Oversee daily operations to ensure efficient workflow and adherence to company standards, developing and implementing policies and procedures to maintain organizational integrity. Collaborate with cross-functional teams to align objectives and foster a productive work environment, monitoring performance metrics to identify areas for improvement. Conduct regular assessments of team productivity and provide constructive feedback to enhance overall output. Manage and resolve conflicts within the team to promote a harmonious workplace, ensuring all employees comply with legal and ethical guidelines. Additionally, oversee budget allocation and financial planning to support departmental goals while maintaining cost efficiency.
Oversee the regional HC team to ensure the successful execution and delivery of the MTN FTTH project, while assuming full accountability for regional performance outcomes.
Possess comprehensive knowledge of MTN FTTH broadband installation procedures and oversee the planning and execution of on-site installation, activation, and acceptance tasks.
Proficient in utilizing MTN customer systems and ticketing platforms, with a strong focus on expediting ticket resolution and ensuring timely issue resolution.
Oversee regional installation teams and subcontractor resources to uphold delivery quality and operational efficiency.
Oversee the management of regional delivery operations, ensuring adherence to progress targets, quality standards, safety protocols, and customer satisfaction metrics.
Collaborate with clients and project stakeholders to address and resolve delivery challenges encountered on-site.
Compile regional delivery reports and spearhead initiatives to meet project key performance indicators.
Requirements
A diploma or higher qualification is advantageous; however, candidates possessing pertinent project experience may be considered even if they do not meet the standard academic prerequisites.
Seeking professionals with a proven track record in telecom, broadband, or FTTH project delivery, with a preference for candidates with MTN project experience.
Proficient in the MTN broadband installation methodologies and customer systems.
Seasoned professionals with a track record of overseeing regional operations and leading high-performing teams are encouraged to apply.
Proven track record in overseeing installation teams and coordinating with subcontractors to ensure seamless project execution.
Effective communication, organizational, and problem-solving abilities are essential, as is the capacity to coordinate tasks efficiently.
Capable of adjusting to diverse regional site management conditions and international project settings with flexibility and proficiency.
To initiate the application process, please follow the specified submission method outlined below. Ensure all required documents and information are prepared and submitted in accordance with the provided guidelines to facilitate a smooth review of your application.
To submit your application, kindly utilize the provided link(s) on the company’s official website.
Qualifications
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