision-making to ensure seamless progress.
Maintains and organizes electronic and physical records to ensure efficient retrieval, security, and compliance with organizational policies and regulatory standards. Oversees the lifecycle of documents, including creation, classification, storage, retrieval, and disposal, while implementing best practices for version control and retention schedules. Collaborates with cross-functional teams to streamline document workflows and enhance accessibility, ensuring adherence to data protection and confidentiality protocols.
Oversee the administration and upkeep of all PMO documentation and repositories, ensuring alignment with best practices while maintaining high standards of organization and currency.
Collaborate with stakeholders to gather, synthesize, and deliver inputs for documentation governed by the PMO, while driving ongoing enhancements in document management practices.
Portfolio Management encompasses the strategic oversight and administration of investment portfolios to optimize returns while aligning with client objectives and risk tolerance. This role involves assessing market trends, conducting thorough financial analyses, and making informed decisions to enhance portfolio performance. Key responsibilities include asset allocation, diversification strategies, and continuous monitoring of portfolio health. Strong analytical skills, proficiency in financial modeling, and a deep understanding of market dynamics are essential. Additionally, effective communication and client relationship management are critical to ensuring alignment with stakeholder expectations and regulatory compliance.
Assist the Head of Transformation Portfolio Management with strategic oversight at the portfolio level, encompassing integrated planning and management of portfolio risks, assumptions, and dependencies.
Monitor portfolio-level risks and issues closely, providing support to projects in developing strategies to mitigate potential risks or address emerging issues effectively.
Oversee communications initiatives and uphold quality assurance standards to ensure consistency, accuracy, and effectiveness in all messaging and processes. Implement and monitor quality control measures to identify and address potential issues, while maintaining clear and professional communication channels with stakeholders. Collaborate with cross-functional teams to align messaging strategies with organizational goals and ensure adherence to brand guidelines. Additionally, conduct regular audits and evaluations to assess performance, provide constructive feedback, and drive continuous improvement in both communications and quality assurance functions.
Support the development and execution of internal communications materials for Transformation Delivery projects and PMO operations. Responsibilities encompass creating newsletters, consolidating key insights from reports and dashboards, and ensuring documents adhere to Save the Children’s branding guidelines.
Conduct quality assurance reviews and health assessments for projects within the portfolio as needed.
Ensures adherence to established standards and maintains appropriate resource allocation, fostering an environment of accountability and efficiency. This role involves overseeing compliance with organizational policies while optimizing the allocation of personnel, tools, and materials to meet operational demands. Responsibilities include evaluating current resource utilization, identifying gaps or inefficiencies, and implementing corrective actions to align with strategic objectives. Requires a keen understanding of industry best practices, regulatory requirements, and data-driven decision-making to sustain high performance and continuous improvement.
Support the integration of standardized planning and project management methodologies throughout the portfolio, assist with resource allocation processes as necessary, contribute to the establishment and ongoing refinement of guidance and best practices for planning, risk & issue management, and resource allocation, and elevate, step in, and streamline decision-making processes where required.
Governance and Relationship Management: Establishing and maintaining effective oversight structures, cultivating key stakeholder partnerships, and ensuring alignment with organizational policies and strategic objectives. This role involves overseeing regulatory compliance, managing external collaborations, and fostering trust-based relationships with internal and external partners to drive sustainable business growth.
Provide assistance in the planning, execution, and post-event coordination for critical governance forums, including Transformation Steering Groups, while overseeing PMO-led forums such as Portfolio Progress Meetings. This involves creating and maintaining guidance documentation, as well as overseeing all preparatory and follow-up activities associated with these forums.
Guide projects through the creation of meticulously prepared stage gate and other approval documentation. Forge robust, collaborative relationships with all pertinent stakeholders across the Transformation Delivery portfolio.
We are seeking a candidate with hands-on experience and a robust skill set to excel in this role. The ideal applicant will possess a proven track record in relevant fields, demonstrating proficiency in key competencies required for success. Strong analytical abilities, exceptional communication skills, and the capacity to work collaboratively in a team environment are essential. Additionally, familiarity with industry-specific tools and methodologies will be highly advantageous. The position demands adaptability, problem-solving acumen, and a commitment to continuous professional development to meet evolving challenges.
Essential:
Demonstrates proficiency in project, program, and portfolio management, including relevant practices, industry standards, and methodological frameworks.
Seasoned professionals with substantial exposure to Project Management Office functions are encouraged to apply, preferably those who have operated within a program or portfolio management office environment.
Skilled in utilizing project and portfolio management tools, adept at facilitating the adoption of supporting tools and best practices.
A proactive mindset combined with a solutions-oriented approach, exceptional problem-solving capabilities, and the capacity to identify and implement effective solutions.
Capable of cultivating and sustaining robust professional relationships across the organization while effectively persuading and motivating colleagues to align with shared objectives.
We thrive in dynamic environments, demonstrating adaptability and a results-driven mindset while collaborating effectively to meet team objectives. Our ideal candidate brings a proactive approach to problem-solving, excels in high-pressure situations, and remains committed to delivering exceptional work without compromising quality.
Proficient in both written and spoken English, with exceptional communication abilities.
Proficient in utilizing core Microsoft applications such as MS Project, Excel, PowerPoint, and SharePoint with confidence and efficiency.
Demonstrates a capacity to meet stringent deadlines while maintaining meticulous attention to precision and accuracy.
Maintain composure and a constructive attitude, particularly in high-pressure situations.
Requirements for this role include a bachelor’s degree or higher in a relevant field, along with a minimum of three years of professional experience in a comparable position. Professional certifications or advanced training in specialized areas are highly advantageous. Fluency in English is essential, and proficiency in additional languages is preferred. Strong analytical, problem-solving, and communication skills are necessary to excel in this role. Familiarity with industry-specific software and tools is also required.
Essential:
Possesses a degree-level qualification or equivalent professional experience.
A solid grasp of structured project methodologies (such as PRINCE2) or accredited project management training (APM or PMI) is essential, along with hands-on experience in leading a project that applies one of these frameworks.
Desirable:
Proven ability to work independently and demonstrate strong self-direction in achieving objectives.
Demonstrates unwavering dedication to the principles, objectives, and core values that define Save the Children’s purpose and guiding philosophy.
Proficiency in the non-profit sector, with a strong emphasis on practical experience in international development initiatives, is required.
Proficiency in a second language is required, with preference given to French, Spanish, or Arabic.
Qualifications
BA/BSc/HND
