The Extension and Farmer Success Manager will oversee Vetsark’s farmer onboarding initiatives, provide extension support, monitor farm operations, and evaluate farmer performance.
The position is tasked with driving optimal production, profitability, repayment, and retention results for farmers. This role involves overseeing extension officers and field agents, tracking farm performance metrics, organizing technical support initiatives, and guiding farmers through every stage of the production cycle.
Executes a range of critical duties, including overseeing daily operations, ensuring adherence to company policies and regulatory standards, and managing cross-functional teams to achieve organizational objectives. Responsible for developing and implementing strategic initiatives, monitoring performance metrics, and driving process improvements to enhance efficiency and productivity. Collaborates with senior leadership to align departmental goals with broader business strategies, while also identifying opportunities for growth and innovation. Additionally, fosters a culture of accountability, mentors team members, and maintains transparent communication channels to ensure clarity and alignment across all levels of the organization.
We are seeking a dedicated professional to oversee the seamless integration of new farmers into our program and manage their ongoing portfolio development. This role will involve facilitating the onboarding process, ensuring compliance with agricultural best practices, and providing continuous support to enhance productivity and sustainability. Key responsibilities include coordinating training sessions, monitoring farm progress, and maintaining accurate records of each farmer’s performance and growth metrics. The ideal candidate will possess strong organizational skills, agricultural expertise, and the ability to foster long-term partnerships with our farming community.
Responsibilities include identifying, evaluating, profiling, and integrating poultry and aquaculture farmers into the program.
Verify that all farmer Know Your Customer (KYC) processes, farm evaluations, and baseline data collection activities are fully completed.
Monitor the progress of each farmer meticulously from the initial deployment of inputs through the entire production cycle, including harvest and repayment stages.
Evaluates and proposes farmers for contract renewal, expansion of operations, temporary suspension, or potential removal based on performance and compliance criteria.
Providing technical assistance and resolving issues related to extensions, the role involves troubleshooting, guiding users through setup processes, and ensuring seamless functionality of communication tools. Responsibilities include diagnosing technical problems, offering step-by-step solutions, and maintaining documentation for support cases. The position requires familiarity with VoIP systems, telephony infrastructure, and common troubleshooting techniques, along with strong problem-solving skills and effective communication abilities to interact with users at varying technical levels.
Design and execute comprehensive training and production support initiatives tailored for farmers.
Offer expert advice on nutrition, immunization protocols, disease prevention measures, mortality handling, and overall farm management practices.
Orchestrate on-site farm inspections, provide remote assistance, and deliver expert interventions as required.
Oversee adherence to established production plans and input application schedules by farmers, verifying compliance with all approved guidelines.
The role involves overseeing agricultural operations and collecting critical data to ensure optimal farm performance. Responsibilities include tracking crop growth, monitoring soil conditions, and managing livestock health metrics. Additionally, the position requires analyzing environmental factors, maintaining accurate records, and reporting findings to stakeholders. Proficiency in agricultural technology, data management software, and strong analytical skills are essential. Candidates must have a background in agriculture or a related field, along with experience in farm operations and data collection methods.
Track bird and fish populations, assess mortality rates, monitor feed consumption and weight gain, analyze production costs, and determine expected harvest dates.
Ensure the timely and accurate submission of farm reports by field officers.
Dedicated to ensuring farmer success and facilitating loan repayment, this role provides essential support and guidance to agricultural professionals. Responsibilities include fostering strong relationships with farmers, offering expert advice on best practices, and assisting with financial planning to enhance sustainability. The position requires a deep understanding of agricultural challenges, exceptional communication skills, and a commitment to promoting long-term viability in farming operations. By addressing individual needs and providing tailored solutions, the role plays a pivotal part in strengthening the agricultural community and ensuring timely repayment of loans.
Collaborate with agricultural producers to enhance output, minimize waste, and maximize financial gains.
Design and implement corrective action plans to address performance gaps in underperforming farms.
Collaborate with Credit and Recovery teams to proactively mitigate potential defaults by implementing strategic measures and fostering cross-functional alignment.
The role involves overseeing the coordination of harvest and offtake activities to ensure efficient and timely execution. Responsibilities include managing the planning, scheduling, and monitoring of harvest operations, as well as coordinating the transportation and delivery of harvested products to designated destinations. Additionally, the position requires collaboration with various teams to optimize supply chain processes and maintain quality standards throughout the harvesting and distribution phases.
Accurately maintain harvest forecasts to ensure reliable data for planning and decision-making.
Perform evaluations in advance of the harvest period to identify and address any potential issues that may impact the quality or yield of the crop.
Collaborate effectively with the Commercial, Operations, and Offtake teams to ensure alignment and streamlined communication across departments.
Your responsibilities include verifying that farmers adhere to the mutually agreed-upon quality and weight specifications.
Experienced professionals sought to guide and direct field teams with strategic oversight and operational excellence. Responsibilities include leading field personnel, coordinating daily activities, and ensuring adherence to safety protocols while maximizing productivity and efficiency. Requirements encompass a minimum of five years in field operations, strong leadership capabilities, proficiency in project management tools, and a track record of achieving performance targets. Ideal candidates will demonstrate exceptional communication skills, problem-solving aptitude, and the ability to motivate teams in dynamic environments.
