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Home โ€บ Jobs โ€บ Lagos โ€บ Senior Account Supervisor – Retail Operations

Senior Account Supervisor – Retail Operations

Jobs Nigeria

Full Time Lagos
Lagos
Deadline: 18 June 2026
Posted June 2, 2026

Brief Description

Responsible for overseeing the planning, coordination, and management of all JMG/Samara Productions and GRN postings across the country, ensuring strict adherence to all store and warehouse policies and procedures while implementing and maintaining effective operational standards.

Oversee a range of critical responsibilities encompassing strategic planning, team leadership, and operational execution to drive organizational objectives. Collaborate with cross-functional departments to align projects with company goals, ensuring adherence to deadlines and budgetary constraints. Monitor performance metrics to identify areas for improvement, implementing data-driven solutions to enhance efficiency and productivity. Supervise staff development through mentorship, training initiatives, and performance evaluations, fostering a culture of continuous growth. Serve as a liaison between senior management and operational teams, facilitating clear communication and decision-making processes. Maintain compliance with industry regulations and company policies while promoting a safe and inclusive work environment.

Collaborate with relevant departments and branches to synchronize JMG and SAMARA production postings.

Collaborate with relevant departments and branches to synchronize JMG/SAMARA GRN activities.

Audit the monthly stock ledger to ensure accuracy for month-end reporting, focusing on reconciling discrepancies such as GRN variances, undocumented deliveries, and negative inventory quantities.

Oversee all purchase orders and any associated additional charges.

Before finalizing the lock, conduct a meticulous management office (MO) verification to confirm the completion of the MO process without encountering any errors.

To verify accurate closure, conduct a thorough comparison between the MO lock and TB MO mechanisms, ensuring all components align correctly and meet specified standards.

The incumbent will compile monthly production and Goods Received Note (GRN) reports, track the aging of outstanding Manufacturing Orders (MO’s), and provide weekly updates on bank stock levels.

Oversee all JMG/SAMARA GRN officers as part of your responsibilities.

Oversee and execute JMG and Samara production protocols, along with GRN policies and procedures, to ensure adherence and operational efficiency.

Handle all additional requests presented by the Head of Department.

We seek a candidate possessing a robust set of competencies that align with our organizational goals. Key requirements include a proven track record in project management, exceptional communication skills, and the ability to collaborate effectively across diverse teams. The ideal applicant must demonstrate strong analytical thinking, adaptability to evolving priorities, and a commitment to delivering high-quality results. Proficiency in industry-specific tools and methodologies is essential, along with a dedication to continuous professional development. Responsibilities will encompass leading cross-functional initiatives, mentoring junior staff, and driving process improvements to enhance operational efficiency.

Possesses extensive expertise in retail operations, demonstrating a deep understanding of the various facets involved in managing and optimizing store performance. Skilled in overseeing daily store activities, ensuring adherence to company policies, and maintaining high standards of customer service and operational efficiency. Capable of driving sales growth, managing inventory, and leading teams to achieve business objectives while fostering a productive and positive work environment.

Demonstrates extensive expertise in accounting principles and financial record management, with a focus on maintaining accurate and compliant bookkeeping systems.

Proficiency in entering, extracting, and evaluating data is essential.

We possess extensive expertise and hands-on experience with ERP systems.

Proficiency in inventory management, safety protocols, and operational procedures is essential.

Demonstrates a strong aptitude for leading and managing operational activities with precision and efficiency.

Demonstrated proficiency in planning, organizing, and managing time effectively is essential.

Meticulous attention to detail is a key requirement for this role.

Proven ability to communicate effectively and prepare comprehensive reports.

Demonstrates a strong ability to consistently deliver work within established timeframes while maintaining high standards of quality and accuracy. Exhibits exceptional time management skills to prioritize tasks effectively and meet project milestones without compromising on thoroughness or attention to detail. Proactively identifies potential delays and implements corrective measures to ensure timely completion of assignments.

Proficient in analyzing intricate challenges with a methodical approach, capable of devising effective solutions to multifaceted issues.

Strong leadership capabilities are required, demonstrated by the ability to effectively motivate and inspire team members to achieve collective goals.

Accomplish objectives-driven professional capable of consistently delivering measurable results. Seeks opportunities to optimize productivity and exceed performance benchmarks through structured planning and proactive initiative-taking. Thrives in dynamic environments requiring adaptability, strategic prioritization, and a commitment to continuous improvement. Demonstrates resilience in overcoming challenges and a dedication to meeting or surpassing established targets.

Highly dependable

Interested and eligible applicants are encouraged to email their CV to f.esawe@jmglimited.com, with the job title clearly indicated in the subject line.

Qualifications

BA/BSc/HND

Experience Required

5 - 8 years

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