About the Role
The Regional Sales Systems Manager – Africa will spearhead the development and implementation of sales systems strategies throughout MSI’s Africa region, ensuring seamless alignment with commercial expansion, performance tracking, and data-informed decision-making processes.
This position oversees the regional sales systems’ ecosystem, championing standardization, scalability, and seamless integration across markets. It guarantees that systems, processes, and data remain aligned with MSI’s commercial strategy while driving their active adoption to enhance sales performance, conversion rates, and operational efficiency.
As a pivotal regional leader, the incumbent drives the adoption of superior systems and rigorous sales methodologies among country programs, distributors, and cross-functional teams. This position is responsible for ensuring data precision (exceeding 95%), establishing and monitoring key performance indicators, and maintaining real-time oversight of commercial performance throughout the region.
The Regional Sales Systems Manager is instrumental in defining methodologies for evaluating, monitoring, and enhancing commercial performance, guaranteeing that sales teams and partners have the necessary tools and support to achieve long-term growth.
This position demands a deep, contextual grasp of Africa’s markets, encompassing the operational dynamics of collaborating with distributors, field sales teams, and fragmented digital environments. Consequently, hands-on experience working directly within Africa’s markets is indispensable for successfully designing, deploying, and fostering the adoption of sales systems. The role is required to be stationed within the Africa region, facilitating direct collaboration with country programs, partners, and on-the-ground teams, while ensuring solutions remain firmly aligned with market conditions.
About You
It is essential that every member of the MSI team fully embraces and actively upholds our organizational mission, vision, and core values.
We will exclusively consider applications from candidates who firmly support a pro-choice stance.
Our values serve as foundational principles, steering our collective efforts and clarifying our purpose. They shape the manner in which we execute our responsibilities, engage with colleagues, and uphold our unified identity as ‘One MSI’. It is essential that every team member not only embraces these values but also embodies them in all aspects of their work.
We seek driven, innovative professionals from varied backgrounds who align with our mission and prioritize tangible outcomes. Committed to equal opportunity, we cultivate an inclusive environment where all employees can engage and make meaningful contributions. Our ideal candidates embody open-mindedness, intellectual curiosity, adaptability, and a proactive approach to problem-solving, while upholding a steadfast dedication to fostering equity and ensuring the well-being of our team members and clients.
We are in search of highly skilled communicators who demonstrate initiative, a results-oriented approach, and a strong alignment with MSI’s mission and entrepreneurial philosophy. Candidates must exhibit a deep commitment to advancing social change within a framework prioritizing sustainable impact, both domestically and internationally. Additionally, they should thrive in collaborative environments with diverse teams and adapt seamlessly to dynamic, uncertain conditions.
For this position, the following skills are essential:
Accomplished professionals should possess extensive familiarity with sales force automation (SFA) solutions, customer relationship management (CRM) platforms, or enterprise resource planning (ERP) systems tailored for commercial use.
A robust expertise in data governance principles, validation methodologies, and quality assurance frameworks is essential.
Demonstrates exceptional aptitude for analyzing complex systems and enhancing operational efficiency through strategic optimization techniques.
Professionals with a proven track record in developing dashboards and establishing reporting frameworks for commercial teams are encouraged to apply.
Individuals must possess strong digital skills and demonstrate ease in collaborating with IT departments and external system providers.
Demonstrates exceptional proficiency in managing projects across multiple countries, ensuring seamless execution and coordination throughout diverse global rollouts.
Analytical prowess and adept problem-solving capabilities are essential.
Exceptional ability to manage stakeholders and exert influence across diverse groups is required.
Proficient in breaking down intricate systems into digestible components and effectively communicating technical details to audiences lacking technical expertise.
For this position, the ideal candidate must possess the following qualifications and experience:
Experienced professionals with a minimum of six to eight years in sales operations, systems implementation, and CRM/SFA management are required. Proficiency in commercial CRM ecosystems, including Salesforce, Dynamics, HubSpot, and Saneforce, is essential for this role.
Seasoned in aligning and implementing systems across diverse international markets or geographic areas.
Individuals should possess hands-on experience collaborating with sales teams or holding field-based sales positions.
Demonstrated success in enhancing sales results by implementing or optimizing systems and processes.
Proven track record in spearheading data accuracy enhancement projects. Demonstrates expertise in leading initiatives aimed at improving the reliability and precision of organizational data.
Professional Rewriting:
Familiarity with distributor networks and commercial field teams is essential, including hands-on experience collaborating with these groups to achieve business objectives.
Preferred candidates will have prior experience in fast-moving consumer goods (FMCG), pharmaceuticals, consumer health, or socially marketed products.
Proficiency in navigating African markets is indispensable, coupled with a deep comprehension of local commercial landscapes, distributor frameworks, and field sales dynamics. Additionally, hands-on operational experience within Africa—rather than remote oversight—is critical to successfully fostering system adoption and enhancing performance.
go to method of application
To submit your application, please utilize the provided link(s) on the company’s official website.
Qualifications
BA/BSc/HND
Experience Required
6 - 8 years