Responsible for overseeing the hiring and management of extension officers and field agents.
Responsibilities include allocating farmer portfolios and defining geographic coverage areas.
Devise farm-visit schedules, reporting timelines, and performance benchmarks.
Conduct a thorough examination and validation of all field reports ensuring accuracy and completeness.
Perform collaborative farm assessments and facilitate weekly portfolio evaluation sessions.
Address field-team performance and integrity issues.
Track and report on predefined key performance indicators to evaluate and enhance operational effectiveness, ensuring alignment with strategic objectives. Monitor progress against established benchmarks, analyze performance trends, and provide actionable insights to drive continuous improvement. Collaborate with cross-functional teams to refine metrics and optimize processes based on data-driven findings.
We are focused on optimizing the rate at which new farmers are successfully onboarded and activated within our platform.
Maintaining thorough and precise documentation of farmer records is essential to ensure accuracy and completeness.
Scheduled farm visits accomplished represent a key performance metric, indicating the proportion of planned on-site assessments successfully finalized.
Mortality rates, weight gain metrics, and overall production performance are critical factors evaluated within this role. The position demands rigorous monitoring and analysis of these parameters to ensure optimal outcomes. Additionally, the incumbent must maintain detailed records and provide timely reports on these performance indicators to support informed decision-making.
Achievement of predetermined production milestones by farmers is quantified, highlighting the proportion who successfully meet established targets.
Enhancing farmer profitability and retention represents a critical focus area, requiring strategic initiatives that ensure sustainable agricultural practices while fostering long-term engagement with farming communities.
Analyzing repayment metrics and maintaining a low portfolio-at-risk rate are essential duties, ensuring timely collections and minimizing delinquencies to uphold financial stability and client trust.
Harvest forecast accuracy is essential to ensure efficient resource allocation and operational planning, directly impacting production schedules and inventory management. Accurate forecasting helps minimize waste, optimize storage capacity, and align supply with market demand. To achieve this, the role requires strong analytical skills, proficiency in data interpretation, and experience with forecasting models and tools. Responsibilities include analyzing historical data, monitoring key performance indicators, and collaborating with cross-functional teams to refine predictions and improve decision-making processes.
Consistently delivering field reports with accuracy and punctuality is essential.
Enhancing field-agent productivity while ensuring strict adherence to compliance standards remains a critical focus.
Bachelor’s degree in Computer Science, Engineering, or a related field is required, along with a minimum of five years of hands-on experience in software development, preferably within a fintech or financial services environment. Proficiency in multiple programming languages, such as Java, Python, or C++, is essential, along with a strong understanding of algorithms, data structures, and system design principles. Experience with cloud platforms (e.g., AWS, Azure, or GCP), DevOps practices, and CI/CD pipelines is highly desirable. Familiarity with databases (SQL and NoSQL), microservices architecture, and agile methodologies is also required. Exceptional problem-solving skills, analytical thinking, and the ability to collaborate effectively in cross-functional teams are critical. Knowledge of cybersecurity best practices and regulatory compliance (e.g., GDPR, PCI-DSS) is a plus.
A bachelor’s degree in fields such as Animal Science, Veterinary Medicine, Agricultural Extension, Fisheries, Aquaculture, or a related discipline is required.
A minimum of five years of professional experience in agricultural extension, livestock production, or direct farmer support is required.
Proven leadership in overseeing extension officers or field agents is essential.
Demonstrates extensive hands-on expertise in poultry production systems, with aquaculture familiarity serving as a beneficial asset.
Proficiency in agricultural credit, farmer monitoring, or structured offtake arrangements is advantageous.
Proficient in utilizing spreadsheets, mobile applications, and farm-management systems to streamline operations and enhance data-driven decision-making.
Demonstrates a readiness and flexibility to undertake regular travel obligations as required.
Proficient competencies encompass a strong command of analytical and problem-solving skills, coupled with the ability to synthesize complex information efficiently. Exceptional written and verbal communication skills are essential for conveying ideas clearly and collaborating effectively with cross-functional teams. Candidates must demonstrate proficiency in relevant software applications, data analysis tools, and project management methodologies to drive operational excellence. A commitment to continuous learning and adaptability in dynamic environments is highly valued, as is the capacity to prioritize tasks and meet deadlines under pressure. Prior experience in a similar role, along with a track record of delivering measurable results, is a prerequisite for consideration.
Experienced in poultry and fish production with a deep understanding of farmer support practices.
Expertise in guiding field teams and overseeing performance outcomes is essential, requiring a focus on leadership, operational execution, and continuous improvement to ensure team success and organizational objectives are met.
We maintain a rigorous approach to data analysis and reporting, ensuring accuracy and insightful interpretation of findings.
Commercial and risk consciousness are essential, requiring a keen understanding of market dynamics and potential hazards. The role demands astute awareness of business operations and the capacity to identify and mitigate risks effectively. Strong analytical skills are needed to assess financial and operational risks while ensuring alignment with strategic objectives.
Effectively convey information and instruct farmers with clarity and proficiency.
Integrity, attention to detail and problem-solving ability.
Capable of collaborating effectively with Operations, Credit, Recovery, Technology, and Commercial teams.
Please submit your CV and cover letter to hr@vetsark.com.
Qualifications
BA/BSc/HND
