We are seeking a dynamic professional to join our team in the capacity of [Job Title], reporting directly to [Manager’s Title]. The successful candidate will be tasked with overseeing [specific project, department, or function], ensuring alignment with strategic objectives while driving operational excellence. Key responsibilities include [list 2-3 major duties, e.g., managing cross-functional teams, optimizing workflows, or developing client relationships], alongside maintaining rigorous compliance with industry regulations and internal policies. The ideal applicant will possess [X years] of relevant experience in [specific field or skill set], coupled with a proven ability to [mention a critical skill, e.g., analyze complex data, lead high-impact initiatives, or foster innovation]. Proficiency in [specific software, tools, or methodologies] is essential, as is a demonstrated track record in [another key requirement, e.g., stakeholder management or performance improvement]. Strong communication skills and a collaborative mindset are equally important to thrive in this role.
The Regional Sales Systems Manager – Africa will spearhead the strategic direction, governance, and enhancement of sales systems throughout MSI’s Africa region, with the primary objective of empowering commercial expansion, performance monitoring, and data-backed decision-making.
This position oversees the regional sales systems’ ecosystem, spearheading efforts to standardize processes, enhance scalability, and foster seamless integration across diverse markets. It guarantees that systems, workflows, and data are harmonized with MSI’s commercial strategy while being leveraged to elevate sales performance, conversion metrics, and overall operational effectiveness.
As a pivotal regional leader, the position drives the adoption of best-in-class systems and rigorous sales processes among country programs (CPs), distributors, and cross-functional teams. This role ensures accountability for maintaining data accuracy at over 95%, defining and monitoring key performance indicators (KPIs), and providing real-time visibility into commercial performance across the region.
The Regional Sales Systems Manager is instrumental in defining, overseeing, and enhancing the frameworks used to evaluate, govern, and optimize commercial performance, thereby empowering sales teams and partners to achieve long-term, sustainable growth.
This position demands a deep contextual grasp of Africa’s markets, encompassing the practical challenges of collaborating with distributors, field sales forces, and diverse digital infrastructures. Consequently, hands-on experience working directly within African markets is critical to successfully design, deploy, and scale sales frameworks. The role is headquartered in the Africa region, facilitating direct collaboration with country offices, partners, and on-the-ground teams to ensure solutions remain firmly rooted in actual market conditions.
About You
At MSI, we prioritize the unwavering belief and dedication of every team member to our organizational mission, vision, and values.
We will exclusively consider applications from individuals who firmly support a pro-choice stance.
Our values serve as foundational principles, offering clear guidance and shaping the way we conduct our work, engage with colleagues, and unite under the ‘One MSI’ vision. To thrive within our organization, team members must deeply embody these values and reflect them consistently in all their actions and interactions.
We seek dynamic, talented professionals from varied backgrounds who align with our mission and are driven to produce tangible outcomes. As an equal opportunity employer, we prioritize cultivating an inclusive environment where every individual can engage and make meaningful contributions. Our ideal candidates exhibit open-mindedness, intellectual curiosity, adaptability, and a proactive approach to problem-solving, while upholding a steadfast dedication to fostering equity and protecting the well-being of our team and clients.
We are in search of outstanding communicators who exhibit strong self-motivation, a results-oriented approach, and a commitment to MSI’s mission and entrepreneurial philosophy. A dedication to advancing social change within a framework prioritizing sustainable impact—both domestically and internationally—is essential, along with the ability to collaborate effectively with diverse teams in dynamic and uncertain environments.
To fulfill the responsibilities of this position, the ideal candidate must possess a comprehensive set of skills, including:
Proven expertise in sales force automation (SFA) tools, customer relationship management (CRM) systems, or enterprise resource planning (ERP) platforms tailored for commercial operations is required.
Proficiency in data governance principles, validation methodologies, and quality assurance frameworks is essential.
Demonstrates exceptional ability to analyze interconnected systems and enhance operational efficiency through strategic process improvements.
Professional teams require well-crafted dashboards and reporting frameworks to drive informed decision-making. Your expertise should include designing intuitive, data-driven dashboards and establishing robust reporting structures tailored to commercial teams. This role demands a strong grasp of analytical tools and a keen ability to translate complex data into actionable insights for stakeholders.
Digital fluency and the ability to collaborate effectively with IT departments and external system providers are essential.
Proven expertise in managing projects across diverse international markets, with a particular emphasis on seamless multi-country rollouts.
Skilled in analyzing complex situations and developing innovative solutions to intricate challenges.
Possesses exceptional aptitude for cultivating and sustaining productive stakeholder relationships, coupled with the ability to persuasively drive alignment and secure buy-in across diverse groups. Demonstrates a keen capacity to navigate complex organizational dynamics and advocate for strategic objectives through compelling communication and negotiation.
Proficient in distilling intricate systems into clear, accessible insights and effectively conveying technical details to audiences without a technical background.
To qualify for this position, candidates must possess the following experience:
With a minimum of six to eight years of hands-on experience in sales operations, professionals in this role will have led CRM and SFA implementations, overseen CRM ecosystem management, and delivered commercial outcomes using platforms such as Salesforce, Dynamics, HubSpot, or Sane force.
Proven expertise in aligning and implementing systems across diverse international or regional settings is essential.
Professional experience in collaborative roles with sales teams or hands-on field sales positions is required.
Driven by a proven track record of enhancing sales performance, you have successfully implemented and optimized systems or processes to deliver measurable improvements. Your expertise lies in identifying inefficiencies, designing strategic solutions, and executing initiatives that drive growth and revenue expansion.
Seasoned in leading efforts to enhance data accuracy, with a proven track record in spearheading initiatives aimed at refining and optimizing data quality standards. Demonstrated expertise in identifying discrepancies, implementing corrective measures, and establishing robust processes to sustain high levels of precision and reliability in data systems.
Professionals with a track record in collaborating with distributors and engaging with commercial field teams bring valuable expertise to this role. The position requires hands-on experience fostering relationships with channel partners and aligning field operations to drive mutual growth. Key responsibilities include coordinating with distributors to optimize supply chain efficiency and leveraging field insights to refine commercial strategies.
Preferred candidates will possess prior experience in fast-moving consumer goods (FMCG), pharmaceuticals, consumer health, or socially marketed products.
Proficiency in navigating African markets is crucial, alongside a comprehensive grasp of regional business landscapes, distributor frameworks, and field sales operations. Hands-on experience conducting on-the-ground activities in Africa—rather than managing engagements remotely—is mandatory to successfully enhance system adoption and drive performance gains.
Interested candidates are requested to submit their applications via the designated method of application.
To submit your application, please utilize the provided link(s) on the company’s official website.
Qualifications
BA/BSc/HND
Experience Required
6 - 8 years
